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Download issue

A Firefox or extension setting is stopping me from viewing and downloading bills (PDF) on my phone provider website - this does not happen on a different browser. Extens… (read more)

A Firefox or extension setting is stopping me from viewing and downloading bills (PDF) on my phone provider website - this does not happen on a different browser. Extensions installed: Forget Me Not, Privacy Badger, AdBlocker Ultimate, HTTPS Everywhere.

Suggestions would be appreciated.

Asked by Steve 1 year ago

Answered by FredMcD 1 year ago

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Remove the minimize, maximize, and close buttons

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar … (read more)

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar of apps. The does not work in Firefox, minimize, maximize & close remain. I'm assuming this is related to Firefox's ability to remove the title bar all together so tabs can be at the top. The Firefox Customize... page allows you to change just about everything else in the UI except these three buttons.

Is there a way to remove Firefox's minimize, maximize and close buttons?

In case it matters I really only care about the Close button (not Close tab) because GNOME Tweaks lets you remove the minimize & maximize buttons from all apps.

Thanks

Asked by Elias K Gardner 2 years ago

Answered by Elias K Gardner 1 year ago

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Thunderbird E-mail Problem

Having only recently been on here to try to sort out all my Thunderbird E-mail settings, I am now getting the error message 80004005 each time I attempt to send an E-mail… (read more)

Having only recently been on here to try to sort out all my Thunderbird E-mail settings, I am now getting the error message 80004005 each time I attempt to send an E-mail from my tiscali.co.uk account. I am using all the recommended settings ( i.e. all the settings recommended by Talk Talk ) except that it seems not possible to combine the connection security setting SSL/TLS with outgoing port number 587 ( which is recommended ! ) Instead, when I enter outgoing port number 587 the connection security setting always defaults to STARTTLS. Could this be the cause of the latest problem ? I never used to get the error message 80004005 before ! And sometimes, when I DON'T get that error message, I get something else instead which says " Your Connection to the Server has Timed-Out." This is clearly rubbish and not correct. For weeks I have had on-going problems of one sort or another with Thunderbird. I have a POP3 account and I am not sufficiently au-fait with computers to think of changing it to IMAP. Any suggestions gratefully received ! SG.

Asked by Steamgo 1 year ago

Last reply by FredMcD 1 year ago

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Restore previous session will not turn off

since the last update on Firefox it always restores my previous session and all tabs even though I have not selected that option. How do I stop this from happening? … (read more)

since the last update on Firefox it always restores my previous session and all tabs even though I have not selected that option.

How do I stop this from happening?

Asked by wolfman123 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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issue with "greyed out" add-ons, which cant be used untill add-on is re-enabled in settings.

Hey firefox community, I have an issue where certain add-ons are not loading their icons (greyed out), and after a computer shutdown, or simply closing the window, the ic… (read more)

Hey firefox community,

I have an issue where certain add-ons are not loading their icons (greyed out), and after a computer shutdown, or simply closing the window, the icons don't seem to stay in the overflow menu (or the place where you can store addons if you don't want them on the toolbar or the overflow menu). my only option to be able to use the extension is to "re-enable" the extension from the add-on menu.

I've read somewhere on a support thread that it may have something to do with adblockers, and although I do have adguard, I'm not 100% sure if that's the issue, as I tried disabling adguard when loading firefox, and I seemed to only be able to load the add-ons correctly once, but not again (to be fair, not a lot of testing went into this hypothesis or test).

if there is some kinda issue with adguard, I would love to know what I need to do to solve this issue, and if its something else, I would also love to know what else I would need to do, short of a clean install of firefox or something similar, as I have a few add-ons with custom settings, and resetting all of that would be a pain to redo.

thanks for your help.

PS, any additional info needed can be sent over, just may take some time

Asked by timwangi12321 2 years ago

Answered by FredMcD 2 years ago

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Full screen mode not working

For past few days browser fails to go into full screen mode properly. Tabs and url input section remain in sight. Screen mode is toggled with F11 or via menu bar, zoom. P… (read more)

For past few days browser fails to go into full screen mode properly. Tabs and url input section remain in sight. Screen mode is toggled with F11 or via menu bar, zoom. Previously it was working?

Asked by ab2qik 2 years ago

Answered by cor-el 2 years ago

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How to hide the sharescreen overlay

When I start share screen from Firefox, it show this button at top of window. How to remove it ? I tried this https://www.reddit.com/r/firefox/comments/7ihzpw/help_disabl… (read more)

When I start share screen from Firefox, it show this button at top of window. How to remove it ? I tried this https://www.reddit.com/r/firefox/comments/7ihzpw/help_disable_webrtc_indicator_overlay/ but it didn't work. I guess it's not #webrtcIndicator . Please help

Asked by vienntbna 1 year ago

Answered by vienntbna 1 year ago

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Firefox doesn't open some pages, where i can open them on internet explorer and chrome

i couldn't see the mozilla survey using firefox, i opened it using internet explorer https://qsurvey.mozilla.com/s3/daily-attitude-survey?fxVersion=85.0&isDefaultBrow… (read more)

Asked by ahmed.elghoul 2 years ago

Answered by Scribe 2 years ago

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There is no ad-blocker. But Firefox says there is.

