Firefox Community Forum

Hello;

When Firefox is updating itself, it can create different profiles and so lose all bookmarks, passwords, logins and everything . And I have to start doing many things again, but can't return the pins I have kept or open tabs in other windows , and this cause me a lot already

I have 2 questions that I want answers for : 1 - Why you give a solution for this matter on your site ( https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update ) , and not solving this matter in the first place?

2- Are you going to fix this matter and when ?

Thank you.

Imad

FIrefox version 145.0.1 on a Windows computer.

Recently, whenever I open Firefox all my bookmarks are gone.

Booksmarks Toolbar is set to Always Show.

The only way to make them show is to uninstall and reinstall. And I have to do this every single time I turn on my computer. Getting very sick of this very quickly.

I’m facing a strange issue after the recent Firefox update. Whenever I try to install or update Firefox to the latest version, the process stops midway and a small popup appears related to a “challan notification” from a website I recently visited.

After this popup appears:

The installation freezes

Automatic updates fail

Firefox sometimes restarts but remains on the old version

No error code is shown, just the interrupted update process

I have already tried:

Clearing cache & cookies

Restarting Firefox

Safe Mode

Reinstalling Firefox manually

Checking firewall/antivirus settings

But the problem still occurs.

I want to confirm:

Is any website notification (like a challan reminder or traffic-alert site) capable of interrupting Firefox updates?

Does Firefox block updates if a previous session was not closed properly due to such popups?

What is the correct method to force a clean update without affecting my browsing data?

Please guide me on how to fix this issue. Thank you!

Untill latest update when on a site was link, ex. http://site.site/repository/text.txt i could select the link and from context menu select "open link in new tab/window" or "save link as". Now only "copy link" action is available. Im on Ubuntu 24.04.3 LTS Thanks for any response.

I was using the Firefox browser on Windows 11 desktop to make a donation. When prompted for my name and address I had Firefox autocomplete the fields on the form. When I went to click donate I noticed that Firefox autocomplete had changed my donation amount to my phone number which resulted in a 5 billion dollar donation amount. Can you tell me how this happened?

Everytime I search something firefox duplicates the tab and refreshes instead of searches. It will do the same when tapping a result link. I have cleared cache, deleted my data, restarted my phone several times and removed all extensions but the problem persists. Is this a common issue or is there any easy fix? Im ready to give up and go back to chrome if nog

Whenever I try to load a video on a website it constantly buffers and loads. The pictures don't even load. However, if I keep that tab and switch to a different one, after ~20 seconds the audio will begin playing and the video itself will load. But, if I switch back to that tab the video will stop playing and begin buffering again. I have already tried disabling all of my extensions/add-ons, turned down certain performance settings, and enabled some video-audio permissions. Other applications load videos just fine.

Can the notification for upgrading be controlled on ver 143 on linux. It keeps appearing and as a user I should be able to silience or have it notify me at a period I prefer instead of interrupting browsing.

Good day,

when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to scroll a lot.

Please help with that.

Thanks a lot!

I will contact Instagram about that now too, as maybe the issue is on their side, or on your side.

Regards from Germany, Johannes

When I choose add new device the website displays 2 choices: mobile with installed Firefox app or need to download the app.

I chosed mobile with installed app then the website return to this main page without show the QR to scan from app.

Now, I logged in using email on my Android mobile and failed to sync my web browser profile..

I am trying to log into Jetstar to make a booking and the site just closed down and keeps telling me to 'try again'. No luck. I've closed the computer - reopened - delayed the 'try again' request and cannot access Jetstar. I need urgently

to make a booking.

Thanks you helenmary

nord vpn from desktop icon gives the normal pop up in pic 1. next pic when you go to log in you get the with screen in pic 2. if you try log in from a link nord sent in trouble shooting you get pic 3. if you go to crap browsers like chrome and edge it works fine, but we are removing those programs next weeks for security reasons. so i need this to work on firefox. reinstalled nord with no fix. worked fine 11-2925 but not now 11-30-25

My fire fox which I have used for years is loading page very slowly and then freezes some times but just tried my Edge Browser and its as fast as my fire fox years ago. what can I do to speed it up

looks like i put in two accounts by mistake and it is taking up space i need to sync my iPhone and i don,t know if i remove one will it affect the other one. Or should i remove them both and start again?