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  • Solved

I cant open a PDF Document. I installt an acrobat reader, but it does´nt work.

I got a PDF document from my credit card supplier. I tried to open with the Firefox own PDF "reader". It didn´t work. Then I installed next the Foxit PDF reader. It didn´… (read more)

I got a PDF document from my credit card supplier. I tried to open with the Firefox own PDF "reader". It didn´t work. Then I installed next the Foxit PDF reader. It didn´t work.Can help someone? Thank for help previously!

Asked by a.butscher 4 months ago

Answered by lev-09 4 months ago

Firefox uses a wrong account for my passwords that I cannot change

When I want to see the passwords Firefox has stored I have to log in with my account. I made an account with the email adress I normally use (address 1). But that is not … (read more)

When I want to see the passwords Firefox has stored I have to log in with my account. I made an account with the email adress I normally use (address 1). But that is not the account / email address that I have to fill when I want to see the password. It is a MS email address I had to make for MS but never use (address 2). I cannot change or remove that address (2) as it does not show when I go to Account settings. Then just the account with the address 1 shows. Any tip how to deal with that?

Asked by Ireneinfirefox 4 months ago

Last reply by McCoy 4 months ago

  • Solved

When I enter a subdomain Firefox goes to the old destination, not to the correct one.

When I enter http://mauldin.scottcrosby.info the browser should show webpage: https://www.scottcrosby.info/scottschoice.us/mauldin.html Instead it displays the ol… (read more)

When I enter http://mauldin.scottcrosby.info

 the browser should show webpage:  
   https://www.scottcrosby.info/scottschoice.us/mauldin.html
 Instead it displays the old webpage that link used to point to:  
   https://politics.scottcrosby.info/mauldin.html

Why? How do I fix it? All browsers on other PCs, and IE and MS-Edge on this PC work correctly.

Asked by SCrosby52 4 months ago

Answered by jscher2000 4 months ago

How do I get the "Mind the Time" add-on to work please? The hourglass icon is there but nothing is happening.

Hello. I've added Mind the Time add-on. When I click on the hourglass, I get a drop down menu "Show summary page", then three options of "Timer on", then one "Timer off… (read more)

Hello. I've added Mind the Time add-on.

  • When I click on the hourglass, I get a drop down menu "Show summary page", then three options of "Timer on", then one "Timer off.
  • Only the "Show summary page" responds.
  • I would like to use the green "timer on" option..... no dice.

Can you please help? Thanks and regards, Dave.

Asked by Dave 4 months ago

Last reply by McCoy 4 months ago

how do I allow permanent cookies for a website

A games site that I like requires an activation code to get in, but after a certain number of uses of the activation code, the code becomes invalid and I can't get in. T… (read more)

A games site that I like requires an activation code to get in, but after a certain number of uses of the activation code, the code becomes invalid and I can't get in. The site uses permanent cookies to get past the activation code requirement (a bookmark won't do it). How do I allow permanent cookies for this one particular site? I don't want to disable tracking on any other site, just this one. Thanks! Kathy

Asked by kbunyar 4 months ago

Last reply by jscher2000 4 months ago

Video quality across the board is noticiablly lower in Firefox than on Chrome

When using Firefox for Netflix, Hulu and DisneyPlus, video quality is much lower when compared to Chrome. I've cleared cache, checked privacy.resistFingerprinting, checke… (read more)

When using Firefox for Netflix, Hulu and DisneyPlus, video quality is much lower when compared to Chrome. I've cleared cache, checked privacy.resistFingerprinting, checked media.mediasource.webm.enabled, tried chaning hardware accelration but nothing seems to change it.

Asked by tinyrobotman 4 months ago

Last reply by tinyrobotman 4 months ago

  • Solved

Facebook displaying weird

All of the sudden, Facebook is not displaying properly. See attachment. This is true for any page on Facebook - my profile, my newsfeed, my business pages, anything. Is t… (read more)

All of the sudden, Facebook is not displaying properly. See attachment. This is true for any page on Facebook - my profile, my newsfeed, my business pages, anything. Is there something I need to do? All other websites look normal. The issue is only with Facebook pages. Thank you!

