Showing questions tagged: Show all questions
  • Archived

interface problems

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a vide… (read more)

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Asked by mabtheoriginal 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

saved passwords.

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of ot… (read more)

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of other devices. Can a user on the previous PC sign in with a password that is saved in Firefox?

Asked by mccg.cetin 1 year ago

Answered by cor-el 1 year ago

  • Archived

Loads of SSL errors on most web pages

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails. The… (read more)

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails.

The symtoms appear to be similar to this closed bug which doesn't seem to have been resolved. https://support.mozilla.org/en-US/questions/1378352

Two of the more recent errors were: SSL_ERROR_DECODE_ERROR_ALERT SSL_ERROR_BAD_MAC_READ

There were several more which I don't remember.

Has anyone come up with a resolution?

Asked by Dougga 1 year ago

Last reply by cor-el 1 year ago

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search results lagging behind on firefox developer edition

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, t… (read more)

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, the words underneath the actual typing bar will lag behind. if i type slowly it doesnt do this...

Asked by somukingcorn 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Firefox Developer edition error message "Failed tor read configuration file " on startup

Hello, I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit) I always have Firefox updates so version before th… (read more)

Hello,

I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit)

I always have Firefox updates so version before that was the 116.b08

After the update on startup I get the error message attached I close it and then Firefox runs normally but this happens on every time I run Firefox.

Asked by lokiX2 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 2 years ago

Answered by SunnySkyez 2 years ago

  • Archived

When dragging a tab into a new window, how do you stop it from being full screen like previous window

I am wondering if it is at all possible to adjust the settings when pulling a tab into a new window. For example, if I am running Firefox fullscreen I would like the tab … (read more)

I am wondering if it is at all possible to adjust the settings when pulling a tab into a new window. For example, if I am running Firefox fullscreen I would like the tab that I pull to be opened in windowed form. I noticed that this is typically the case when using Chromium-based browsers, but noticed that on Firefox it stays in the format as the previous window. (if already windowed the pulled tab will also be windowed) is there a way to ensure that the pulled tab will always be windowed?

Asked by Grimprovise 2 years ago

Last reply by Grimprovise 2 years ago

  • Solved
  • Archived

slowness to open external link

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct … (read more)

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct from firefox browser ..the page load faster

-windows 10 pro x64 22H2 -Firefox Dev 115.0b5 (i use dev to load unsigned pluggins) but the problem persist in all versions

Asked by itachimetal 1 year ago

Answered by willjoe24421 1 year ago

  • Archived

Firefox v122 --profile option is not working properly

Hi, I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap) and when using the --profile option to specify the startup pr… (read more)

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...


============================================================
 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home


============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0


BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Asked by Sanjiyan 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Change number of lines / height of address bar for long urls

Hi, I'm not sure if I just cant find the setting or if this is a feature request. I'm using the Firefox Developer edition, and I during web development I often deal with… (read more)

Hi, I'm not sure if I just cant find the setting or if this is a feature request. I'm using the Firefox Developer edition, and I during web development I often deal with many query Params in the URL. Is there a way to have a long URL be displayed in multiple lines, or even better, one line per query parameter?

Best

Asked by big007joe 1 year ago

Last reply by cor-el 1 year ago

  • Archived

language problem

Hello, I use both Firefox and Firefox developer edition and in both (different accounts, not synced) in my Firefox I set Persian as an alternative language about a year a… (read more)

Hello, I use both Firefox and Firefox developer edition and in both (different accounts, not synced) in my Firefox I set Persian as an alternative language about a year ago now I can't remove it. The developer edition is just in English but the buttons and some of the text is in Persian (it's the same with Firefox) My laptops default language is English with only Persian keyboard. how can I fix this?

Asked by ABohlool 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Forcing Cmd/Ctrl+click to ALWAYS open the link in a background tab - even in Google Docs?

My preferences are set so that "When you open a link, image or media in a new tab, switch to it immediately" is OFF. Therefore most of the time when I Cmd+click on a link… (read more)

My preferences are set so that "When you open a link, image or media in a new tab, switch to it immediately" is OFF. Therefore most of the time when I Cmd+click on a link, it opens on a new tab that loads in the background. This is what I want.

