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need an update on our mozilla firefox system

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that ins… (read more)

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza

Asked by susan.melliza 1 year ago

Last reply by cor-el 1 year ago

  • Archived

downloaded firefox twice, profiles are on different accounts. How do I find my other account? only the old account with it's profiles are found

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was … (read more)

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was turned off, then turned back on, a version of firefox, that came up was from 2006 came up along with bookmarks from that time period. The only profiles I can find(3 profiles) are all old, nothing with newer (from the last 5 years) bookmarks. How do I find the New profile that I downloaded just 2 days ago... that has all my 5 years of bookmarks? I tried to find this other account, with profiles, but was not able to.

Asked by Tan4482 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 32 support

Hi, I'm about to upgrade my old laptop to windows 10, but it's not very powerful. The processor is adequate with 1.67 GHz, but only have 2 gigs of memory. This Toshiba l… (read more)

Hi, I'm about to upgrade my old laptop to windows 10, but it's not very powerful. The processor is adequate with 1.67 GHz, but only have 2 gigs of memory.

This Toshiba laptop can handle a 64 bit system, but came with 32 from the factory. Since the model is quite old, about 15 years, it's better I stick with a 32 bit install. My question is - how long will Firefox be maintaining your 32 bit browser with updates?

Asked by dfpeddle66 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

privacy settings

Tried to use my Google ID to sign in to a website and got the following message. "We're unable to open Google Sign-In. Please adjust your browser's privacy settings or u… (read more)

Tried to use my Google ID to sign in to a website and got the following message. "We're unable to open Google Sign-In. Please adjust your browser's privacy settings or use a different sign-in option" Can not fine any thing in Privacy options that will fix this. I don't want to set up IDs for every site. Thanks Pat

Asked by Wingnut 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Log In

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being … (read more)

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being taken over by your software?

Should I delete the program all together?

Is there a way to tell the software which sites to keep?

This software has not been thoroughly tested out. Take it off and go back to the drawing board.

Thanks,

Bill ... (I don't think I will actually be able to read your response. So, send a text to ...)


edited email and phone# from public and search/spam bots view as this is a public community support forum. You should get a email notifying of replies to thread.

Asked by Bill Weiss 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Weird white thing in the edges

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox… (read more)

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox 95.0.1 (this error started now) and windows 10 21h2. i`ve deleted my entire firefox profile from file explorer and reinstalled it. maybe is it that but this error started before that.

Asked by MatrixFox15 1 year ago

Answered by MatrixFox15 1 year ago

  • Archived

incoplete download

Two downloads were involved (1)your Mozilla Firefox App. (2)The choice to download google play app. or apple app. I chose former but it failed to download. Also I lack (1… (read more)

Two downloads were involved (1)your Mozilla Firefox App. (2)The choice to download google play app. or apple app. I chose former but it failed to download. Also I lack (1) name your I.S.P gave you (2)password your I.S.P. gave you (3)connection name. ~christopher bleszynski

Asked by christopherbleszynski 1 year ago

Last reply by Paul 1 year ago

  • Archived

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE The … (read more)

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by Toosassy2 1 year ago

Last reply by cor-el 1 year ago