Firefox Support Forum

In Google Docs, my text cursor will randomly bounce backwards on the page if I perform certain actions, such as pressing Tab in a bullet point list to create a subitem, setting the text to italic, or sometimes just clicking the cursor to the end of a document. Sometimes reaching the end of the line is enough to make the cursor jump back to a random position on the line.

I have tried this in a new profile with no addons and the problem persisted. I could not confirm this in Chromium last I tried. (But I swear I remember it happening in Chromium once or twice before) I have confirmed it on my PopOS laptop and my main PC booted into both Linux Mint and Windows 10.

I am running Firefox version 116.0.3 (64-bit).

It is all I get on screen if use Mozilla on 4G. See attachment. Chrome works on desired website just normal.

Can someone advise since I rebooted mobile, reinstalled many times but nothing goes on.

I've been having this issue for several months now. It seems my Firefox on MacOS (Both Monterey and Ventura Intel) can't load any Google sites (google.com, gmail, google meet, etc) after I put the computer to sleep and wake it up again. Only gets fixed after quitting and relaunching firefox.

I've recreated this issue while in "Troubleshooting Mode" with all my addon's disabled, so it is not related to an addon.

This issue might be also happening after some amount of time idle as well, but I've only been able to recreate it by putting the machine to sleep and waking it up the next day.

Is there a way to fix this? or is there a way to get more debug info to help diagnose?

I just upgraded to Firefox 118.0.1 and ever since then, Youtube, Amazon, and other websites can no longer be reached in the browser either by clicking a link in an email or directly typing the address in the address bar. In addition, web pages with embedded youtube videos will not display the videos, there is just simply a large space where the video should be.

Also when I open Firefox, there are about nine Pocket recommended articles. Those no longer display the images and sometimes the links to the articles work, while others won't.

I've come to rely on Firefox over the years, but with this latest update, it really has become unusable as the functionality has been severely compromised and can no longer use it to do simple or basic searches.

Whenever I try to drag an attachment from an gmail message to my desktop, instead it copies a shortcut to a url link. I get the same behavior in MS Edge. When I run Chrome in incognito mode, I can drag the attachment to the desktop and it downloads it to the correct location. I've tried running Firefox in troubleshooting mode, and it still doesn't work. I'm using firefox 118.0.2 and Windows 11 Pro 10.0.22000 Build 22000.

An XML document under a URI http://base/sub/document.xml uses an XSLT stylesheet under a URI http://base/sub/stylesheet.xslt. The server redirects permanently to http://base/stylesheet.xslt (response code 301). The stylesheet file contains <xsl:include href = "common.xslt"/>. Firefox fails to GET http://base/sub/common.xslt ?? Instead, Firefox should GET http://base/common.xslt (?). So, the base URI of a document under a permanently redirected URI is not the redirected, but the original URI ?

hello? I am currently using Firefox Nightly(Snap 119.0a1) on Ubuntu 23.04. As the title suggests, when the main Firefox window on YouTube goes into the background, the subtitles in the PIP are not updated. 1. Go to YouTube in Firefox nightly, play a video, turn on subtitles and PIP. 2. Open a program other than QT and change it to full screen. 2-1. I just tested it, and it can be reproduced by simply minimizing Firefox. 3. Subtitles are not updated until the main Firefox window (not the PIP window) appears on the screen. 3-1. When I opened the QT program in full screen it worked fine (Firefox may not be aware that the QT program has obscured Firefox). 4. When the Firefox main window appears on the screen using any method such as Alt+Tab or Win key, the PIP subtitles are updated again. 4-1. Even if it is a GTK app, transparency is applied and the subtitles are updated when the Firefox main window is visible in the background. ※ I created a new profile for testing and tested it, and the same problem occurred.

This is a description of the attached photos (1,2,3 in order from left/video capture time is the same video time) 1. Subtitles and video displayed normally in the Firefox window 2. The state in which the Firefox window is displayed on the screen: The subtitles in the PIP window are updated. 3. The Firefox window is hidden or minimized: The subtitles in the PIP window are not updated (the subtitles before minimizing the window are not updated to the next subtitles).

English may be weird because I used Google Translator!

In the last couple of days, I have been having troubles editing Google Docs documents. Certain actions cause the cursor to jump around in the document.

For example, if I am sitting in a bulleted list, if I invoke the "increase indent" function through a menu or through the keyboard shortcut (tab key), the increase indent function executes correctly, but then the cursor moves to a new position a few lines earlier in the document.

