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  • Archived

Firefox does not show picture but Chrome

I just realized that when I open a website, the pictures do not appear. I tried to use Chrome or Safari, all work I have been searching and trying many solution : clear c… (read more)

I just realized that when I open a website, the pictures do not appear. I tried to use Chrome or Safari, all work I have been searching and trying many solution : clear cookies, disable add on, safe mode...Nothing work.


This is Website: https://www.proflowers.com/blog/small-indoor-plants

I attached 2 pic : 1 with Firefox and 1 with Chrome All browsers up to date

Thanks

Asked by nndk214 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Somethings wrong with my account

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my fire… (read more)

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my firefox account for bookmarks and logins , well i just see that not a one bookmarks or passwords i can see .

i tried to reinstall the browser, logged out and login, clear data of app etc options but i can not sync the data of mine (bookmarks and passwords).

i just frustrated here , because i think the browser is safe and good also secure, but after this , if i don't get any help to recover my data , i will lost my faith in mozila at all.

so kindly help !

Thank you !

Asked by Sushil Lad 1 year ago

Last reply by iamjayakumars 1 year ago

  • Archived

Why is FF so set against accessibility?

For the last at least 25 releases, FF has gotten continually more hostile to someone like me who is visually impaired. I had read that FF was going to stop using the hamb… (read more)

For the last at least 25 releases, FF has gotten continually more hostile to someone like me who is visually impaired. I had read that FF was going to stop using the hamburger for menus because screen readers couldn't process it. That has not happened. Hamburgers, paper airplanes, icons instead of text, triple dots, and selector switches to turn settings on and off are all anti-accessibility. I don't like any of those features anyway. What is wrong with words like, "Menu," "Submit," or "Send"? This has been getting worse and worse over time. I don't know if the developers for FF are simply oblivious to the problems that they are causing or if they know but don't care. Gmail is worse but it seems like FF is following Google. What a horrible thing to do for accessibility, among other things. At least, though, Gmail on my phone can use the pinch technique to make the text larger. Firefox on my Android phone will not allow that. I cannot enlarge text in any window in the native FF phone app. This anti-accessibility is to pervasive it seems deliberate. Why is this being done????

Asked by drduncan 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

Random tab crashes

Hello! For the past few days my Firefox randomly crashes, specifically - tab crashes. Sometimes it is local news website, there was one fullscreen video that crashed that… (read more)

Hello!

For the past few days my Firefox randomly crashes, specifically - tab crashes. Sometimes it is local news website, there was one fullscreen video that crashed that tab 2 times, and even YouTube tab has crashed.

If it helps, here is last few crash reports: bp-8aa70181-48fc-4c64-a45e-615130200612 bp-1f78d4a1-c489-4e46-bd7e-11b950200612 bp-05cb6a6c-8863-43ca-a395-d509d0200612 bp-46c4dd28-10bc-4015-8ea9-89fd80200612 bp-4b4186f4-6ee9-4bf0-96e9-3331c0200612 bp-986950ea-39d9-4cb5-84d6-1a7460200612 bp-90d58c69-469e-4af4-b861-c41940200612 bp-70ab3d45-0433-42d8-acd7-7700b0200612 bp-d1bb4768-61bc-4a2e-98c7-40c810200612

Asked by Kareivis 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

CustomURL support in Firefox

Hi, I'm facing issue with Firefox win 10 browser for CustomURL. I have one application which is open browser for user authentication, and after authorized from browser it… (read more)

Hi,

I'm facing issue with Firefox win 10 browser for CustomURL.

I have one application which is open browser for user authentication, and after authorized from browser it will ask for Open my application.

This it monthly work with Google Chrome, Internet Explorer, MS Edge, Opera and other browser, but when I check with Firefox, it is not work.

I face random behavior in Firefox, Case 1: 1. When I open application, it will open default browser with url for user authentication. 2. In this case if I set my system default browser as Firefox then its not work but for other browser its work.

Case 2: 1. When Firefox browser open with URL, and it will load user authentication web page. 2. After User successful login it will popup for open application, This case is work in other browser but not work in Firefox

So, Can you please help me out where I'm wrong?

I double check with my application and its implemented correctly as it is work with other browser.

Waiting for some help on this... Thank you

Vishal Ahir

Asked by vishal.ddg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (read more)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

Asked by RAj Sharma 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

I can't open my web page with firefox with the other browsers if

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not dis… (read more)

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not displayed. My page is www.sividev.com and I only see an error in the console that does not appear in other browsers Uncaught TypeError: this.scrollPosMouse is not a function

   init https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:137
   <anonymous> https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:17596
   jQuery 8.

