Firefox Community Forum

With each update by Mozilla for Firefox for Windows, I lose abilities on sites I previously had. For instance, before the last two updates, I had no problem to add or paste an image into chatgpt. Now it Firefox will not allow me. If I change to any other browser (Duckduckgo, chrome, etc.) then I can add and paste images. This is not the only website I have had problems with since the last updates, and in every instance changing to another browser fixes the problem. I have made no changes to my settings with any update.

Hello Mozilla Support,

I am having a problem opening a Facebook account recovery/appeal page in Firefox on my Android phone.

When I open the Facebook recovery link, sometimes it shows “The link you followed may be broken, or the page may have been removed” or the page does not load correctly.

I have already tried opening the link again, but the problem continues.

Please let me know if this could be a Firefox browser issue and what steps I can take to fix it.

Thank you.

Some web clicks insert the expected source, but I don't get the page requested until I highlight the source line in the header, and then hit enter. On my bank website, I can see the pages, but I cannot complete a transaction or multi-step process.

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national company for office products. I've restarted Firefox in troubleshoot mode, but the result is the same. Chrome and Edge have no problem accessing the site, so it's a puzzle why Firefox cannot. If anyone has any ideas about how to proceed, I'll appreciate it.

I've not been able to use that site for a long time on Firefox. There's something particular about Firefox. Chrome works fine. Reinstalled a few times, made sure no VPN is active in the browser (I dont use one). And posting results in "Posting from your IP range has been temporarily blocked due to abuse [More Info]. Please verify your e-mail address or try again later. ". Every single time. Rather than stop using Firefox I hoped someone here would know what's going on.

I have a certain website that I can no longer sign into. I have always been able to sign in to it, but I can no longer. It loads, but won't allow me to input my login information anymore. I can use another browser and have no problem logging in.

Firefox was recently updated automatically. Since then, I cannot access my Yahoo mail. I can access my emails using Bluemail. When I try to access my emails with Yahoo on Firefox, I receive the following error message.

An error occurred while processing your request.

Reference #97.eba5dc17.1791129448.55aeae20

https://errors.edgesuite.net/97.eba5dc17.1791129448.55aeae20

Approx. in the last 2 weeks this site (https://sube.garantibbva.com.tr/isube/) made an addition to their security layer which pops-up an 2nd security window with images and force you to a process/task to validate your human and send an authentication message to your phone. In MS EDGE this works but on firefox this layer is skipped automatically and sends directly the auth. message to my phone which creates a false login entry and after 3 retries blocks your banking account.

Any resolution for this error?

Regards, Bilgehan Kapçak

FF is recommended browser for ancestry.co.uk - but not working properly - very slow to load /refresh, lagging when typing. Cleared cookies/cache etc. any suggestions? Ancestry not helping - they sugessted I go to Google Chrome.....

Google Docs refuses to open. Whenever I open a Doc, it just says "error reported to Google". Additionally, YouTube is just outright unusable, and the lag is insane. Is there any way to downgrade versions so I can go back to whichever version didn't have this issue?

Since Firefox 15x.x on a site login I get at random error messages: "Access Denied You don't have permission to access"

This happens randomly with banking, credit card sites but also news sites or any other site. Hitting the re-fresh/reload 2 or 3 times usually solves the problem and the page loads.

I tried various things from cache clearing etc. and some of the other "I don't know but I have 7 steps what to do" answers from various sites, but nothing works. The problem is persistent but random.

The problem is new and started to show up after the V 150 update and seems to be persistent although random in appearance.

Here's a sample copy: (domain name changed to xxxxxxx)

Access Denied You don't have permission to access "http://cardholder.xxxxxxx.com/mobilev2/auth/callback/?" on this server. Reference #18.4860d017.1790203328.6344535d https://errors.xxxxxxxxx.com/18.4860d017.1790203328.6344535d

I can place bets @ Bovada website when usingGoogle Chrome' but not when using Firefox. This is a recent development as far as I can tell. I previously had no issues placing bets while using Firefox @ Bovada. Frustrating.because I do not like using Chrome.

Die Deutsche Bank teilt mir mit, daß ich mit GoogleChrome mich anmelden soll, weil mit Firefox geht das nicht mehr. Was ist los mit Firefox ? Einstellungen ? und ich will einen Flug buchen bei Thai Airways ich komme auf die website rein gebe meine Daten ein und dann bei suchen nach Flügen geht nichts mehr auch hier die Antwort, probieren Siees mit Google Chrome. und mit Chrome funktioniert es

Hi I cant access the Roblox website from my phone it just doesnt load even though my internet works normally I tried different browsers and it still doesnt work Im using an Android phone but I can access the Roblox website normally on Windows I wanted to register on Medal to get a reward in MTC but I cant because I cant access the Roblox website on my phone please help me figure out whats wrong

Bonjour,

Depuis le 4 août à 14h30, Google Meet ne parvient plus à accéder à la caméra de mon ordinateur portable lorsque j’utilise Firefox ou Chrome. Un message me demande d’autoriser l’accès à la caméra dans Windows, mais les autorisations sont bien activées.

Il est important de préciser que Google Meet fonctionne parfaitement avec Microsoft Edge, avec la même caméra et sur le même ordinateur et que Teams fonctionne avec Firefox.

Par ailleurs, jusqu’au 4 août à 9h30, Google Meet fonctionnait normalement avec Firefox et avait bien accès à ma caméra.

Il semble donc qu’une mise à jour effectuée entre ces deux horaires, soit de Google Meet, soit de Windows 11 (version 25H2), ait pu modifier ou bloquer l’accès à la caméra pour Firefox et Chrome.

Actuellement, je suis donc obligé d’utiliser Teams pour faire mes réunions.

Pourriez-vous m’indiquer comment résoudre ce problème et, si possible, vérifier s’il s’agit d’un problème connu lié à une récente mise à jour ?

Je vous remercie par avance pour votre aide.

Cordialement,

Dominique Turpin