Showing questions tagged:

How do I generate a "System Diagnostic Log"?

Hello, I'm having problems running the Synology C2 Password extension in Firefox and the Synology support engineer wants me to send them a "System Diagnostic Log". In de… (read more)

Hello, I'm having problems running the Synology C2 Password extension in Firefox and the Synology support engineer wants me to send them a "System Diagnostic Log". In detail, they asked me to do the following: 1. Launch Support Center on your device. 2. Go to Support Services. 3. Click Generate Logs. Is this something you do in Firefox, or is this generated by the computer operating system? I'm running a MacBook Pro with macOS Big Sur 11.5.2 and Firefox Version 136.0.4. Thank you very much to whoever answers my question. Cheers.

Archived 1 81

Urban VPN free

Good afternoon, I am trying to install UrbanVPN free on my firefox browser but it tells me that I can't have the extension. Can you please help. Kind regards. Greg. … (read more)

Good afternoon,

I am trying to install UrbanVPN free on my firefox browser but it tells me that I can't have the extension.

Can you please help.

Kind regards.

Greg.

Archived 2 121

New 1Password / Firefox compatibility issues?

I have been using 1Password for years. Since the last update on Firefox, now none of the passwords will load into pages/logins. I am logged into 1Password and there's the… (read more)

I have been using 1Password for years. Since the last update on Firefox, now none of the passwords will load into pages/logins. I am logged into 1Password and there's the normal window popping up but I can't click on my username or password. In Settings it looks as though I've selected the option for it to auto-fill, but it no longer does. Help!

Archived 1 123

Make chrome extensions install on Firefox and make the Vertical tabs layout is default

I'd like to share some feedback as a long-time admirer of Firefox. While I consider it the best browser available, the primary reason I recently switched to Edge is the l… (read more)

I'd like to share some feedback as a long-time admirer of Firefox. While I consider it the best browser available, the primary reason I recently switched to Edge is the lack of a critical extension that is exclusively available on the Chromium platform. I am confident that if Firefox implemented compatibility with Chromium extensions, it would be poised to become the world's leading browser. Additionally, the vertical tabs feature is exceptionally well-designed. I would strongly encourage the team to consider setting it as the default layout.

Archived 1 102

Loss of extension icons (translate, ad blocker, library extension, etc.) in the FF address bar

All of my FF extensions were once shown as icons in my FF address bar, but due to my failing vision I had to increase the text resolution and now they're gone. How do I… (read more)

All of my FF extensions were once shown as icons in my FF address bar, but due to my failing vision I had to increase the text resolution and now they're gone. How do I get the extension icons back?

Open 35

Where did my extentions go?

I can see and manipulate my extensions in the little puzzle piece in my toolbar but when I go into settings all my extensions are gone, replaced by an extension I did not… (read more)

I can see and manipulate my extensions in the little puzzle piece in my toolbar but when I go into settings all my extensions are gone, replaced by an extension I did not authorize. I was having difficulty with a pop-up on a news site that wanted me to turn off my add blocker or buy a subscription. When I go into the add browser and turn it off the website does not recognize that I have do this and keeps me from getting behind their pay wall. So I thought I would go into the settings and temporarily turn off the extension from there and that is when I discovered the lack of extensions in my settings.

The add on is AdBlocker Ultimate and the website is RawStory.com

Archived 1 44

Sidebar ChatBot shortcut stopped working after resetting PC

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of… (read more)

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore.

I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip.

More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs?

Any help would be appreciated! System: Windows 10 Pro Firefox: 146

Solved Locked 3 134

Extensions...

Enabled Mozilla extensions: Adblock, Colorful Tab, Privacy Badger... no longer appear on the horizontal toolbar as they did before the last update...

Archived 1 109

Installation Extension in Firefox Windows 11

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operati… (read more)

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operating within Windows 10.

Archived 4 119

Unable to send DM on particular fb page

I've repeatedly been unable to send a DM on a particular fb page ~ fb says it 'might' have something to do with my ad blocker! How do I disable just for that communicati… (read more)

I've repeatedly been unable to send a DM on a particular fb page ~ fb says it 'might' have something to do with my ad blocker! How do I disable just for that communication? (don't want to disable AB for anything else, I pick & choose that action. TIA

Archived 1 71

My Add-ons Disabled by Mozilla

Dear Mozilla Add-ons Team, I am writing to follow up on the appeal I submitted regarding the disabling of my browser add-on. The appeal reference number is 548da2be-8b32-… (read more)

Dear Mozilla Add-ons Team,

I am writing to follow up on the appeal I submitted regarding the disabling of my browser add-on. The appeal reference number is 548da2be-8b32-4b76-831f-20502318a5f1.

It has been some time since I submitted the appeal, but I have not yet received any update on the status of the review. My add-on is still in a disabled state, and I would appreciate any information regarding the progress of the appeal or any additional steps I need to take.

Please let me know if any further information is required from my side to assist with the process.

Thank you for your time and support.

Best regards, NCOG Developer developer@ncog.earth

Archived 1 150