Other operations cause similar movement of the cursor.

I am not alone in seeing this. When I originally encountered it I tried google support and found this thread where somebody else reported similar behaviour: https://support.google.com/docs/thread/236206911/cursor-jumps-to-some-random-location-when-i-press-enter-or-tab?hl=en-GB&sjid=15035544943505962877-NA .

I contributed to that thread, and on the advice of Google technical support tried various things. I disabled all my add-ons and refreshed firefox. The problem still occurred. But if I tried Google Chrome, I did not see the problem.

The problem persists across different documents.

I observed the problem in two separate environments: on both my laptop and my desktop computers. In both cases I'm running the latest release version of firefox (117.0.1). My desktop runs windows 11 while my laptop runs windows 10 -- both are up-to-date.

However, my wife can edit the same documents without seeing the problem. So, it's something specific to my environment. We use the same add-ons. The only difference I can think of is that I use a firefox account for syncing bookmarks across devices while she does not.

If I can provide any additional information, please let me know. Thanks!

I am running Firefox on Mac OS 13.5.2. Every few videos I watch on Youtube skips a few seconds forward (audio and video). I only started experiencing this problem once updated firefox to 117.0.1 (64-bit).

Hello all,

I'm building a website which uses a `ServiceWorker`. This worker uses `import` to load another JS module. As far as I understand, this should be possible starting Firefox 114 (https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Statements/import#browser_compatibility). However, it's crashing with an `TypeError: ServiceWorker script at https://localhost:9292/sw.js for scope https://localhost:9292/ threw an exception during script evaluation`. The worker script is loaded as module using `navigator.serviceWorker.register('./sw.js', { type: "module" })`, and working on Safari and Chrome as expected. When I remove the `import`, the worker loads and works. Tested on Firefox 118, 119, 120.

Here is a full sample: https://gist.github.com/fnordfish/9b38b90fba54093ee601887a3bd3e11e

I can't find any related bug in Bugzilla or anywhere else. Which makes me wonder what I am missing.

PS: Non module `importScripts` work.

Get this error when I try to open either gmail or yahoo mail. Did not connect: Potential Security Issue Firefox detected a potential threat and did not continue to mail.yahoo.com because this website requires a secure connection. I get the same for gmail.

Ligação não estabelecida

Ocorreu um erro durante a ligação a pt.itopvpn.com.

   O site pode estar temporariamente indisponível ou demasiado ocupado. Tente novamente dentro de alguns momentos.
   Se não conseguir carregar quaisquer páginas, verifique a ligação do seu computador à rede.
   Se o seu computador ou rede estiverem protegidos por uma firewall ou proxy, certifique-se de que o Firefox tem permissão para aceder à Web.

I think you just installed a new version, because a Firefox page popped up, and all the other pages I have open "stopped" working. Maybe because some extension stopped working? Actually a lot of extensions stopped working. I hope when I push the "share data" button down there it'll send you my extensions list.

"Stopped working" means sometimes nothing displays at all; I can't get white-on-black to work; other things I can't remember. This was working a couple of hours ago and suddenly it isn't. So, can you tell me how to back up to a Firefox that works for me?

P.S. I got a this-tab-just-crashed message while reading the troubleshooting info window. Luckily restoring the tab remembered what I'd typed.

Hello,

since yesterday I cannot use Firefox anymore; nothing works; cannot load any website when I can with Safari on macbook runnin 13.2.1 and firefox runs OK on my android phone. I have tried essentially all the suggestions I found on the Mozilla web site. No success. May you help me ? Thank you. Isabelle.

I use a website from the USPS and have for 20 years. Now, about a month ago, it will not load my sign-in page. https://reg.usps.com/entreg/LoginBCGAction_input?app=EadminAPP&appURL=https://gateway.usps.com/eAdmin/view/signin/loginCheck This the site I need to run my business. Why, all of a sudden, it will not open. There is no error message. It just keeps trying to load the page. Firefox is my browser of choice by a lot, but if I can't do my work, I can't use it.

Olá. Já faz um tempo, mas meu web wpp não carrega mais nenhuma figurinha. Alguém conseguiu solucionar isso já? Ela fica como um arquivo de midia por baixar. Minha versão do ff é 117.0.1.

obg.

Firefox desktop, when I tab it jumps to a different line in the document and it's very frustrating. Nothing touchpad related, and doesn't occur on Chrome. What can i do?