Showing questions for topic:

I HAVE VISUAL PROBLEMS AND I CAN'T USE YOUR NEW LAYOUT. I WANT OLD SCREEN BACK OR I WILL SUE YOU!

I HAD MY SCREEN SET UP SO THAT I COULD COPE WITH MY VISUAL DISABILITY AND NOW I CAN'T USE IT. YOU HAVE SCREWED IT ALL UP AND I HAVE SPENT HOURS USING AI TRYING TO PUT IT… (read more)

I HAD MY SCREEN SET UP SO THAT I COULD COPE WITH MY VISUAL DISABILITY AND NOW I CAN'T USE IT. YOU HAVE SCREWED IT ALL UP AND I HAVE SPENT HOURS USING AI TRYING TO PUT IT BACK. I HAD DECLINED THE UPDATE, BUT YOU DID IT ANYWAY WITH NO CONSIDERATION THAT SOME PEOPLE NEEDED IT THE WAY IT WAS!!!!!!! I WILL SUE YOU UNDER ADA IF YOU DON'T GIVE ME MY SCREEN BACK THE WAY I HAD IT. Details: I can't have left column bar; I need all my tools on the top bar like they used to be. You made the address bar so huge, I can't move things back on the top bar. You are using tiny symbols on the left bar that I can't even see to tell what they are; I need it in words, not tiny symbols. You took away the choices under the Google Search box so you can't choose to use AI or not. There's probably more, but that's all can think of at the moment. I'm so upset that my blood pressure is skyrocketing and I'll probably have a stroke. This is the second time since I've been a user that you have forced major changes on the users, whether they wanted them or not. I eventually got a usable screen after the prior changes, but it took me time I can't spare, and it was never perfect. Now what you're doing is even worse. Give us a way to go back to the old version so it doesn't destroy our lives like this is doing to mine. I will sue and move to a different browser if I have to.

Open

Can I make the Scroll Bars larger they are too narrow to grab

On the sides and bottom of most content screens in FireFox there are Scroll bars to help navigate the content. In recent updates those bars have been made so narrow that… (read more)

On the sides and bottom of most content screens in FireFox there are Scroll bars to help navigate the content. In recent updates those bars have been made so narrow that it requires extreme dexterity to keep the mouse on them while scrolling and are impossible for someone with a tremor issue.

Is it possible to return them to a normal width? Maybe this should be an Accessibility Option.

Open

How can I unmask my Log in User ID and Password? Both ID and Password field are white and also the text.

Display Problem: Each time I sign-in the - User ID field and Password field are white boxes, and the text I type is also white (invisible) on a white background, them fi… (read more)

Display Problem: Each time I sign-in the - User ID field and Password field are white boxes, and the text I type is also white (invisible) on a white background, them fie;d are working but the text color is wrong . Please help me unmasking this problem to become visible (normally) again. Thank you.

Open

high contrast does not have color for radio buttons and makes them invisible

High contrast setting only support 2 colors(unvisited links and visited links) as a consequence it does not support radio buttons(switches that move to left and right to … (read more)

High contrast setting only support 2 colors(unvisited links and visited links) as a consequence it does not support radio buttons(switches that move to left and right to turn on features). the buttons are invisible and waste hours of the users time.

Open 20

Video accessibility for deaf people.

Since Firefox does not support video calls, deaf people cannot chat with their friends in sign language on Facebook Messenger. This feature should be brought back. … (read more)

Since Firefox does not support video calls, deaf people cannot chat with their friends in sign language on Facebook Messenger. This feature should be brought back.

Open 20

Navigation key-board shortcuts wont work most of the times

I assigned Ctrl + Left arrow & Ctrl + Right arrow for back and front options. Most of the times, the back shortcut (Ctrl+left arrow) works but the moment I try front… (read more)

I assigned Ctrl + Left arrow & Ctrl + Right arrow for back and front options. Most of the times, the back shortcut (Ctrl+left arrow) works but the moment I try front (Ctrl+right arrow) it doesn't work and also, after that if i hit back (Ctrl+left arrow) it won't work.

Am i missing on something or what? Please let me know if you have any fix to this.

Thank you.

Open

Copy-paste not working in Yahoo Mail

Firefox is my default browser and I use Yahoo Mail. In the past, while writing an email, I would copy text from MS Word file (ctrl+C) and paste it (ctrl+V) in Yahoo Mai… (read more)

Firefox is my default browser and I use Yahoo Mail. In the past, while writing an email, I would copy text from MS Word file (ctrl+C) and paste it (ctrl+V) in Yahoo Mail. These commands do not work anymore. Need a solution.

Archived 1 312

Discontinue Mozilla VPN

I no longer want or need Mozilla VPN. When I go to my account and try to manage it, I get a broken link. I have captured the images and will attach them. Please help. Ver… (read more)

I no longer want or need Mozilla VPN. When I go to my account and try to manage it, I get a broken link. I have captured the images and will attach them. Please help. Very frustrating.