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we we… (read more)

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

Asked by Shhhh...... 2 years ago

Answered by pojoho7699 2 years ago

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Passwords not being updated on Firefox

Passwords not being updated on Firefox. I have to do it manually. 1.) CHANGING A PASSWORD When I change a PW on a site I get the box to update as I have entered the new … (read more)

Passwords not being updated on Firefox. I have to do it manually. 1.) CHANGING A PASSWORD When I change a PW on a site I get the box to update as I have entered the new PW on the site page I am going into, I click update PW and continue to site.. I am getting a box saying wrong PW. 2.) EDITING PASSWORDS IN FF I goto add ons in FF and check PW...it was NOT UPDATED. I have to edit the PW and start fresh going to the site I want to. A real pain in the Arse. I am using the latest version of FF and before that one as well...same problems... Why hasn't this been fixed?

Asked by bobbyray42 1 year ago

Last reply by Terry 1 year ago

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Preferences Not Saving

Just got a new Mac, with OS Catalina. Firefox will not save my preferences. I tried refreshing, opening in safe mode, and clearing startup cache. Any ideas what's going o… (read more)

Just got a new Mac, with OS Catalina. Firefox will not save my preferences. I tried refreshing, opening in safe mode, and clearing startup cache. Any ideas what's going on?

Asked by lauragarren62 1 year ago

Last reply by lauragarren62 1 year ago

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A new way to control Extensions which might collect data that they chouldn't

I have an idea which should enhance security within Firefox, specifically to improve the security of Extensions. It has become clear that many extensions are collecting a… (read more)

I have an idea which should enhance security within Firefox, specifically to improve the security of Extensions.

It has become clear that many extensions are collecting and selling information about users to tracking and advertizing companies, without the user's knowledge or consent!

In response to learning about this, I started to disable the extensions which I did not need all the time and then "re-activate" them only when I needed to use them. Keeping the active Extensions strictly to essential security minded ones and a few other that I feel I NEED on a very regular basis - or all the time.

This is a bit of a drag and takes time each time I want to use certain extensions, but I now feel that it is necessary - until extensions are PREVENTED from collecting and selling user data!

Today I had an idea which would help and make this "Less of a Drag"!

When I "Disable" an extension, it's icon disaappears from my toolbar and only re-appears when "Re-activated". It would be better if when "Disabled" the Icon STAYED on the tool bar - but "Greyed Out", and with a right click menu with only two items on it - 1) "Re-Activate this extension" and 2) "Remove this extension". It would be useful also for when the extension is "Active" that the Icon has a right click item "Disable this Extension"! - Currently there is only the option to "Remove", which is not what I want to do!

This one relatively small change would allow users who are aware of the dangers, to control potentially "Leaky" but USEFUL extensions. The vast amount of time they would not be ABLE to track and collect users data, which would make what they collect when "Activated" much less useful!

This would be a useful and EFFECTIVE tool against "malware" extensions which are collecting and selling user data. It would be a useful "Stop-Gap" until you get around to actually PREVENTING extensions from doing this!!!!

Ideally extensions should be PREVENTED from having access to or selling any data and should ONLY have access to information that is specifically NEEDED for the functioning of the extension. VERY CLEARLY the very broad designations of the current "Permission" system do not work!!

I hope you take action on this, because it would CERTAINLY help!

Asked by Greg the Yeti 1 year ago

Last reply by user3345223 1 year ago

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How do I make Firefox use original site thumbnail in top sites?

Hi, in the top sites menu, some sites don't have the logo or the logo isn't actually the correct resolution for the thumbnail. Is there a way to make Firefox load the par… (read more)

Hi, in the top sites menu, some sites don't have the logo or the logo isn't actually the correct resolution for the thumbnail. Is there a way to make Firefox load the partcicular site's original logo as thumbnail?

Asked by tyeberg73 1 year ago

Last reply by tyeberg73 1 year ago

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Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 2 years ago

Answered by TyDraniu 2 years ago

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Bookmark star on the right of the address bar is gone.

Hi! I just noticed that the bookmark star on the right of the address bar is gone. Do you know how I can get it back? (Firefox 84.0.2, Ubuntu 20.04) Thanks! … (read more)

Hi!

I just noticed that the bookmark star on the right of the address bar is gone. Do you know how I can get it back? (Firefox 84.0.2, Ubuntu 20.04)

Thanks!

Asked by mnkj8718 1 year ago

Answered by mnkj8718 1 year ago

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Fullscreen mode

I have a problem where I somehow press a certain key combination by accident and it sends me to fullscreen mode, and I don't know what I pressed or why this happened but … (read more)

I have a problem where I somehow press a certain key combination by accident and it sends me to fullscreen mode, and I don't know what I pressed or why this happened but it makes browsing the web a nightmare and I am forced to close Firefox and reopen it because I don't know what made this happen, can you please add some kind of pop-up after fullscreen is initialized to ask if I am sure i want to go fullscreen, or tell me how to go back to normal browsing, of course this would be best if it had a checkbox with options to never see the pop-up again, I ask this because I have been frusterated with this "feature" for years now.

Asked by iamsmokingone 1 year ago

Last reply by iamsmokingone 1 year ago

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Firefox refresh

I was asked to refresh my Firefox, because it started slowly. Frankly, I'm very hesitant to do so. Last time I did that, which was some time ago, I had many problems and … (read more)

I was asked to refresh my Firefox, because it started slowly. Frankly, I'm very hesitant to do so. Last time I did that, which was some time ago, I had many problems and it took some time to repair those problems that it created. What does Firefox help suggest I do? Is there still going to be problems once I do a refresh of my computer browser? Thank you.

Asked by sciencemagic 2 years ago

Last reply by sciencemagic 1 year ago