However, some websites break that behavior. 2 high-profile examples:

  • In Google Docs, if a piece of text links to an URL, clicking on the text shows a small window with the URL. Cmd+click on that URL opens it in a new tab, and takes me to that tab.
  • In Facebook Messenger, if I Cmd+click on a chat, again the chat opens in a new tab and I'm taken there. Additionally, the original tab activates that chat.

Interestingly, in both these cases, I get the right behavior if I right-click on the URL or in the chat and in the contextual menu choose "Open link in new window/tab/container tab": the new tab stays in the background.

So my question is: does anyone know of a way to always make cmd+click behave just like "Open link in new tab", no matter the website?

I'm on Firefox 115b4 on macOS, but this has been like this for years at least.

Asked by hmijail 1 year ago

Answered by hmijail 1 year ago

  • Archived

Deleted items on mozilla are also deleted in file manager.

hi!, so i downloaded a couple videos on mozilla, i saw them in my downloads but i didn't open them, now i delete them from mozilla and they were automatically deleted fro… (read more)

hi!, so i downloaded a couple videos on mozilla, i saw them in my downloads but i didn't open them, now i delete them from mozilla and they were automatically deleted from dowloads and i can't find them in my recycle bin either.Is there a way to get them back?

Asked by NJ 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

High cpu usage of fifefox dev edition

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given… (read more)

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given in the following troubleshoot method "https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources" but still the same result. I tried with troubleshoot mode on with disabling all extensions but the cpu usage was still high. I have also checked with firefox's own task manager tool but there wasn't a single process that was using full cpu. I'll be attaching all screenshots below.

Asked by Yash 2 years ago

Last reply by asdf2345 1 year ago

  • Archived

114.0b7 Running really really slow

114.0b7 was installed 22 May 23 and has been running very slow. Tested using Edge and network seems to be fine I've had 2 Green Screens this morning already. … (read more)

114.0b7 was installed 22 May 23 and has been running very slow. Tested using Edge and network seems to be fine

I've had 2 Green Screens this morning already.

Asked by gavin.steven 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox does not let sign in to few websites and just refreshes the websites.

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up… (read more)

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up page (for example Firefox pocket, Bing, any Microsoft websites, any government websites) but after few seconds it just redirects to the page where I was, i.e, it just refreshes the page. I tried to get help from available forums in Mozilla support (for example, using troubleshoot mode), but nothing is effective. As an example I am attaching few screenshots while trying to sign in to Bing using troubleshoot mode.

Asked by Umesh 1 year ago

Last reply by cor-el 1 year ago

  • Archived

[SOLVED] Firefox freezes when searching

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze… (read more)

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

Asked by HoshinoYumemi 1 year ago

Last reply by Paul 1 year ago

  • Archived

The "font-family" property does not change the font of the "option" tag

The "font family" property does not change the font of the "option" tag if the font is not installed locally on the computer. I am using Firefox Developer 118 (0b9). Are … (read more)

The "font family" property does not change the font of the "option" tag if the font is not installed locally on the computer. I am using Firefox Developer 118 (0b9). Are there any solutions to the problem?

Asked by GlavTV 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to load "accounts.firefox.com" - regardless of browser - can't Sign in to use Sync as a result - Win11

Hi all, I've got a puzzling problem with just one desktop PC on my network, and only in Windows 11 (fully updated) - the same PC when booted into another OS (Ubuntu) work… (read more)

Hi all, I've got a puzzling problem with just one desktop PC on my network, and only in Windows 11 (fully updated) - the same PC when booted into another OS (Ubuntu) works without any issues.

I have a fresh install of the latest Firefox as well as the Developers Edition. MS Edge is also updated to the latest build, yet none of them can load the "accounts.firefox.com" page.

All I get is a completely blank page, save for a blue circle on the top left corner. I've tried all the usual resetting, Troubleshooting Mode... etc, (issue is present in Troubleshooting Mode) and pretty much stumped at this point.

All other websites I've tested with all browsers don't seem to have any issues at all, including the likes of "accounts.microsoft.com" or "accounts.google.com".

Google hasn't turned up with any results matching exactly what I'm seeing with this particular machine/problem... hoping someone can help pointing me in the right direction.

Thanks in advance,

Asked by red2thebones 1 year ago

Last reply by cor-el 1 year ago