[redacted email from public]

Open 1

Request for a Discounted Mozilla VPN Plan Due to Financial Hardship

Dear Mozilla VPN Team, I hope you're doing well. I'm writing to ask whether Mozilla could offer a discounted subscription or a customized plan to accommodate my financial… (read more)

Dear Mozilla VPN Team, I hope you're doing well.

I'm writing to ask whether Mozilla could offer a discounted subscription or a customized plan to accommodate my financial circumstances.

I'm an English language teacher based in the Middle East, where severe internet restrictions and filtering make a reliable VPN essential to my work. Of all the services I've tried, Mozilla VPN is the only one that has consistently provided the reliable connection I need to teach my students without frequent disconnections.

My work involves interactive online classes, streaming educational materials, and sharing learning resources, so I estimate that I need approximately 150 GB of bandwidth per month.

Unfortunately, my monthly income is only around $100, and $3 per month is the absolute maximum I can currently afford for a VPN subscription without compromising my basic living expenses.

I genuinely value Mozilla's commitment to privacy and an open internet. I'm willing to upgrade to a regular subscription and pay the standard price as soon as my financial situation improves. For now, however, reliable VPN access is essential to my ability to teach, earn a living, and improve my circumstances.

I'd be extremely grateful if you could consider my situation and let me know whether any hardship discounts, educational pricing, financial assistance programs, or alternative subscription options might be available.

Thank you for your time and consideration, and for your continued work toward making the internet more accessible and private.

Warm regards, Amir

Open 1

Find on page functionality stopped working

I cannot open the find on page toolbar. No matter if I use the ctr+f shortcut or click "find on page" in the menu, the toolbar with the text field doesn't come up. I chec… (read more)

I cannot open the find on page toolbar. No matter if I use the ctr+f shortcut or click "find on page" in the menu, the toolbar with the text field doesn't come up. I checked and the shortcut works fine in other apps. I tried restarting firefox in the troubleshoot mode - the problem persists. I'm on the latest version of Firefox (138.0.1) and running Windows 11.

Archived 1 251

Increasing contrast of containter icons

I just updated to v.157.0 (Win 11) and added the proton extension to return the theme to grey. However, no changes I have made will return the container tab menu colors t… (read more)

I just updated to v.157.0 (Win 11) and added the proton extension to return the theme to grey. However, no changes I have made will return the container tab menu colors to be vivid as they were prior to this update. Because of the number of containers I have, I am using all of the icons more than once and the colors are now very dark. I don't need to change the colors of any aspect beyond the containers' menu, however, I did attempt choosing custom colors under accessibility with no results to the container hues. The colors of the tabs themselves continue to be bright. It's choosing from the drop down menu and in the 'manage containers' screen that I am trying to adjust.

Open 1

YOUTUBE CLOSE CAPTION NOT SHOWING PROPER COLORING

I DON'T KNOW WHAT HAPPENED, BUT I THINK SINCE 151 THE CC ON YOUTUBE NO LONGER RENDERS CORRECTLY. THE FONT WILL NOT SHOW UP WHITE NO MATTER HOW YOU TOGGLE AND ADJUST THE … (read more)

I DON'T KNOW WHAT HAPPENED, BUT I THINK SINCE 151 THE CC ON YOUTUBE NO LONGER RENDERS CORRECTLY. THE FONT WILL NOT SHOW UP WHITE NO MATTER HOW YOU TOGGLE AND ADJUST THE SETTINGS ON YOUTUBE. THE STOCK SETTINGS WILL SHOW GREY FONTS MAKING IT VERY HARD FOR CC USERS TO READ.

CHROME DOESN'T HAVE THIS PROBLEM AND THE FONTS SHOW PROPERLY WHITE.

Open 1 20

scrolling bar

I have arthrytis in my hand, and trying to keep that narrow moving in and out bar on the right of the page or drop down like the tab menu, is agonizing. WHY NOT MAKE IT W… (read more)

I have arthrytis in my hand, and trying to keep that narrow moving in and out bar on the right of the page or drop down like the tab menu, is agonizing. WHY NOT MAKE IT WIDER????

Archived 1 160

scrolling bar

‘accessibilty impaired for tab scrolling. SO HARF TO FIND AND KEEP CURSOR ON THE TEENEY TINY BAR. LOTS OF PAIN IN MY ARM AND HAND. no ability to join discussion. circul… (read more)

‘accessibilty impaired for tab scrolling. SO HARF TO FIND AND KEEP CURSOR ON THE TEENEY TINY BAR. LOTS OF PAIN IN MY ARM AND HAND. no ability to join discussion. circular links. I HATE IT. AM GOING BACK TO CHROME. TAB THING WAS ONLY REASON I CAME BACK TO FIREFOX

Archived 1 251