Asked by jen6 4 months ago

Answered by Evgeny Kharitonov 4 months ago

  • Solved

address bar suggestions are jammed

When I type something on the address bar all the suggestions get jammed up with title text overlaying the URL. This was not happening until 2 or 3 updates ago. I have tri… (read more)

When I type something on the address bar all the suggestions get jammed up with title text overlaying the URL. This was not happening until 2 or 3 updates ago.

I have tried disabling all addons, the text moves a bit but still impossible to read. I have tried disabling Win10 Typing suggestions/autocomplete, nothing changed.

Asked by xyR2 4 months ago

Answered by xyR2 4 months ago

why are adds blocked on hulu by firefox

I seem to having the same issues , that really need to be dealt with , Hulu adds aren't playing on my laptop I have been in settings , I do have any add blocking extenion… (read more)

I seem to having the same issues , that really need to be dealt with , Hulu adds aren't playing on my laptop I have been in settings , I do have any add blocking extenions whatever you see I am so fraustrated I can't even type cause I have been working on this for hours and no resolutions , Please can someone help me before I throw my computer out the window,,, lol,,,, I know I am not the only one feeling this type of fraustration,,, you would think that Hulu could help better with this issue to as well , knowing that their customers are having these problems . There is not enough info from Hulu to help solve this concern . I have tried everything nothing works,,,,

Asked by Rhyanna 4 months ago

Last reply by McCoy 4 months ago

Memory Leak or Out of Contol Extention ?

So how do we Figure out What add-on anymore is causing this? moz-extension://8e556052-51b2-404e-8404-ab036e8e89c8/_generated_background_page.html, id=233) I can find any… (read more)

So how do we Figure out What add-on anymore is causing this?

moz-extension://8e556052-51b2-404e-8404-ab036e8e89c8/_generated_background_page.html, id=233)

I can find any add-on in extension folder with that name.


Even when OI close out tabs it still continues to run. Happen more when I watch Youtube live channels. even though in the Task Manager the Youtube Live Channel (Any Channel that goes live)

Firefox

> Tab of youtube channels (only shows 507 MB )

Asked by mrbunnylamakins 4 months ago

Last reply by FredMcD 4 months ago

"CTRL F5" closes Firefox without warning and Restart does not load previous session

For last 1-2 weeks, "CTRL F5" closes Firefox without warning and Restart does not load previous session. Am using current v. 76.0.1, 64-bit Hoping for help ! Thanks, Jef… (read more)

For last 1-2 weeks, "CTRL F5" closes Firefox without warning and Restart does not load previous session.

Am using current v. 76.0.1, 64-bit

Hoping for help !

Thanks,

Jeff

Asked by Jeffrey 4 months ago

Last reply by jscher2000 4 months ago

  • Solved

How Do I Change The URL Bar Text Color?

I'm on FF 76.0.1 The text color of the locations in the URL bar is a mix of black and grey ... black for the website and grey for everything else. All I wanna do is chang… (read more)

I'm on FF 76.0.1

The text color of the locations in the URL bar is a mix of black and grey ... black for the website and grey for everything else. All I wanna do is change all of the text to black. How can I do this? I just need the code to plug into my userChrome.css file.

KenB67

Asked by KenB67 3 months ago

Answered by cor-el 3 months ago

Clicking on a tab on the Start line to restore it sometimes annoyingly deletes it

Sometimes in recent months when I click on a tab on the Start line to restore it it is instead deleted. I have to use History to get it back. This is annoying and frustra… (read more)

Sometimes in recent months when I click on a tab on the Start line to restore it it is instead deleted. I have to use History to get it back. This is annoying and frustrating.

Asked by trevorbainbridge 3 months ago

Last reply by ARMAN KHAN 3 months ago

Questions on first time I tried to sync (edit: mostly figured out)

My question, how do I make it so that my PC's bookmarks are transferred to my android phone version of firefox, and not the other way around? My PC has all my bookmarks, … (read more)

My question, how do I make it so that my PC's bookmarks are transferred to my android phone version of firefox, and not the other way around? My PC has all my bookmarks, and I have it empty on android. On my first try after signing in on both devices and turning on sync, I did get a "mobile bookmarks" folder (with the few default bookmarks) on PC, but my many PC bookmarks did not appear on firefox for android. For now I've disconnected both, after also unchecking bookmarks from the sync in both etc. But I still want to get my bookmarks onto my phone from my PC, and I've read sync is how you do that. And this attempt did not sync any bookmarks onto android.

