Firefox Support Forum

Since upgrading my iMac to Big Sur, I get an extra Firefox icon in my dock. Now, here's the strange part: it has a small screen on the icon at about 2:00. Even stranger: it connects to the website my wife has on her macbook. It gets stranger: the Firefox icon with the screen appears even if my Firefox app is off. And finally: the icon connects to her Safari app, not her firefox app. That is, when I click on the icon with the screen it shows me her Safari website.

I am at a loss.

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you

DISCLAIMER: THIS HAS BEEN SOLVED! Dear Firefox Team, I have installed Firefox-ESR on my HP Chromebook 11, using linux. I saw it going slow so I searched up stuff. I went to "whatsmybrowser.org", saying Firefox 78. I saw that on an article there is 91 and 95. It is 11/3/21, and no update is showing up which a help article said "On 11/2/21, users can update to Firefox-ESR version 91." I couldn't update, so I am now asking for help. Its also going VERY SLOW which I can barely run scratch, google, and even the homepage. Please give me answers so I can fix the problem. Thanks, cogithedog.

for some reason my comcast email app quit loading two days ago on firefox. It had been loading well and still loads on safari and my android cell phone. any suggestions?

I couldn't get the crash data at all. But I managed to get this from the Terminal;

[Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file ./dom/media/MediaDecoderStateMachine.cpp, line 3470 Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. CPU time limit exceeded </p>

Hi,

My configuration is Firefox 78.14.0esr (64-bit), running on Slax, a Linux live distro based on Debian 10.

The URL I'm having trouble with is https://oldtime.radio. I click on a channel on the main page and the audio appears to stream. The tab in Firefox shows the speaker icon in the corner, but I get no sound. I've tried launching Firefox from the command line in safe mode with a new (blank) profile with the same behavior. No error messages in Firefox or the console. YouTube plays okay, as do various news sites. When an audio file is "playing" on the old time radio site, a link appears to download the corresponding mp3 file. If I click that link, the mp3 file autoplays correctly. Just streaming doesn't seem to play. I tried the site in Chromium and it works correctly.

I'm not sure how to further troubleshoot. I suspect there might be something like a codec that Firefox isn't finding that is included with Chromium but I don't know how to identify or trace what the stream is from the site.

Thanks,

Pat

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

I just updated my very old Firefox browser and I set up my new account and thought that would capture my old bookmarks, but they aren't there. How can I my bookmarks back?

I'd like to add search engines to my list, without having to find addons or extensions. This used to be possible in older version of firefox by editing one of the .json/.xml files but now doesn't seem to be the case.

If this isn't possible, is there a way to modify the firefox source to allow this? I hate to say it, but it's this sort of feature removal/deprecation that is slowly turning me away from firefox. It'd be really nice to have it back.

https://wikileaks.org/podesta-emails/emailid/56753 so on my new machine firefox blocks wikileaks.. WHy?

Firefox open tweeter's tabs only in private window, can i so something to fix this and be able to open it even in standard window please ?

im on mac os X 10,9,5 with firefox 78,15,0esr

Hello.

Up till recently it was possible to have the FF scrollbar width controlled by either a GTK theme, or by various extensions that existed. Recently this is no longer possible on both Firefox and Thunderbird and we are forced to accept a pencil thin scrollbar that someone has decided is 'the thing'.

As someone who suffers from visual impairment I have found this move to be a major pain as it is now almost impossible to get 100% scrolling accuracy as I have been accustomed to since forever. I don't need super large fonts or monochrome this and that, just simply what works when one cannot see properly any more.

I can only assume that you feel that anyone who is not perfectly sighted is beneath your concern and have decided to exclude us from use of your products. This is a shame and I do suggest that you could do yourselves some good by stepping back from this highly exclusive attitude.

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Hi,

I have "Default Bookmark Folder Extension" enabled in the Add-ons Manager of Firefox (78.15.oesr). It now defaults to Other Bookmarks folder Instead of prompting me for various previously created folders. I have not knowingly changed any bookmark related settings. I was able to bookmark whichever folder that I prefer just two days ago.

Default Bookmark Folder Extension - Allows you to choose the default bookmark location folder and quickly bookmark pages via a dedicated icon.

Any idea how to solve this issue? Thanks.

By fixing the very first option you come across as soon as you go into General Under "Startup" The setting called "Restore previous Session"

Usually, a checkbox, is a boolean ON OFF.

Once more, this leaks data. For instance, logging into my webmail rebooting the machine, next time i launch firefox it spawns the same session again. This contradicts with the very first option under "General" -> Startup

If this was a public machine, some one would now have access to my email.

It seems that this is OS specific. But really, i don't care. My complaint stays the same. The option is broken, and firefox leaks data therefor. I no longer trust Firefox. This sort of stuff is not done deliberately.

Once more. perhaps bit logic is too complicated for you UI designers and a quantum gyro is more to your liking? Cause this is NOT normal.

Cant Play AmazonPrime videos on my mac desktop (its an admittedly old desktop, cant afford a new one just yet. using Firefox 78.15.0esr (64-bit).

Today, when i tried to watch a videos on Amazon Prime, im getting messages that say "WidevineCdm plugin has crashed" when i try to play.

Is it due to discontinued Flash? Are there any solutions??

thanks in advance!

Hi- I'm about to install AdBlocker and there is a permission request to “Access your data for all websites”. Does that mean personal info for credit cards, loans, etc.?

Like the title says, all of my logins and passwords are suddenly gone. I found a logins.json.corrupt in the profile folder, and tried renaming it to logins.json, but it didn't remember anything. Is there any way to get these passwords back? Or find out what the cause of this was? I lost some really valuable logins that I stupidly did not backup.

The DOWNLOAD POPUP always has a lag before it lets you click OK WHEN NO DEFAULT download settings for that file type are set. VERY STRANGE could make a rationale for that with .exe which CANNOT HAVE DEFAULT SAVE SETTINGS APPARENTLY? BUT ALL FILES?? That is insanity POPUP APPLICATION LAG TO CLICK OKAY WHAT IN FREAKING LUDICROUS MADNESS is that load of garbage AHA!! SOLUTION and customization options to fix that would be VERY NICE APPRECIATED FOR SURE. Thank