This page uses the non-standard "zoom" property. Consider using calc () in the relevant property values, or using "transform" together with "transform-origin: 0 0".

Asked by ehsv1988 1 year ago

Answered by FredMcD 1 year ago

  • Archived

What is the proper procedure for reporting malicious links in Firefox Send?

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://s… (read more)

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://support.mozilla.org/en-US/questions/firefox-send appears to be empty and I didn't see a way to post there directly.

An email account at my school district was recently compromised and had sent out 122 malicious phishing links via Firefox Send before we stopped it and took control of the account back. I have the list of malicious Firefox Send links and I'd like to share them with the proper people at Mozilla so something can be done.

The files are all password-protected archives (I know the passwords) that contain malicious VBS files which have their code heavily obfuscated. I haven't yet tried to figure out what the VB scripts do - I was hoping a cyber security professional would be willing to take a look.

Someone please contact me so I can at least try to get the files taken down.

If I were to make a feature request for Firefox Send, it would be to add a button to report a file as malicious.

Asked by Brian G 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Alt-D keyboard shortcuts stops working after prolonged use

After a long browser session, sometimes the keyboard shortcut Alt-D stops working, but other keyboard shortcuts like Alt-H work fine. The shortcuts F6 and Ctrl-L still wo… (read more)

After a long browser session, sometimes the keyboard shortcut Alt-D stops working, but other keyboard shortcuts like Alt-H work fine.

The shortcuts F6 and Ctrl-L still work.

A restart of the browser fixes it though, so I haven't explored further.

It's not easy to replicate consistently; Firefox doesn't show it when first opened, but after prolonged use it may occur and then stay that way until restarted.

I am using Firefox version 76.0.1 (64-bit) on Ubuntu 18.04. I am not using the [German version of Firefox].

I know I can make this go away with a restart, I'm just curious if there's some troubleshooting steps I could take to identify the cause.

Asked by Nathaniel Beaver 1 year ago

Last reply by Nathaniel Beaver 1 year ago

  • Archived

firefox keeps freezing and force quit doesn't eliminate an active process which is hidden

Firefox freezes at least 5 times a day, and I have to do a Force Quit. But I can't restart my Mac because there is still a version of Firefox running, so I have to press… (read more)

Firefox freezes at least 5 times a day, and I have to do a Force Quit. But I can't restart my Mac because there is still a version of Firefox running, so I have to press the power button for 5 seconds to shut down. Upon opening, I'm fine for an hour or two, and then the same problem. After force quit, it appears Firefox is no longer running, but trying to reopen it, a message says only one version can run at a time.

Asked by glands666 1 year ago

Last reply by glands666 1 year ago

  • Archived

Gifs randomly not loading

I noticed this strange behaviour on my website: animated Gifs sometimes are just not displayed. This is random refreshing the page (very persistent in some cases), and ca… (read more)

I noticed this strange behaviour on my website: animated Gifs sometimes are just not displayed. This is random refreshing the page (very persistent in some cases), and can happen on any or all of the gifs in every page. If you right-click and inspect the gif, or open it in another tab it loads just fine, so I really don't know why this could happen.

Clearing the cache, navigating incognito, permissions etc. don't solve the problem. This can happen also if you visit the website for the first time.

I'm having this trouble on multiple devices, even of other people, with Firefox. While I cannot reproduce the issue with other browsers (chrome, edge, etc.).

Can someone give me a clue on how can I solve this? Or eventually confirm this is a firefox issue? You can check here: Website

Thank you

Asked by valentino.gigliarano 1 year ago

Last reply by valentino.gigliarano 1 year ago

  • Archived

one and only one website does not open

Since about a year or so, I cannot connect to http://members.iinet.net.au/~dgreen/PlanimeterVault/index.html. As this is the only website that I'm missing (all others – a… (read more)

Since about a year or so, I cannot connect to http://members.iinet.net.au/~dgreen/PlanimeterVault/index.html. As this is the only website that I'm missing (all others – and I use many! - can be opened as usual), it seems a browser problem - but I'm not able to find ou which. The error message is "Firefox is unable to connect to the server members.iinet.net.au". Can you give me some advice?

Asked by jea.fischer 1 year ago

Last reply by jea.fischer 1 year ago

  • Solved
  • Archived

I cannot navigate using the address bar (pressing enter or clicking the arrow).

I'm using Gentoo Linux. In a fresh Firefox install (I've tryed versions 68, 77 and binary) I cannot navigate using the address bar (pressing enter or clicking the arrow).… (read more)

I'm using Gentoo Linux.

In a fresh Firefox install (I've tryed versions 68, 77 and binary) I cannot navigate using the address bar (pressing enter or clicking the arrow).