Edit: tried again the next day, signed in on PC first and then on android, with only bookmarks checked under sync options on both devices. This time it did work, and my PC bookmarks are all on android under "Desktop bookmarks". So that's cool.

Since my first try yesterday I had deleted my few default android bookmarks so that that one was empty. And I backed up and restored my PC bookmarks and tried a couple things. So this time around I don't currently have any "mobile bookmarks" folder on PC. I've added a couple bookmarks and subfolders on the mobile bookmarks on Android, hasn't popped up on PC yet.

Also a minor note, for some reason the "bookmarks menu" part was minimized after I first tried syncing, so for a bit I thought my bookmarks just weren't showing in the "all bookmarks" menu. So that wasn't an issue.

Anyways, still figuring out a couple things on the android side, folders etc. How they work differently than on PC. On PC you can have folders mixed in with bookmarks, but on android all subfolders appear at the top of a folder, instead of interspersed the way I placed them on PC. So that can mess with organization for me. And stuff like that. But mostly it's sorted out.

Asked by groovyZ 4 months ago

Last reply by groovyZ 4 months ago

I found 9 extensions in "troubleshooting". 3 exts are mine. 6 are not. delete y/n? ie i don't do twitter.

In "help", "troubleshooting", "extensions", I found 9 ext's. I put in 3. The other 6 are not from me. amazon@search.mozilla.org twitter@search.mozilla.org ebay@search.moz… (read more)

In "help", "troubleshooting", "extensions", I found 9 ext's. I put in 3. The other 6 are not from me. amazon@search.mozilla.org twitter@search.mozilla.org ebay@search.mozilla.org bing@search.mozilla.org wikipedia@search.mozilla.org google@search.mozilla.org Are they necessary? Can they be deleted. If yes, how? I seldom, if ever, use the first 4 in the list.

Asked by pspiersy1 4 months ago

Last reply by cor-el 4 months ago

  • Solved

PDF preview is empty

Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a … (read more)

Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a ago guess I was on version 75. I have disactivated all add-ons, but it doesn't help I am able to show the document in Edge Chromium.

Is this a known issue an a way to get it resolved

Regards Oliver

Asked by OKA 4 months ago

Answered by OKA 4 months ago

  • Solved

My word text is set for Black. When go to FOX news and try and comment it ONLY prints in yellow. Other sites it prints black. What would cause this?

My word text is set for black on a white background. On every site but FOX news that's what I see when I comment in a forum. On FOX I see YELLOW, which unless I want a da… (read more)

My word text is set for black on a white background. On every site but FOX news that's what I see when I comment in a forum. On FOX I see YELLOW, which unless I want a dark background is unreadable on a white background.

I tried refreshing Firefox and double checked my color selections but nothing has worked.


.

Asked by lobo121148 4 months ago

Answered by Wesley Branton 4 months ago

Cannot sign into Google/Gmail on updated Firefox 76

Running a 2019 Macbook Pro on Catalina 10.15.4. I take decent care of it in terms of closing applications not in use frequently, charging when battery hits 15%, and resta… (read more)

Running a 2019 Macbook Pro on Catalina 10.15.4. I take decent care of it in terms of closing applications not in use frequently, charging when battery hits 15%, and restarting it at least once a week. I had to change my default browser to Chrome throughout the schoolyear since Duo dual authentication did not work properly with Firefox. Now that I have graduated, I wanted to jump back to Firefox and updated to 76.0.1. Unfortunately, I cannot sign into any Google accounts.

I am presented with an option to select a Google account, or select add/remove additional GMail accounts, but all UI features are nonresponsive. The "next" button does nothing, selecting add or remove accounts does nothing. I have since restarted my computer, cleared all data and cache from Firefox, uninstalled and reinstalled firefox, and cannot seem to figure out what is the problem here.

Asked by bugger 4 months ago

Last reply by Pertinax 4 months ago