Showing questions tagged:

Missing bookmarks

I lost all bookmarks overnight and the Bookmarks tab is completely empty. I have located the latest JSONL24 backup file and tried to import it via the Firefox General Ta… (read more)

I lost all bookmarks overnight and the Bookmarks tab is completely empty. I have located the latest JSONL24 backup file and tried to import it via the Firefox General Tab setting; however, the file does not show up in the Import Browser Data route. In fact, the C: directory as seen through this window is quite different from the actual C: directory. What am I doing wrong? Are there any other way to restore the bookmarks using the JSONL24 file?

Open 41

need to replace bookmarks on server not merge them, w/bookmarks on locale device

need to replace bookmarks on server not merge them, w/bookmarks on locale device currently when i log in it merges what is on server w/ what i just reworked and getting r… (read more)

need to replace bookmarks on server not merge them, w/bookmarks on locale device

currently when i log in it merges what is on server w/ what i just reworked and getting rid of multiples ... will have to do this again as i clean even more so need ot know how to accomplish exchange not merger

Solved 2 101

Mozilla VPN

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail. … (read more)

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

Solved Archived 1 238

Change language

Bonjour, Sur un MacBook Pro sous OS X 10.9.5 j'ai chargé firefox 78.0.2 64Bit et il est impossible de changer le language pour le mettre en francais. Pouvez-vous m'aider… (read more)

Bonjour,

Sur un MacBook Pro sous OS X 10.9.5 j'ai chargé firefox 78.0.2 64Bit et il est impossible de changer le language pour le mettre en francais. Pouvez-vous m'aider, merci

Archived 1 334

Firefox desktop browser will not connect to any websites after the update

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update … (read more)

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update Firefox will not connect to any websites on my desktop despite an excellent internet connection. I cannot find anyway to contact Firefox directly. For major problems such as a 100 percent failure rate to connect to any website, Firefox should provide direct help to the user as to the current major problem. I appreciate user ideas but Firefox should offer some help for major problems as the likely solutions can change over time. Hopefully if Firefox oversees user questions, someone at Firefox tech will at least respond to my question on this website or better yet contact me directly.

The problem may well be the update itself. The Firefox browser is working on my smartphone but not the desktop internet browser. I have some browser settings that I do not want to lose which a complete Firefox removal and reinstall would likely cause. Any suggestions from fellow Firefox users are appreciated and I look forward to them. Have other Firefox users experienced this major problem?

Thank you.

Archived 3 73

Removing rounded corners of the firefox window on MacOS

Hello there, During my quest of trying to get macOS and apps to look more like I want, I haven't found any answer online on how to modify the rounding of Firefox corners … (read more)

Hello there,

During my quest of trying to get macOS and apps to look more like I want, I haven't found any answer online on how to modify the rounding of Firefox corners to be square. I have also heard that Firefox has a known bug of not respecting system appearance, so I have decided not to mess around with important system files. So my question is: What would be your recommended way to square the window corners for macOS?

Archived 1 25

Want to use Firefox as my default browser, but have been using G-mail for e-mails.(Big letter "M".

Have been using Google Chrome for a very long time and also have a gmail.com e-mail address. Very convenient to just tam the big letter "M". Have downloaded Firefox nume… (read more)

Have been using Google Chrome for a very long time and also have a gmail.com e-mail address. Very convenient to just tam the big letter "M". Have downloaded Firefox numerous times to select it as my default browser instead of Google but have not succeeded. Please help! Thank you.

Open 2 148

Firefox will not scroll on certain web pages

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble: https://www.lv.com/insurance/supporting-you/driving-ti… (read more)

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble:

https://www.lv.com/insurance/supporting-you/driving-tips?sfmc_id=648966069

I am using Windows 10 and Firefox 143.0.3 (64-bit)

Any help would be appreciated.

Solved Archived 1 97

Passwords and logins all gone

I had to re-installed from 0 my windows. I was sure my Firefox account had all my passwords and logins because I had problems in the past regarding this. Installed Firefo… (read more)

I had to re-installed from 0 my windows. I was sure my Firefox account had all my passwords and logins because I had problems in the past regarding this. Installed Firefox into my new fresh windows. Hit the Sync bottom. Lastly, remove the old Firefox account login from old windows (for safety).

Now I checked password, 0 passwords saved.....

I am trying to re-sync but nothing happens...

Archived 4 175

Amazon multiple products page rendering error.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products … (read more)

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

Archived 2 85

new version of Firefox

You have invited me to download a new version of Firefox. So What do I do with my existing Firefox? If I don't like it, can I go back? Please let me know. John Parrott … (read more)

You have invited me to download a new version of Firefox.

So What do I do with my existing Firefox?

If I don't like it, can I go back?

Please let me know.

John Parrott

Archived 3 105

There are some inconveniences in use...

1. The browser's built-in full page translation function has poor translation performance, even far lower than other browser functions. 2. The font modification in the se… (read more)

1. The browser's built-in full page translation function has poor translation performance, even far lower than other browser functions.

2. The font modification in the settings cannot take effect on the translated page font. For example, when opening a literature page (Elsevier) and clicking on the built-in full page translation, the font does not change.

3. When the page becomes a fixed tab, the prompts before closing multiple tabs will become invalid, and clicking the close button will close all tabs without prompts.

It should be pointed out that the loading speed of this browser is very fast. I feel that using this browser fully utilizes the performance of my computer, rather than some browsers that use a new era CPU and GPU, but the loading speed is the same as more than a decade ago. In addition, this browser has highly personalized features that meet my needs. It would be even better if the above issues could be resolved.

Thanks a lot!

Solved 2 89

Rest0re

I am very dissap0inted with y0ur backup, it d0es n0t w0rk! I messed up the patit0n 0n my nvme b00t drive n my pc Had t0 reset all. N0 w0rries I think t0 myself I can L0gi… (read more)

I am very dissap0inted with y0ur backup, it d0es n0t w0rk! I messed up the patit0n 0n my nvme b00t drive n my pc Had t0 reset all. N0 w0rries I think t0 myself I can L0gin t0 reset I had tr0ublr remembering passw0rds. Firef0x 0nce passwrd reset despite using my c0rrect email etc saved n0thing. N0w I have t0 reset every L0gin f0r every site. I s0uld have stuck with chr0me. 0 0ut 0f 10. Y0u failed me the 0ne time I needed y0u! Als0 befre y0u try being smart this is my l0unge keyb0ard nt the 0ne used t0 l0gin which d0es have a w0rking 0 key

Open 1 113