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Buttons in the toolbar overlap over the whole range of the window and make it impossible to navigate

Dear customer service, after updating my Linux Mint system I got a puzzling issue in Firefox. After the update finished I started up Firefox and found that the toolbar s… (read more)

Dear customer service,

after updating my Linux Mint system I got a puzzling issue in Firefox. After the update finished I started up Firefox and found that the toolbar seems to have a design issue. Some of the buttons that are usually located on the right of the window seems to now stretch over the whole length of the window. This makes it impossible to access any of the tabs (see figure in the appendix).

I was wondering whether you have seen this bug before and how one could try to fix it.

Best regards,

Moritz

Asked by moritz10 3 months ago

can't install RoboForm

Cumulative update 22H2 for Win11 disabled all programs except my stand alone trading platforms. Microsoft support is unable to fix without reinstalling a new OS (they thi… (read more)

Cumulative update 22H2 for Win11 disabled all programs except my stand alone trading platforms. Microsoft support is unable to fix without reinstalling a new OS (they think)!?! I've reinstalled Firefox from Microsoft Store & it now works BUT I've been unable to reinstall RoboForm & RoboForm support suggestions so far have NOT worked & since I've been able to get it reinstalled in Chrome & Edge they say it may be a Firefox issue...any suggestions?

Asked by Wellhopper 3 months ago

I cannot download my cc statements, or anythign else.

I have been using Firefox since it came out. But now i cannot download any cc statements or hyperlink printer items. I went to the download file button and it has somet… (read more)

I have been using Firefox since it came out. But now i cannot download any cc statements or hyperlink printer items. I went to the download file button and it has something called Pocket in its place. I am so confused and not happy. Can anyone help me get this stupid Pocket out of the browser?

Asked by john852 3 months ago

unable to create nested bookmarks

I tried the steps deleting the place.sqlite and such from my profile folder. I can save bookmarks to the bookmarks toolbar, and other bookmarks but if I have bookmark f… (read more)

I tried the steps deleting the place.sqlite and such from my profile folder. I can save bookmarks to the bookmarks toolbar, and other bookmarks but if I have bookmark folder on the bookmarks bar - I can't save inside of that folder. I can drag it from bookmark bar into said folder but not save inside it....

how do I fix this?

Asked by alan.perkins 3 months ago

Open with/Do this automatically for files like this from now on does not work.

When you download an excel file and you receive a pop-up window with the options to open with and select excel the is a check box below that says Do this automatically fo… (read more)

When you download an excel file and you receive a pop-up window with the options to open with and select excel the is a check box below that says Do this automatically for files like this from now on. Even when this box is checked I still receive a pop-up window every time I download an excel file.

Asked by johnyoung1 3 months ago

Each Update Degrades Browser

Browser simply gets stuck. For example, a page loads and it will not play video, whereas in two other browsers there are no issues. Refreshing page does not work. Closing… (read more)

Browser simply gets stuck. For example, a page loads and it will not play video, whereas in two other browsers there are no issues. Refreshing page does not work. Closing tab and reloading page does not work. Browser doesn't remember desktop size and defaults to full screen, usually after an update.

Asked by zcourtheoux 2 months ago

Stale Web Pages

Is it possible to have Firefox check to see that it has the latest version of a Webpage in cache? I load pages that I have not used for a long time and Firefox loads an … (read more)

Is it possible to have Firefox check to see that it has the latest version of a Webpage in cache? I load pages that I have not used for a long time and Firefox loads an old version of the page requiring me to refresh (F5).

Asked by Old Jim 2 months ago

Some /Ui/app is blocking me and sending me to a different account all the time

I just want to login to my account secure.verizon.com only whit out the rest <<<<<<< /vzauth/UI/Login?realm=vzw&module=VZWLdap&goto=h… (read more)

I just want to login to my account secure.verizon.com only whit out the rest <<<<<<< /vzauth/UI/Login?realm=vzw&module=VZWLdap&goto=http%3A%2F%2Fmyvpostpay.verizonwireless.com%3A443%2Fui%2Facct%2Fsecure%2FproductApps%2Fpdp%2Fsfo88366>>>>>>>

Asked by azrataflaca 2 months ago

reset connection error

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access IQMAGS. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR" … (read more)

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access IQMAGS. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR"

Asked by blogusama 2 months ago

Bogus emails showing up in autofill suggestions

I think I got phished. Mac OS 13.0.1 A couple weeks ago I received an email from Disney+ that contained a verification code to access my account. But I wasn't trying to… (read more)

I think I got phished.

