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  • Archived

Phantom Ad-Blocker

I am beginning to be asked by websites to turn-off ad-blocker. Just realized that Firefox has an ad-blocker embedded in its software. When I go to Add-ons & Extension… (read more)

I am beginning to be asked by websites to turn-off ad-blocker. Just realized that Firefox has an ad-blocker embedded in its software. When I go to Add-ons & Extensions, Ad-Blocker is not listed so that I can turn it off. Suggestions on finding ad-blocker and having the ability to turn it off and on would be appreciated. Thanks

Asked by leemann12 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Chrome Extensions

Ive recently stopped using another browser that let me use alot of chrome only extensions (i use them alot as they help with different things) can you please tell me how … (read more)

Ive recently stopped using another browser that let me use alot of chrome only extensions (i use them alot as they help with different things) can you please tell me how to get chrome only extensions onto firefox? if not, why cant you just update firefox to be able to get them.

Asked by DiamondGamer2008 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Javascript/Apps/automation

I use a website called Fanduel.com I can no longer access the site on you're browser after an update awhile back....for awhile I could press and hold a button after being… (read more)

I use a website called Fanduel.com I can no longer access the site on you're browser after an update awhile back....for awhile I could press and hold a button after being denied but even that doesn't work now and I haven't changed any setting prior to getting that error message so it must have been something you guys did.

Asked by dbrown0078 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox failure for paid subs

I am blocked from viewing many links to my paid subs behind their firewalls. When I copy and paste the URL to edge it is viewable. Or is it the firewall owners fault? Sho… (read more)

I am blocked from viewing many links to my paid subs behind their firewalls. When I copy and paste the URL to edge it is viewable. Or is it the firewall owners fault? Should I accept this as a feature of Firefox or should I go exclusively to Edge?

Asked by 124c4u 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox 108.0.2 Update goes haywire

This is not so much a question as it is feedback to the developers Normally, Firefox updates always proceed without incident Yesterday, after installing Firefox 108.0.2… (read more)

This is not so much a question as it is feedback to the developers

Normally, Firefox updates always proceed without incident

Yesterday, after installing Firefox 108.0.2 in the ‘usual’ manner, things went a little haywire. The result was there was evidently two instances of Firefox ‘active’, even though the app was not open. Attempting to Force Quit them failed (“app in use”). Only after logging out of my computer account and logging back was I able to Force Quit, the, now, one instance of Firefox still in evidence. I restored v. 108.0.1 using Time Machine.

The ‘usual’ update manner consisted of Firefox notifying me the update was available and downloading the version, then restarting Firefox via the Firefox > About Firefox dialog.

The two instances appeared when displaying the ’switch app’ listing of open apps via CMD-TAB and in the Force Quit dialog

The incident was so gnarly, I’m hesitant to try installing the update again.

macOS Monterey 12.6.2 iMac (Retina 4K, 21.5-inch, 2017)

Asked by jeffs17 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SEC_ERROR_OCSP_MALFORMED_RESPONSE

Hi there. Since a few weeks firefox refuses to open websites more and more. these are websites that can be opened without problems by other browsers (like "brave"). The e… (read more)

Hi there. Since a few weeks firefox refuses to open websites more and more. these are websites that can be opened without problems by other browsers (like "brave"). The error i posted above IS ONLY ONE OF PLENTY SIMILAR ERRORS shown on that occasions. It seems to be always a different one. This is going on also when i make an exception in MalwareBytes, which i am using for quite some time now with unchanged settings, and never had issues like that before. Couldn´t find any help on the support pages..... This is a relatively new problem (2-3 updates) and i want to keep using Firefox

Asked by dephekt 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox forgot all my passwords and cookies

(sorry for bad english) After closing girefox while on window mode, (accidentaly) I reopened it realising none of my accounts were signed in and all websites (youtube, ad… (read more)

(sorry for bad english) After closing girefox while on window mode, (accidentaly) I reopened it realising none of my accounts were signed in and all websites (youtube, adsense, gmail etc) needed google verification. and they were treating me like i was visiting first time after download. Why is that? Now I have to bring all my data back!!!???!! I am using Windows 8.1 and the latest version of firefox. No other browser installed...

Asked by laromps 1 year ago

Last reply by Dropa 1 year ago

  • Archived

lost book marks.

I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my … (read more)

I just got a new laptop and i installed fire fox and tried to sign in. i had to change the password because it kept saying it was wrong. when i finally log in none of my bookmarks or settings are there like they should be. all of that stuff has carried over before but i dont know why it hasnt this time.

Asked by hayden2002ross 1 year ago

Last reply by Paul 1 year ago

  • Archived

Crashed & can't reopen - version error (AND CANT GET THIS ERROR SUBMISSION TO SEND!!!)

Hi - an hour or so ago, Firefox crashed, and I'm not able to reopen it. Attached is a screenshot. I had to create this new account - reagan1922 - using Edge, because … (read more)

Hi - an hour or so ago, Firefox crashed, and I'm not able to reopen it. Attached is a screenshot.

I had to create this new account - reagan1922 - using Edge, because the password I enter is not correct for my bonnie.reagan@gmail.com address.

The error implies an update discrepancy between 108.0.2 and 108.0.1.

I'm sending via Edge. Please see attached and respond to either email with how to update or reinstall without losing my settings, passwords, and pocket saves.

Thank you! Bonnie Walker

Asked by reagan1922 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Application error: a client-side exception has occurred (see the browser console for more information).

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the pla… (read more)

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the play button: Application error: a client-side exception has occurred (see the browser console for more information). If I refresh the page, the site continues on and lets me print the puzzle. I tried switching back to Firefox for the search engine with the same result. This issue does not occur on Google Chrome, however. I have included a screenshot of website when error occurred. Thank you in advance.

Asked by chopperdnp 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox 108.0.2 (64-bit) now won't open full screen.

Firefox has inexplicably begun opening in a narrow screen by defalt. I want to set it to opening full screen by default. It's a pain to have to click twice or press F11 f… (read more)

Firefox has inexplicably begun opening in a narrow screen by defalt. I want to set it to opening full screen by default. It's a pain to have to click twice or press F11 for full screen use. How please?

Asked by Bob Rast 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

"Old Firefoc Data Bookmarks"

Good day all, im trying to restore my bookmarks from early November of 2022, but im having a hard time porting the bookmarks over, im looking for the easiest solutions, d… (read more)

Good day all, im trying to restore my bookmarks from early November of 2022, but im having a hard time porting the bookmarks over, im looking for the easiest solutions, documents write-up or even videos.

Asked by idharrison 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Recovering previous session

I had to re-install Firefox for Windows 10 today after my computer crashed & I re-installed Windows. Is there ANY way to find out (recover) what my last open tabs wer… (read more)

I had to re-install Firefox for Windows 10 today after my computer crashed & I re-installed Windows. Is there ANY way to find out (recover) what my last open tabs were from my C-drive? None of my files there were compromised.

Asked by info8513 1 year ago

Last reply by cor-el 1 year ago