Showing questions tagged:

No import password option, sync & autofill don't work

Where is the option to import passwords vis csv on the app? I've followed all guidelines on hemp pages but I don't have the menu options and or functionality that they ar… (read more)

Where is the option to import passwords vis csv on the app? I've followed all guidelines on hemp pages but I don't have the menu options and or functionality that they are guiding me to. I have tried the mobile app and on desktop and neither provide me with the import CSV option. In fact there is no option to import passwords at all, It only appears to save passwords one at a time.

Additionally to this I have autofill and synchronisation turned on but they just don't work. Autofill never autofills on forms and nothing happens if I long press and select autofill. Similarly I have Mozilla on my laptop and on my mobile app and they will not sync together.

The functionality and UX have transversing over to this app from another app seems archaic and clunky, am I missing something?

Open 4

Unable to see passwords, edit passwords

I recently upgraded from Windows 10 to 11. Sometime after that I realized that when I go to Firefox Passwords, I am unable to Edit or See the passwords. I can Delete the… (read more)

I recently upgraded from Windows 10 to 11. Sometime after that I realized that when I go to Firefox Passwords, I am unable to Edit or See the passwords.

I can Delete the password entry in it's entirety. I can Copy the Username.

I cannot Edit the entry. I cannot Copy the Password. I cannot See the Password. I cannot Export Passwords. When I click on those options, nothing happens.

Suggestions?

Open 33

Where are my passwords I saved?

I logged into my computer this morning and opened up Firefox, went to a online account to login and clicked on passwords from the sidebar and when it opened up it stated … (read more)

I logged into my computer this morning and opened up Firefox, went to a online account to login and clicked on passwords from the sidebar and when it opened up it stated that I had no passwords saved and my profile had also been disconnected. I reconnected with my profile and all of my passwords are missing. Where are they?

Open 68

I keep losing password manager

This has happened several times. I open password manager and am told there are 0 saves, I start putting passwords in and within a week or 10 days it is again 0 saved, Ver… (read more)

This has happened several times. I open password manager and am told there are 0 saves, I start putting passwords in and within a week or 10 days it is again 0 saved, Very frustrating

Open 29

I am so tired of putting in my extra long password every time I use Firefox. How does one get Firefox to remeber it after changing it as per the instructions?

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now. … (read more)

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now.

Open 83

I turned on my computer this morning and it seems my password file has disappeared. Has Firefox made this change, and if so, why?

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on si… (read more)

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on sign in and it shows my email and password and I click again and I'm signed in. This morning it asked me to provide my email address and password i.e. fill in the blanks. It has not done that for at least 15 - 20 years. Not remembering offhand what my password was I clicked on the 3 line application tab in the top right hand of my screen and brought up the list which includes "Passwords". I clicked on the password file and it is blank. It has never been blank before -- did Mozilla/Firefox make a change that would make my password file disappear?

Open 62

My passwords page is broken. Nothing shows there.

The `Passwords` page can not show any username and password. But the firefox can still fill usernames and passwords automatically and remenber new passwords. I can export… (read more)

The `Passwords` page can not show any username and password. But the firefox can still fill usernames and passwords automatically and remenber new passwords. I can export data via menu (right-up) too.

Open 32

Why does my password app not open websites since the latest Firefox update?

I use LastPass to store lengthy passwords and auto open websites. After the latest Firefox update (148) when I click to open a website, the entire LastPass vault page jus… (read more)

I use LastPass to store lengthy passwords and auto open websites. After the latest Firefox update (148) when I click to open a website, the entire LastPass vault page just flickers and returns to the same vault page.

Open 44