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Mozilla VPN

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail. … (read more)

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

Solved Archived 1 211

"You've launched an older version of Firefox" Help! I can't get any of my data...

I installed a dev version of Firefox to test a plugin. Then I uninstalled the dev version, but now none of my profiles on the regular version work... Please help me, I re… (read more)

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.


Thanks you and please help!

Archived 1 156

clean up storage

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items. … (read more)

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items.

Open 1 267

Update not start

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed … (read more)

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed for account verification! Could this possibly be due to a lack of capacity? I currently have 371 MB of 111 KB available. I ask you to help me quickly - thank you very much.

Regards, Karin Gähler Phone +49 [phone number removed]

Archived 1 108

Firefox Developer Edition on Chromebook

I am having to download Foxfire Developer Edition for a course that I am taking, but I am unable to figure out to go this. There is not enough information on the internet… (read more)

I am having to download Foxfire Developer Edition for a course that I am taking, but I am unable to figure out to go this. There is not enough information on the internet to get this done. I have watched videos on YouTube, but they are not helpful. I am new to this and would like some guidance in the matter. Video link for the referenced video: https://www.youtube.com/watch?v=n8YvpOPYmAo

Archived 1 100

AI and copilot

re: AI and copilot Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performan… (read more)

re: AI and copilot


Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performance). For instance, on my Google Search page, my contact list is being blocked by a panel connected with this new installation, and is losing me access to my Contacts. How can I solve this problem, please.

If possible, I would like this programme removed from my compure

Archived 2 220

Windows: Two uninstall lists appear when you install an update

When I custom installed to a different path,I didn't have the service installed,and when I encountered an update,I manually updated and restarted Firefox Brower,and I saw… (read more)

When I custom installed to a different path,I didn't have the service installed,and when I encountered an update,I manually updated and restarted Firefox Brower,and I saw two uninstall lists in the control panel uninstall list.

Archived 2 175