Firefox Community Forum

Firefox will not load any websites, it’s like there is some kind of connection issue. My network is fine, other browsers work fine, but Firefox seems to be ‘stuck’. I tried some of the recommendations like the ipv6 config, and DNS prefetching. No viruses came up on scans. I am using version 137.0.2 On MacOS 10.15.7. I also think the problem might be that it seems to be constantly checking for updates and there is no way to stop it. I deselected the ‘automatically install updates’ option, but it’s still spinning as it checks for updates and there appears to be no way to stop it.

Dear,

On the following site "https://www.vrt.be/vrtnws/" I always get the following message, of which Screencapture has been added. This happens on three different computers. Everything is normal in Edge or Chrome.

Kind regards, Joseph De Ridder

Bonjour, depuis 2-3 semaines je ne peux plus me connecter sur certains sites (exemple: AIRBNB) avec Firefox: J'y arrive avec un autre navigateur comme chrome. J'ai désinstallé - réinstallé Firefox mais le problème persiste. Avez-vous une solution? Merci, Nathalie

System: mac mini m4 15.4.1 Firefox 137.0.2 Canon Drucker Formular 3 Jahre Garantie In diesem Webformular kann das Kaufdatum nicht eingegeben werden!? Unter Safari funktioniert es! Mit frohem Gruss aus Ramstein

When trying to log onto YouTube on my Windows 11 laptop through Firefox or Edge, I input my name & password then Google says, "Couldn't sign you in. Google couldn't verify this account belongs to you." I was on fine yesterday. I can get on with some other gmail accounts that I have, but my main gmail account only works on Chrome now.

Suddenly today--this has never happened before--Firefox won't allow me to log in to Facebook. It just circles, again and again, through the login process. I can log in to Facebook on Chrome and on my phone, so I know that it's not a Facebook issue. I enter my login and password, no problem. Then it sends me a code, and I enter it, and then I get a messages saying I have to "log in first" - again and again, in circular fashion. NO problems on other browsers.

OK, strange thing I cannot understand. an IDENTICLE URL ( cut and pasted from document ) Chrome gives one result and Firefox gives an abbreviated version of the same result. This is most noticable on Ebay when showing 'new today' items where Chrome shows Items that Firefox does not. And , No, its not a refresh or cache issue. Any ideas, thanks.

The company I work with uses Microsoft Authentication for dual-factor authenication. A change last month by Microsoft caused a problem with both Firefox and Chrome, but not Edge. After entering the login and password and completing the dual-factor authentication process, it cycles back to the login screen again. I must redo the login and password and complete the dual-factor authentication process a second time to finally login. Again, this started about a month ago and is a problem with both Firefox and Chrome, but not Edge. I hope Microsoft has not done something to make it harder using Firefox. Our technical staff has been usable to resolve this issue. Thank you in advance for any help you may provide.

Hi Everyone,

I'm using the latest version of firefox 137.02 (64bit) I think it updated when the other day "checked for updates"

I was calling up someone on facebook messenger (app) only last Sunday and everyone was fine today the same deal I get this message as attached.

All the camera privacy options are on to "allow" and still it won't fire up.

When I open up Google Chrome it works fine.

Any Ideas on this please?

I reported a problem here about having an inability to login to Freecycle but had no trouble when using Chrome. I now have a problem with Waitrose.com. I tried to enter the weekend competition but after entering all the data there appeared a message saying something had gone wrong and to try agian later. This I did but the same thing happened. Fortified by my experience using Chrome I tried using it to enter and did so without any problem. I tried turning off enhanced tracking but this had no effect

Hi,

I have added the google maps and google.com as exceptions in the security tabs. Works in Chrome. Re started , cleared cache etc. On mac opened location to share so all green lights just can't add directions to google calendar in Firefox only...used to work.