It's and old bug: https://support.mozilla.org/en-US/questions/1070786

But the solution described there doens't work. I removed the places.sqlite file and tried to restart firefox in safe mode without success. This only happened to me in Gentoo. Even removed the profile folder entirely. I don't have extensions.

Any ideas?

Asked by lcsavb 1 year ago

Answered by lcsavb 1 year ago

  • Archived

Need different bookmarks on different pcs

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox? I avoided creating an account because I … (read more)

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox?

I avoided creating an account because I didn't want one pc to override others. Now suddenly my office pc has had the bookmarks taken for ransom because I did not want what they were offering of syncing all my devices.

Will my bookmarks reappear if I create an account for that pc?

Asked by KatKan 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

"Save image as" freezes/crashes forefox EVERY TIME.

Hello, I was trying to work on an assignment today and I found to my dismay that downloading images causes firefox to freeze (which I then have to kill). I was unable to … (read more)

Hello, I was trying to work on an assignment today and I found to my dismay that downloading images causes firefox to freeze (which I then have to kill).

I was unable to find a solution that could work for me in the forums. What should I do? I do not have any malware on my computer, though I do have autodesk programs.

Thank you for your time.

Asked by Hugo VFS 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Videos stopped working

Hello, for some reason my firefox has utterly broke. i was running a slightly older version, but if it aint broke dont fix it right? 2 days ago everything worked fine, bu… (read more)

Hello, for some reason my firefox has utterly broke. i was running a slightly older version, but if it aint broke dont fix it right? 2 days ago everything worked fine, but then it simply stopped loading videos.

I tried the suggested "fixes" i could find by searching

clear cookies and cache- didnt work

safe mode - didnt work

refresh firefox - didnt work

new profile -didnt work

disable hardware acceleration - didnt work

disable firefox enhanced tracking - didnt work.

When they all failed I uninstalled my outdated version and downloaded the latest 77.0.1 version, this is a fresh install with zero add ons and zero stuff carried over from the previous install, but still no videos will work in firefox. they work fine in other browsers but depending on the site one of the following happens in firefox.

"No video with supported format and MIME type found"

"there was an error loading or playing the video"

" Unfortunately, your browser does not support video playback."

simply a black box where the video is suppose to be.

or I can see the thumbail but the video itself will not load or play.

I asked on reddit and uploaded a "about:support" log Log

and they are stumped

Asked by RedHood 1 year ago

Last reply by McCoy 1 year ago

  • Solved
  • Archived

firefox not finding url sites

Hi, I had Firefox on my Thinkpad T60 and it worked. I hadn't used the laptop for sometime but now Firefox didn't work, neither did iexplore or slimbrowser, they all produ… (read more)

Hi, I had Firefox on my Thinkpad T60 and it worked. I hadn't used the laptop for sometime but now Firefox didn't work, neither did iexplore or slimbrowser, they all produce the same error. I was able to find an earlier version of Forefox and it works fine but slow. Strangely when I go to goole or slimbrowser those site are found but will not find anything like amazon.com, the message from the File/properties: unknown protocal, size,connection not encrypted, address (URL): res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm#http://www.amazon.com/?_encoding=UTF8&camp=1789&creative=9325&linkCode=ur2&tag=flashpcom-20&sbSource=linksbar

The event viewer has this message: source cryp32: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: Unknown cryptographic algorithm.

This laptop is 32 bit, Windows XP.

Thank you for your help....would like to update to new firefox browser.

John King

Asked by waltzenresource 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Questions about Firefox software for corporate approval

With security concerns on the rise, our company has required that all software installed on their systems go through an approval process. As part of that approval process… (read more)

With security concerns on the rise, our company has required that all software installed on their systems go through an approval process.

As part of that approval process, they want to know the following:

  • Is the software signed by a trusted third party?
  • Is the software downloaded from a US hosted facility?
  • Does the software perform call backs to the software maker?

Thank you!

Asked by mrmuffin10 1 year ago

Last reply by Andrew 1 year ago

  • Archived

Captcha not loading

It has become impossible to use Firefox. It does not load/display captchas. All sites I visit which require a captcha verification to log in, is now inaccessible. That in… (read more)

It has become impossible to use Firefox. It does not load/display captchas. All sites I visit which require a captcha verification to log in, is now inaccessible. That include google and discus. Google maps are also not responding when typing an address.

I have searched for solutions but all I tried did not solve the problem.

I now have to use two browsers, which is a senseless exercise. Please help with this problem.

I use windows 10 pro firefox v 77.1

Thanks for any help

Asked by jacques 1 year ago

Last reply by cor-el 1 year ago