Firefox Community Forum

Hello, After the last update i keep seeing a blank page when i open a new tab or new page. i tried the troubleshooting mode but the same. i need to refresh every time i open a new page.

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to trigger it most often. Repeatability is nominal; sometimes I have no problem, sometimes every action I try to take results in another fit of grey screens and freezing.

I'm using version 153.0.3 64bit on Windows 10.

For the last four days every time I go to clear my history,"Program not responding" with a white a line at the top of the page with a message to close program or wait for response. I have tried restarting my computer with no change. If I close the program and restart I don't see a change. It seems to be intermittent. Please find out what is causing this glitch .

Thank you.

When firefox is loaded and as high as 13 can load. If go to task master and search for firefox it shows 13. If I try to delete 1 file all are deleted. If I delete firefox and try to add it again it says I already have firefox loaded.

I am a user and not good at using all sort of commands etc

Hi everyone,

After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the latest version. The mouse scrolls fine in other apps, like WhatsApp, Outlook, Word etc. but not in Firefox.

When I try to scroll in Firefox, it stutters, jumps and will continue to jump even when I stop scrolling on the mouse.

I have spoken to Logi and there is no issue with the mouse itself.

I have tried Troubleshoot and Private mode, but still the same issue, so its not an add-on or extension problem.

Is anyone else having this issue over the last couple of days, or have any ideas on how to get back to smooth scrolling?

Thank you, Graham

I am a home health nurse, and I use Firefox to enter my notes on my visits, but very often, I get a message when I try to save my work to Wait Until Page Finishes Loading and I have to start over, makes me want to switch to another browser.

I have a Windows 10 Pro system and Firefox continues to open up at least 17 processes for one internet window. This eats up system resources for nothing more than general web browsing. How can these processes be limited? Thank you.

I am running 10 or more tabs with tradevision.io showing real time stock charts running multiple 1-minute charts forcing my CPU/GPU to constantly render live data. Enabling Hardware Acceleration in your browser settings can help balance the load and keep things running cooler but it made no difference. Prices still freeze and I have to constantly refresh. The CPU is flat out and running hot - my laptop is a top of the range xps 16

The complete page I'm looking at, blurs when my desk top page changes. When I mouse over the page the blur clears up just under my mouse. Now you might want to focus on desktop but changing taps also cause a blur. When I say blur i am talking the hole page. I'm using Arial and have ran clear text on both monitors it all so seem worst when I used the new side tab load. Never had an issue on older fox loads. Submitting from my laptop not from affected computer.

Lately, after last firefox update, whenever I start Firefox, it loads normally but when I click to open a website it freezes with a not responding message. I have waited for 10 minutes before and never responds. Even opening in troubleshooting mode it won't respond.

After updating to Firefox 138 on Windows 11, startup takes about 30 seconds. Safe Mode is faster. I tried refreshing and it did not help. Marked **bold test** and [a link](https://example.org) plus {{7*7}} literal check.

Dear Support,

Firefox exhibits significant performance and usability issues related to its cookie and data storage management. Despite implementing ad blocker extensions, the browser remains saturated with cookies and persistent advertisements. Regularly clearing browsing data and cookies is necessary; however, navigating to the settings menu is time-consuming. I recommend developing a browser widget that facilitates rapid data clearing directly from the toolbar or frame. Additionally, implementing a session-saving feature to preserve a set of pinned tabs upon closing and reopening the browser would enhance workflow efficiency, allowing for a quick start with a predefined workspace.

This is all happening while using it for simple tasks like search or copying a text.

Furthermore, the browser experiences severe performance degradation when utilizing certain web applications, such as Kapwing for video editing. Since uninstalling Vivaldi, I am considering migrating to an alternative browser due to these issues. Tasks that typically require one minute are now prolonged to hours, as the browser intermittently becomes unresponsive, effectively limiting usability. This sluggishness persists even after system restarts, with CPU utilization reaching approximately 50%, as detailed in the attached performance report. Notably, I encountered a significant delay—up to an hour—to correct a single spelling error or open a new tab, indicative of underlying performance bottlenecks.

Please address these issues to improve browser stability and usability.

Estimator Just tell me how long this is probably gonna take: 4 to 16 hours. Not kidding!

I ran troubleshoot mode and updated my graphic card. Can't open any sites in regular mode, but can in troubleshoot mode. The following is the trouble shoot info it gave me. What do I do?

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I'll be on a page, maybe Facebook, the NYTimes, Amazon, or really any site, and suddenly I find I can no longer scroll, or otherwise navigate the page. I usually have to refresh the page, not so great an option, if I was in the middle of doing something, and and then it'll work OK. I shouldn't have to be doing that, and wonder why pages will just freeze up like this.

An 8 second delay when I open Firefox for the first time.. Once it has been opened once, it reopens immediately when required. The problem has been present since I installed Linux Mint 9 months ago, Linux Mint 22.2 then, since upgraded to 22.3 Zena. I can live with it, but it is very frustrating! I have tried the obvious things like removing extensions, but I suspect it is a "Linux" connectivity problem rather than a "Mozilla" problem.