Mac OS 13.0.1 A couple weeks ago I received an email from Disney+ that contained a verification code to access my account. But I wasn't trying to access my account so I clicked on the link that said 'what to do if you didn't request this.' However that link took me to the Disney+ general help page. I searched their help section but couldn't find anything relevant. So I assumed everything was ok and went back to work.

Later I noticed that all of our Disney+ profiles had been removed and replaced by new ones. I immediately changed the password to my Disney+ account and to my email account. I deleted the profiles created by the hacker and created new ones. I logged out all devices from Disney+. Thought I was good at this point.

Days later I noticed that someone had created another new Disney+ profile which suggests that someone still has access to my account. How could that be? I've tried communicating with Disney+ support staff. This was not helpful. They just say to change the password again. But that didn't solve the problem.

I was about to try contacting Disney+ support again so I went to fill out the information to start the chat session. I noticed 1 bogus email saved in the autofill of the email address field. This would seem to imply that someone has access to my computer and has been chatting directly with Disney+. I downloaded Virus Barrier virus scan but it didn't find anything. Then I went back to the Disney+ chat screen and there were already 2 more bogus emails saved in the autofill. So... is someone using even more email addresses to communicate with Disney+ in the 15 minutes since I detected this?

I went back to the Disney+ email I received and realized that the link I clicked on was suspicious. So I'm suspecting that it did something, then redirected to Disney+ support so I wouldn't suspect anything. Now I'm concerned that someone may have gained access to my computer. But I have no idea how to determine that. I've been on with Apple support for over an hour and they keep insisting that its not possible. And b/c the problem appeared in Firefox that they can't help me.

Any advice would be GREATLY appreciated. Thanks

Asked by ThanksForYourHelp 2 months ago

Tried all self help options - Restore tabs is suddenly not working as it did previously

Hi, I've followed all the directions to fix the restore tabs issue that suddenly started occuring, but when I follow the directions. The tabs still mysteriously disappe… (read more)

Hi,

I've followed all the directions to fix the restore tabs issue that suddenly started occuring, but when I follow the directions. The tabs still mysteriously disapper when I reopen my browser.

How do I fix this?

Asked by Joe 2 months ago

Image size

Hi Why does the size of the images change when opening the images in the Firefox browser and larger images are displayed? This problem does not exist in version 100. ple… (read more)

Hi Why does the size of the images change when opening the images in the Firefox browser and larger images are displayed? This problem does not exist in version 100.

please check it
7% is added to the height and width.

I tested it in the version 100 of your browser and there was no problem

Asked by miladaniknam 2 months ago

Extremely weird youtube lag

Something EXTREMELY STRANGE is going on. I'm not even going to pretend i understand why, but i know what weird stuff fixes it. Youtube causes a ton of slowdown and memor… (read more)

Something EXTREMELY STRANGE is going on. I'm not even going to pretend i understand why, but i know what weird stuff fixes it.

Youtube causes a ton of slowdown and memory/cpu usage on my laptop. Im not sure if its because of google making youtube run worse on other browsers or its because my laptop is an old macbook air. probably both.

Heres the extremely strange part, When i put the video into picture in picture and switch to another tab, the lag just stops and it runs perfectly smooth and causes no tempurature increase, fans spinning up, or anything else indicating heavy memory consumption.

It isnt even youtube scaling it down because its in a lower size in the picture in picture thing either. I can double click on the picture in picture thing in another tab that isnt youtube and it runs just as fine in perfect quality.

First image at 62% is youtube when in the youtube tab the second image is youtube when in picture in picture while not in the youtube tab

Asked by amananon8 2 months ago

Closing a synced tab from another device

Is it possible? Scenario: Open a tab on mobile phone. View tab on PC. Close tab on PC. I don't want this tab open anywhere anymore. Is there a way to close the phone ta… (read more)

Is it possible? Scenario:

Open a tab on mobile phone. View tab on PC. Close tab on PC.

I don't want this tab open anywhere anymore. Is there a way to close the phone tab from my PC? Not being able to do so makes this feature cumbersome and of limited use.

Thanks

Asked by lisa 2 months ago