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Unable to install Firefox

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not co… (read more)

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not connect to the Internet, either by clicking one of the links in the toolbar or typing the address directly. I have tried all the solutions I can find on the support pages, ranging from attempting to copy the file from another location to re-installing Visual C++ from the Microsoft website, both the 64 bit and the x86 versions. Having found and installed the latest version of Visual C++ I now get the error message "The procedure entry point _CxxFramehandler4 could not be located in the dynamic link library C\WINDOWS\SYSTEM32\MSVCP140.dll" at the edn of the installation process, and of course Firefox has not installed. Any suggestions for a way forward?

Asked by tkrd13 1 year ago

Answered by FredMcD 1 year ago

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Edge starts unallowed

Free YouTube to MP3 Converter starts Microsoft Edge although Firefox is defined as Browser. Only an Uninstall of Microsoft Edge ends that behaviour. But after next update… (read more)

Free YouTube to MP3 Converter starts Microsoft Edge although Firefox is defined as Browser. Only an Uninstall of Microsoft Edge ends that behaviour. But after next update Edge is again installed and again Edge is started, what I don't want. Have you the possibility to avoid that? I don't know, where that behaviour can be ended.

Asked by wolfgang_quartz 1 year ago

Last reply by AliceWyman 1 year ago

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Update Failure

I was asked by Firefox to update to the latest version. After installation and reboot it asks me again to download the latest version. It's as though the update install… (read more)

I was asked by Firefox to update to the latest version. After installation and reboot it asks me again to download the latest version. It's as though the update installation didn't update. Please advise

Asked by shafmc53 1 year ago

Last reply by FredMcD 1 year ago

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How to know which Firefox version is associated to a given profile?

Hi, I have reinstalled my Debian, keeping of course my `/home`. New Firefox version is `68.12.0esr`. A new profile has been created, but I need the old one which I can s… (read more)

Hi,

I have reinstalled my Debian, keeping of course my `/home`. New Firefox version is `68.12.0esr`. A new profile has been created, but I need the old one which I can set as default in the profile manager at the url `about:profiles`, but Firefox tells me "Using an older version of Firefox can corrupt bookmarks and browsing history.....". So, it seems I need to install the same version of Firefox I had before, but I don't know which one it was, and I would like to avoid to make many trials.

Is there a mean to know which Firefox version is associated to a given profile?

Asked by l.alebarde 1 year ago

Last reply by cor-el 1 year ago

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There is no indication of progress while a webpage is downloading. We only get an icon when the process is done.

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the … (read more)

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the process is done do we get the page's icon on the tab. As it is, I never know if my request to open a webpage is working or if the computer has locked up. It must have changed with the latest update because, although I can't remember exactly how Firefox previously indicated loading in progress, I instantly noticed the LACK of it as soon as I booted up the newest version.

Thank you.

Asked by back2ack 1 year ago

Last reply by cor-el 1 year ago

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corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (read more)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

Asked by finepoint 1 year ago

Last reply by finepoint 1 year ago

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Browser & JavaScript

A form I need to use requires that javascript be enabled. Yes, it's a US government form. I use Firefox 81.0.2 I will likely need to have step-by-step directions. Thanks.… (read more)

A form I need to use requires that javascript be enabled. Yes, it's a US government form. I use Firefox 81.0.2 I will likely need to have step-by-step directions. Thanks.

Asked by TomS 1 year ago

Last reply by cor-el 1 year ago

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PDF is Opening (incorrectly) as HTML, but downloading as PDF

This is a pretty weird problem. When I go to download a PDF from our company's website, Firefox is asking if I want to open it or download it, and here is what happens wi… (read more)

This is a pretty weird problem. When I go to download a PDF from our company's website, Firefox is asking if I want to open it or download it, and here is what happens with both options:

  • Open -- It identifies the document as HTML and presents the raw PDF data (it becomes file.pdf.html)
  • Download -- It downloads the file correctly as a pdf, and calls it file.pdf. The file can then be opened and correctly rendered as a PDF.

I'm assuming it is an issue with the response header-- either it is malformed or non-standard, or maybe it is just Firefox being wonky. IE, Edge, and Chrome have no problem with it.

The mime type is application/pdf, and we are using a Content-disposition: attachment; filename="file.pdf".

Hopefully this is an easy issue to fix, but this is out of my normal realm of programming. The Firefox users where I work know to download the offending files instead of immediately opening them, it would just be nice to actually fix the issue.

Oh, in case it helps, part of the HTTP response header that we are sending is telling the browser to treat the file like an attachment, so the other browsers just save it.

Thanks for any insight and help!

Asked by ZedaZ80 1 year ago

Last reply by ZedaZ80 1 year ago

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download files seem corrupt

Hi, Firefox desktop for win 10: Firefox works with this one exception... I downloaded two "self extracting" files from Nikon. When I double click on either or any file of… (read more)

Hi, Firefox desktop for win 10: Firefox works with this one exception... I downloaded two "self extracting" files from Nikon. When I double click on either or any file of this type using firefox, I get "some installation files are corrupt, please re-download" If I use Microsoft edge, the same files work, provided I select "unblock" in the files properties tab. (yes I do this for ff files too)

This did not happen months ago and I'm sure this is because Microsfot has changed something, which needs all browsers to adapt to. Thx

Asked by domlester 1 year ago

Last reply by cor-el 1 year ago

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Beta 83.0b

Bad code on recent Beta download- XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 746, Column 15: <toolb… (read more)

Bad code on recent Beta download- XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 746, Column 15:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^

Asked by pnedstrom 1 year ago

Last reply by cor-el 1 year ago

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A few days ago my electronic certificates have disappeared from the firefox container

A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it… (read more)

A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it is the second time Firefox has lost a certificate in 2020. The certificates I need for any management before the administration of Spain and more now with the COVID After it is granted, you have to verify your identity with the Tax Agency, and they have already called my attention for renewing the same year a certificate that firefox loses when it is updated. I'm very, very pissed off I will have to switch to Chrome

Asked by Javier Olivares Sebastiá 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox not opening windows in new tabs

The updated version 82.0 automatically installed on 10/21/20. Now, when I'm browsing and click on a link, the window does NOT open in a new tab. I've checked setting/opti… (read more)

The updated version 82.0 automatically installed on 10/21/20. Now, when I'm browsing and click on a link, the window does NOT open in a new tab. I've checked setting/options and "open windows in new tab" is checked. Did not have this issue prior to the update. Help.

Asked by dawn.l 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Import passwords and logins from .csv file

Hello All, I am trying to import passwords & logins from a .csv file to FF version 82.0 I have enabled "import from a file" option and have a .csv file which I exp… (read more)

Hello All,

I am trying to import passwords & logins from a .csv file to FF version 82.0 I have enabled "import from a file" option and have a .csv file which I exported from FF version 81.0 I believe. I click on import from a file and browse to the file, click Open, and the dialog box disappears, BUT, the passwords don't appear in FF Lockwise, even after I restart FF. Makes me want to switch to Chrome when crap like this happens, or rather doesn't happen. Any help and advice gratefully received.

TIA, Dave.

Asked by winter_david1 1 year ago

Last reply by cor-el 1 year ago