Thanks

I have been using Firefox desktop for over 15 years. However, I frequently encounter websites which do not run well on Firefox. Recent examples I remember are Virgin Atlantic, and Holiday Autos. My bank website is another relevant example. I have to switch to Chrome, which does not have this problem. Considering that Firefox releases updates rather frequently I'm surprised this has not been addressed.

Tabs of Gmail not working in Firefox Browser even after clearing history, cookies and the issue persist after logging out and re logging in. The issue doesn't happen in other browsers.

Hello everyone. Google keeps telling me there is unusual traffic coming from my computer and requires captcha all the time. It only happens with Firefox and only when I launch a search from a blank tab, not from bookmarks. Environment : Firefox (last version) Windows 11 Family (updated), antivirus Bitdefender (support team does not detect any problem).

Please can anyone help me fix that ?

Thks a lot. Edms

~4/14/25 with very 137.0.1 & .2 Duolingo is unable to complete loading after sign-in. DUO owl just keeps marching - states Loading. Continues same for hour w/ o any progress. Clearing cache, reloading page or browser with same result. Sign-In then Owl marching saying loading. Works fine with Chrome. Worked fine w FF very prior to 137.0.1 64bit. Reported to Duolingo.

I use Firefox as my standard browser

As a subscriber to a certain Swiss daily newspaper, I have access to their digital version. For some time now, I have not been able to log in to their site. The log in page is greyed out (see first attachment).

The support agent indicated that the problem lies with the browser, and suggested that I declared their site (https://id.tamedia.ch) as an exception in the Firefox settings "Privacy and Security". The problem still remained however.

That the problem is due to the browser would seem to be confirmed by the fact that there is no problem if I use "Edge" (see second attachment).

I would prefer to remain with Firefox for all internet access. Any suggestions? Many thanks.

I have a Mac Air and it is up to date. and I use Firefox browser which is up to date, but I suddenly cannot access a website to which I have a subscription which is paid up through November. The website is 'Mypilatestime' and now when I try to access it, it states 'forbidden' and is blank. I can access it on Google Chrome but Firefox is my preferred browser. Why can't I access it as usual? Please send a fix ASAP!!

Dawn

dawnmccordic@gmail.com

Hi,

The dashboard on my landing page isn’t displaying correctly. Here's the link to a sample dashboard for reference: https://kohnur.com/jessicanguyen.

When you open the page in some browsers (like Google Chrome), everything appears correctly and completely. However, in Firefox, the dashboard doesn't the whole dashboard. I’ve attached a couple of screenshots to show the difference in how it's rendering.

Could you please help me understand what might be causing this and how to fix it?

Appreciate your help!

Best, Andy

I have an Office 365 account through work and I'm using Copilot frequently. In Firefox I have a pinned tab for Copilot.

In recent weeks I've run into issues where the Copilot page stays essentially blank, i.e. the message field to enter text does no longer appear. The Office Toolbar still appears and when I switch to other Office365 sites like OneDrive and Home they work just fine. The problem only exists with the Copilot page. Refreshing the page does not solve the problem.

I found a temporary work-around by clocking on the lock-button in the address bar and selecting "Clear cookies and site data...". After doing this and refreshing the page it works fine again, but only for a while (like maybe the rest of the day). I don't know exactly what makes it break, but it seems like I have to apply the work-around on a daily basis almost.

Additional Info: I've been using this setup for at least a year and the problem only appeared in the last few weeks. If I open Copilot in either Chrome or Edge I don't have this problem (but I also don't want to use Chrome or Edge).

I recently found that I could not log into the Freecycle website using FireFox but I could log in using Chrome. The difference between the two was a revision to the login page which appeared on Chrome but not on FireFox. I contacted Freecycle and they advised clearing the cache, restarting FireFox and trying again. It was still not possible to login so I tried clearing everything I could find but nothing worked. I tried disabling my protection software, Webroot and Malwarebytes, but again no success. Whatever I did I still got the old login page. However I started the Firefox private browser and it was then possible to log in to Freecycle. Can you please explain what is going on? John Rieley