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  • Archived

Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (read more)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 2 years ago

Last reply by fannyvessaz 2 years ago

  • Archived

how to switch from extended support to standard release?

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Fi… (read more)

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Firefox, which may have newer features supported. How do I switch to that?

Asked by carl 2 years ago

Last reply by Terry 2 years ago

  • Archived

Asking for password.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which o… (read more)

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

Asked by colin59 2 years ago

Last reply by colin59 2 years ago

  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Can NOT download .zip archives from usual spot on my iMac, I CAN download the images

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning abo… (read more)

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

Asked by Doug 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 2 years ago

Answered by SunnySkyez 2 years ago

  • Archived

Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 2 years ago

Last reply by Janne 2 years ago

  • Archived

displaying newsletter sign up forms from mailerlite

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson… (read more)

I don't know the correct name for my problem. I have been trying to display an email collection form (newsletter sign-up) from Mailerlite at my website, virginiasanderson.com, on Wordpress. The form displays on my Android/Samsung phone and on Chrome, but will not display on Firefox. I spent considerable time struggling, with help from Mailerlite, before I realized the problem was Firefox. I have tried turning off Enhanced Protection. The form is an embedded form, not a pop-up, but I also allowed pop-ups for the site. I must have some other setting that is preventing these forms from working on Firefox. I much prefer Firefox to other options, but this may be a deal-breaker when it comes to continuing to build my site. Please help.

Asked by vanderso01 2 years ago

Last reply by cor-el 2 years ago

  • Archived

breech

I just got a BREECH notice on eye4fraud.com and yet I have no account with them. How do I fix the breech if I have never had an account with them? Thanks. … (read more)

I just got a BREECH notice on eye4fraud.com and yet I have no account with them. How do I fix the breech if I have never had an account with them? Thanks.

Asked by ruskman78 1 year ago

Last reply by ruskman78 1 year ago

  • Archived

Lost passwords

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password… (read more)

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password, but it doesn't save...

Asked by toddldrum 1 year ago

Last reply by Terry 1 year ago

  • Archived

Window Navigation Is Broken In Newest Update

I have a specific way that my windows are set up to browse the web. usually, they get messed up when i update, but i can sort them by opening and closing them in a specif… (read more)

I have a specific way that my windows are set up to browse the web. usually, they get messed up when i update, but i can sort them by opening and closing them in a specific way until they're back in the order i need them to be in. when i installed the latest version of firefox, i tried this trick. however, it appears that the only thing that happened was that the number of available tabs in the window navigation menu decreased. i have 8 widows open right now, but what I see for navigation is three (see attached screenshot).

Asked by noushousakaretsu 1 year ago

Last reply by noushousakaretsu 1 year ago

  • Archived

two step verification installation for mac adn iphone

I have read the instructions, but I don't know what is an applicator app, or how to scan the bar code, or how to get a verification code. I'm a senior citizen and nothing… (read more)

I have read the instructions, but I don't know what is an applicator app, or how to scan the bar code, or how to get a verification code. I'm a senior citizen and nothing makes sense. Never had any trouble setting up 2 step verification on other accounts. help!

Asked by frye2276 1 year ago

Last reply by cor-el 1 year ago