Showing questions tagged:

not all windows appear in the drop down "window" menu, and a different number when each window is on top

not all windows appear in the drop down "window" menu, and a different number when each window is on top. Weird. Using Mac OSX. Nothing is "full screen." Seems to be… (read more)

not all windows appear in the drop down "window" menu, and a different number when each window is on top. Weird.

Using Mac OSX. Nothing is "full screen." Seems to be nothing to do with if a window is minimized or not.

I have restarted. Recently updated, and lost profile, but recovered it, but lost all my open windows & tabs, so now I have only 5 windows open. Seems to be nothing to do with if a window is minimized (OSX) or not. Needs a better mechanism to save open windows & tabs along with profile data.

Archived 4 310

Saved Passwords and bookmarks

where are my saved passwords and bookmarks? I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there anym… (read more)

where are my saved passwords and bookmarks?

I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there anymore.

Any idea on how to get these back?

Archived 2 220

Can't update Firefox to current version

I currently have Version 115.37.0esr (64-bit). When I click Check For Updates, it says I'm updated to the current version, but apparently the current version is 152.0.6. … (read more)

I currently have Version 115.37.0esr (64-bit). When I click Check For Updates, it says I'm updated to the current version, but apparently the current version is 152.0.6. Why can't I get this version?

Open 1 20

How download upgraded Firefox browser?

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. L… (read more)

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. Lockridge, Professor Emeritus, NYU

Archived 2 110

2FA token generated for Firefox Account has the wrong name (email)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" … (read more)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" (email) on the token generated by my 2FA App was the primary email of my Firefox Account.

Then I clicked on "Change", and followed through the same steps as when 2FA was "Added". Now, the "name" on the generated token was neither the primary or the secondary email of my Firefox Account ! The name on the token was the email I used as the primary email of my Firefox account back in 2020 ! Despite the wrong name (email), the 2FA code worked fine for signing in. How and why does this happen? What is the intended purpose of the "Change" option?

I fixed the name on the token by Disabling then Adding 2FA again.

A Curiosity?: When I try to sign into Firefox account, 2 emails are offered by Firefox - the current primary email for the account, and the previous primary email for the account. The second email IS in Logins, but not for accounts.firefox.com. The 2nd email is rejected if it is tried to be used. Where is Firefox getting the previous account email from?

Archived 1 381

How do i change my primary address to a new valid address?

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can'… (read more)

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

Archived 5 272

JavaScript

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla brow… (read more)

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla browser by adding JavaScript to the browser. Why is this required and is there any means to access Adobe using Firefox without complicating the browser by adding JavaScript?

Archived 2 476

Password manager will not save passwords automatically or when entered manually

115.40.0esr on Mac OS High Sierra v. 10.13.6 When attempting to enter log in information automatically, the expected notification appears and is confirmed, but the "Login… (read more)

115.40.0esr on Mac OS High Sierra v. 10.13.6

When attempting to enter log in information automatically, the expected notification appears and is confirmed, but the "Logins & Passwords" repository remains empty.

When attempting to enter log in info manually, from the "Logins & Passwords"page, the error message "an error occurred while trying to save this password" pops up after filling the fields under "Create New Login" and hitting the "Save" button.

I know I'm working on borrowed time with this setup, but I'd like to squeeze as much life as I can out of this old Mac, and having a functioning password manager is high priority.

Open 5 153

When I restart my computer, and open up Firefox, all my tabs are deleted. Help

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen… (read more)

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen Firefox, all my tabs are deleted. How can I prevent this and/or restore my tabs?

Open 3

Firfox 115.32 (ESR)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026? Did or does Firefox 115.32 afford my apple macOS 10.13 enough security until … (read more)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026?

Did or does Firefox 115.32 afford my apple macOS 10.13 enough security until I purchase a new computed.. How much more time do I have.

Solved Archived 4 476

can't load Amtrak Guest Rewards page

I won't show my account information but when I try to access Amtrak's Guest Rewards site it goes into a loop. First it asks for username & password and accepts that w… (read more)

I won't show my account information but when I try to access Amtrak's Guest Rewards site it goes into a loop. First it asks for username & password and accepts that with no problem. Then it asks for the code it sends to my cell phone and accepts that. And then it just keeps reloading various pages until I kill it. This is the error message shown in the log, it's repeated over and over:

NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIFaviconService.replaceFaviconDataFromDataURL]

   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:220
   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:647
   setIconFromLink resource:///actors/LinkHandlerParent.sys.mjs:139
   receiveMessage resource:///actors/LinkHandlerParent.sys.mjs:60

LinkHandlerParent.sys.mjs:148:17

I'm running under Mac OS 10.13.6 The site loads fine when I use Safari (version 13.1.2)

Thanks

Archived 9 140

logging in

when I login to my reagan.com email. I get a cloudfare error 403. Cloudflare Ray ID: 96dc1fadf9a2f5da • Your IP: • Performance & security by Cloudflare … (read more)

when I login to my reagan.com email. I get a cloudfare error 403.

Cloudflare Ray ID: 96dc1fadf9a2f5da • Your IP: • Performance & security by Cloudflare
Archived 1 180

VPN incompatible with my Mac OS, need refund

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac. How do I submit f… (read more)

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

Open 1 70