Showing questions tagged:

Lost all data

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, et… (read more)

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Archived 1 226

Error message when signing in to Outlook email account

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and … (read more)

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and going to other sites does not correct this. I can go to any other page and do not get this. I do have in my saved password file the long Firefox Reset Key. Using it though my loose all my book marks. What steps do I need to do to eliminate this problem? I can sign into my Outlook email account instantly with Microsoft Edge and Google Chrome. Now after waiting for a while, the email page opened. Could this be the volume of CPU processes that are ongoing. I will check on Task Manager to see. At times when first booting CPU goes to 100%. Now it is at 24%. James

Archived 1 100

sync between my devices

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.1 wit… (read more)

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.1 with firefox 131 The old mac os :10.11 and firefox 78 I don't understand and can't sort it out.

Archived 1 99

Firefox for macOS opens right-click menu when pressing control+return

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting… (read more)

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting to autocomplete a URL ending in .com, a feature I use quite frequently). It is only in Firefox that this happens, no other browser or program is doing this. I have uninstalled Firefox using AppCleaner, downloaded a new copy of Firefox 131.0 and reinstalled without any change in this behavior. Any ideas on what I can do to stop this so Control+Return only autocompletes a URL again?

Solved Archived 1 340

confusing 2nd factor security set-up

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i … (read more)

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i made up a string of letters-numbers but nothing happened, tried only my favorite numbers - zip. then couple favorite words - zip. so started to close computer and noticed a lot of emails from Mozilla each with typical 6-digit confirmation code number - so i am not supposed to invent my own private code? all of the numbers emailed to me have long since expired. Please don't kill my accounts! I use a lot of Moz apps - but must use hateful Outfock b/c university no longer supports T'bird.

Archived 1 80

can't sync multiple profiles?

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across t… (read more)

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across those PCs.

It's no problem to setup sync for the work profile but while setting up sync for the home profile it seems firefox doesn't grok that the home profile already exists and treats it like a new mozilla account.

In debugging this issue (and the "Primary account email required for sign-in" issue, which prevented me from signing in at all) i've come across numerous articles that imply this basic home<->home work<->work sync across 2 devices does not work with firefox. Is this the case? this is a basic (IMO mandatory) requirement for a browser in 2024 and even the difficulty of setting this up is super jarring coming from Chrome.

Archived 3 177

Fillable PDF not viewing

when opening o365 and open a PDF attachment that was fillable, I cannot view the filled in texts, unless i download the file and view with my default PDF viewer., even do… (read more)

when opening o365 and open a PDF attachment that was fillable, I cannot view the filled in texts, unless i download the file and view with my default PDF viewer., even doing preview i cannot see the filled in portions of the document. I can view on Chrome and Edge and outlook app on my PC. I have attached a jpeg for your viewing, if you look at top part it shows what i get in Firefox, the bottom is with any other browser or office app. I am using windows 10 and the latest browser Firefox.

Thanks for your input.

Archived 2 227

After update opened tabs doesn't restore

(sorry for my bad English) I delete and again install Firefox, and after this if I open tabs (Youtube, etc) and close browser, tabs doesn't restore and showing default 1 … (read more)

(sorry for my bad English) I delete and again install Firefox, and after this if I open tabs (Youtube, etc) and close browser, tabs doesn't restore and showing default 1 search tab Firefox. Setting to restore tabs enabled, but not working, lile a method with about:setting. I will be grateful for help.

Archived 3 265

Change the Keyboard Shortcut for Bookmarks Library back to Ctrl-Shift-B

Hi there, Is there a way to change the keyboard shortcut for the Bookmarks Library back to Ctrl-Shift-B? I tried the old solution offered here (config.js / config-prefs.j… (read more)

Hi there,

Is there a way to change the keyboard shortcut for the Bookmarks Library back to Ctrl-Shift-B?

I tried the old solution offered here (config.js / config-prefs.js), but it no longer seems to work in FF 131: https://support.mozilla.org/en-US/questions/1318541

Any help is greatly appreciated!

Thanks.

Archived 1 206

Cannot delete Screenshots from PC

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. How… (read more)

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. However, I cannot move, delete, or even rename any of the 18 photos shown in the photo below. They are all from Twitter/X, but this error does not apply to every screenshot from Twitter - I was able to move or delete most of them. However, it is ONLY happening with photos from Twitter. They are not Read Only so I don't know what the issue is. I'm not having this issue with Windows Snip tool, only Firefox Screenshots.

Archived 4 225

Firefox completely wiped my bookmarks and saved passwords

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anyth… (read more)

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

Archived 4 393

weather.com issue

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing … (read more)

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing it now (with a specific location), the screen indicates: Application error: a client-side exception has occurred while loading weather.com (see the browser console for more information).

The following is from the browser console: [Experiment] Fetch all: retry=false [Experiment] Fetch variants for user: Object { library: "experiment-js-client/1.16.2", language: "en-US", platform: "Web", os: "Firefox 131", device_model: "Windows", device_category: "desktop", referring_url: "", browser: "Firefox", landing_url: "https://weather.com/weather/tenday/l/Ann+Arbor+MI?canonicalCityId=3c1740550b2f113b86f9cd665770bcf3e3e1a34bf7ac0189a6e3d215540792e7", first_seen: "1770396676.778", … } Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.lab.amplitude.com/sdk/v2/vardata?v=0. (Reason: CORS request did not succeed). Status code: (null).

What the bleep is going on and how can this be resolved? Note that the site works just fine when using a Chrome-like browser.

Open 2 304

PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view canno… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Solved Archived 1 130

Firefox doesn't connect to the internet at all, other programs do

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, e… (read more)

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, even the update checker in settings. It opens local files without issue. It started 7+ days ago, i have tried doing everything on the "firefox doesn't load internet pages in, other browsers do" but it didn't change anything.

Archived 1 225

how do i find the gecko id i need to use to be able to install an unsigned extension to my ff dev edition with xpinstall.signatures.required set to false?

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when ins… (read more)

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when installing the zipped extension i get error "this addon could not be installed because it appears to be corrupt". does anyone know how to find the gecko id i need to use? the place i got the files from is https://github.com/DavidBuchanan314/Turbo-Recadmiumator , and here is the link to the zip im trying to sign: https://mega.nz/file/EAEX2YQY#HSheD7exHjy1WfEc7dxcmnZ99H7-Gr9fbHePT6cabgc . thanks for any & all help!

Archived 2 179

Google Account Sign In Issue

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache.… (read more)

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

Solved Archived 3 342