• Archived

cannot load website pages

when using a website that I've used many time before, I am suddenly unable to load a page where information is added (by me). Firefox is up to date and no other problems … (read more)

when using a website that I've used many time before, I am suddenly unable to load a page where information is added (by me). Firefox is up to date and no other problems have been detected.

Asked by culpeperva 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks duplicating exponentially

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing? In addition to preventing the problem from occurring, F… (read more)

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Asked by eduardojuan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla

I'm trying to migrate my Firefox application and all of its associated data from my old computer (Windows 7) to my new computer (Windows 10). I copied my Mozilla folder … (read more)

I'm trying to migrate my Firefox application and all of its associated data from my old computer (Windows 7) to my new computer (Windows 10). I copied my Mozilla folder from my old computer onto a flash drive. Then on my new computer, I executed the application from the flash drive, but it doesn't have my associated data from my old computer. What should I have done?

Asked by RTDuBose 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

javascript

I need someone to respond as soon as possible. I can not get into my msn/outlook email. keep getting error: not loading javascript. XPS/System. Firefox version. 52.7… (read more)

I need someone to respond as soon as possible.

I can not get into my msn/outlook email. keep getting error: not loading javascript.

XPS/System. Firefox version. 52.7.3

I can not upgrade due to older operating system.

Please help me.

Asked by hazel1216 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Audio player functionality disappears

I have a website with a major audio mp3 library. When testing the audio player in Firefox I loss the speed and download functions of the player. The right click option is… (read more)

I have a website with a major audio mp3 library. When testing the audio player in Firefox I loss the speed and download functions of the player. The right click option is not really what I am looking for visually and practically for my users. When in Microsoft Edge or Chrome the player has the extended functions visible to the user. As I am principally a firefox user, I'd really like to find a solution. Three images attached show the issue. Any help is appreciated. Regards Erwin Henderson

Asked by esam65 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Popup extension closes when I switch keyboard layout

I use different extensions and have been experiencing the same problem intermittently for the second year in a row. For example, I use the Highlight This extension and I … (read more)

I use different extensions and have been experiencing the same problem intermittently for the second year in a row. For example, I use the Highlight This extension and I need to enter data in languages other than English. The problem is that if I start switching (win + space) layout, the data gets erased (because popup close). Other extensions circumvent this problem by creating a separate page (uBlock), but many do not provide it.

This issue was already posted here without results https://support.mozilla.org/en-US/questions/1291870

Asked by FirefoxIsAwesome 2 years ago

Last reply by cor-el 1 year ago

  • Archived

my internet

kindly am having a problem in opening a document in my yahoo account ,also i cant log in to a quick book online .....am geting a message the the site is not secure thoug… (read more)

kindly am having a problem in opening a document in my yahoo account ,also i cant log in to a quick book online .....am geting a message the the site is not secure though my internet is okay. kindly what could be the problem?

Asked by ndongadaniel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sending pictures or attachments

Up until about a month ago, I could send files (photos, etc.) to as many people as I wanted to. All of a sudden, I can't send any kind of attachment to multiple contacts… (read more)

Up until about a month ago, I could send files (photos, etc.) to as many people as I wanted to. All of a sudden, I can't send any kind of attachment to multiple contacts. I can send it one contact at a time, but not several. Does anyone have an idea what my problem is? Any help would be appreciated. My friends are saying they miss my jokes and cartoons!

Asked by grauhaus 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SpeechRecognition on Firefox

Hi, I am trying to use SpeechRecognition on Firefox. However, it is giving the following errors: error: network message: Error connecting to the service. I have enable… (read more)

Hi, I am trying to use SpeechRecognition on Firefox. However, it is giving the following errors:

error: network message: Error connecting to the service.

I have enabled the the:

media.webspeech.recognition.enable  -> true
media.webspeech.recognition.force_enable. -> true

Any support is appreciated.

Asked by rayniloy 2 years ago

Last reply by -elison- 1 year ago

  • Archived

Search bar and address bar don't load search results except in private windows

Over the past few days, I've noticed that whenever I type something in either the Google search bar or the address bar, the search results never load. The page flashes fo… (read more)

Over the past few days, I've noticed that whenever I type something in either the Google search bar or the address bar, the search results never load. The page flashes for a second, then stops working. The Google search engine and Google products, e.g. trying to log into Gmail, are the only things affected by this glitch. However, I can access everything and obtain search results in a Private widow, but not by using the regular browser interface. I've been using Firefox for years, and I've never had this issue. I've cleared the cache and I've tried disabling add-ons. How do I fix this issue?

Asked by rainarde.heiland 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Update keep on reverting to earlier version

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried: Uninstall and reinstall Firefox Refresh in about:support Use a new profile … (read more)

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried:

  • Uninstall and reinstall Firefox
  • Refresh in about:support
  • Use a new profile

I think it is happening daily around the same time. Suddenly my pages in Firefox will stop loading. Then I need to close and reopen it. And then it will prompt me to start with a new profile because I am using an older version. On check, my Firefox had been reverted to version 98.0.2. Then I have to update and then only I can change back the profile.

Asked by yekit 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Allowed pop ups disappear

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix th… (read more)

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix this bug!! tks

Asked by daves1997 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Repeated Cookies Pop-up

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page … (read more)

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page on this particular website. It even happens when I select LOG OFF. Hence it occurs maybe six or more times whilst I am browsing the website. I complained to NS&I but they report it is not caused by their system. I therefore assume it it something within Firefox which is the problem. Can someone please advise me how to prevent these pop-ups. My operating system is Windows 10.

Asked by grtate 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Weird Firefox Behavior, insane consumption and disk usage high, one off moment. Any ideas on what it could have been? Should I be worried?

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager… (read more)

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager, and I saw Firefox using 20 gb's of ram, and 50% disk usage.

I had a couple of tabs open, and seeing that it was stressing my SSD, I decided to quickly close the process, and I checked through all the tabs, and there was only one tab that had crashed when I had ended the task on it. I am running version 99.0.1 (64-bit) on Windows 10 21H2.

https://www.riotgames.com/en/work-with-us/job/3485689/staff-software-engineer-game-systems-valorant-los-angeles-usa

It was this link to a job posting for Riot Games. It had said that the tab had crashed and I had the option to refresh the tab. Not sure if it really was this or the tab just had some memory attached to that process. I had panic closed the process in task manager and forgot to screenshot anything else sadly.

Any ideas to what it was? Maybe just a memory leak or bug? My first instinct was to run a virus scan with Malwarebytes, and so far it has nothing, and I did a full scan of everything.

Have my extensions in the images. I've had these extensions for a long time at this point, I'm not sure if they would be the culprit or not.

I've never really seen or heard of this before, and this is the first time it's happened, and I don't know if it'll be repeatable either, just a bit worried about it is all.

Asked by envoyofthelast 1 year ago

Last reply by FredMcD 1 year ago