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Lack of customer support and disdain for users of Firefox

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their a… (read more)

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their advertising revenues will dry up, and they will either go out of business, or start caring about their users. This is a horrible, unsustainable business model. business model.

Asked by ewdavie 3 weeks ago

Last reply by James 3 weeks ago

AI isn't necessery, it's a hindrance.

I switched to Firefox on all devices for its better performance and better privacy, and of course it not having a gross amount of AI shoved into it. I work very well with… (read more)

I switched to Firefox on all devices for its better performance and better privacy, and of course it not having a gross amount of AI shoved into it. I work very well with this browser without AI, adding more of it will simply ruin the experience completely. Many people use Firefox because they wish to avoid AI from the start, Firefox shines thanks to this and should openly express how it won't fall into the same trap. Don't let this become every other browser.

Asked by Nicky 1 month ago

Last reply by Paul 1 month ago

Don't add AI

Just wanted to add my voice and say that I'm seriously disappointed with the change in the company's stance regarding generative AI. I only started using firefox recently… (read more)

Just wanted to add my voice and say that I'm seriously disappointed with the change in the company's stance regarding generative AI. I only started using firefox recently, specifically because it doesn't shove AI slop down my throat, and of course that's already changing. The literal only consolation is that it sounds like I'll be able to turn it off in settings, but that isn't good enough. At this rate the enshittification of the entire internet is looking inevitable...

Asked by burtojax 1 month ago

Last reply by Paul 1 month ago

Unhappy With New "AI Future" for Firefox

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowaday… (read more)

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowadays, and I think Firefox's lack of AI makes it a very appealing browser for users. This is because new AI technology annoys many people. As other browsers continue to incorperate more and more AI, this will increase Firefox's appeal for users who are annoyed with AI.

Overall, I think Firefox will be a much better browser if it does not incorperate AI. It will mean a lot to me if these concerns are taken into account. Thank you for all that you have done.

Sincerely, Eli Buikema

Asked by Eli Buikema 1 month ago

Last reply by oranoo99 1 month ago

I am not too computer literate so I may need help with all of the new things that Mozilla/Firefox is wanting me to do.

I need step by step instructions in order to make the changes that Mozilla/Firefox wants me to do. I have also been having medical issues which is affecting me mentally. … (read more)

I need step by step instructions in order to make the changes that Mozilla/Firefox wants me to do. I have also been having medical issues which is affecting me mentally. Right now I am totally confused, and I don't know what to do.

Asked by Marian Jean 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Locked

在firefox中只要按下了alt键,就会出现菜单栏,不想要出现菜单栏怎么办,我的截图快捷键alt+A很方便不想调整那个

在firefox中只要按下了alt键,就会出现菜单栏,不想要出现菜单栏怎么办,我的截图快捷键alt+A很方便不想调整那个,也不知道哪里可以调整快捷键

Asked by 2556506985 2 months ago

Last reply by Denys 2 months ago

No More Ai

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a who… (read more)

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a whole, with it being one of the few non-chromium browser options, please dont join in the effort to force AI on everyone. At the very least it shouldnt take multiple options to disable AI in my browser. But at best I would love to see firefox development focused on performance rather than more AI bullshit that only CEO's want.

Asked by Lowri 1 month ago

Last reply by Paul 1 month ago

Rest0re

I am very dissap0inted with y0ur backup, it d0es n0t w0rk! I messed up the patit0n 0n my nvme b00t drive n my pc Had t0 reset all. N0 w0rries I think t0 myself I can L0gi… (read more)

I am very dissap0inted with y0ur backup, it d0es n0t w0rk! I messed up the patit0n 0n my nvme b00t drive n my pc Had t0 reset all. N0 w0rries I think t0 myself I can L0gin t0 reset I had tr0ublr remembering passw0rds. Firef0x 0nce passwrd reset despite using my c0rrect email etc saved n0thing. N0w I have t0 reset every L0gin f0r every site. I s0uld have stuck with chr0me. 0 0ut 0f 10. Y0u failed me the 0ne time I needed y0u! Als0 befre y0u try being smart this is my l0unge keyb0ard nt the 0ne used t0 l0gin which d0es have a w0rking 0 key

Asked by powerupcomputers 2 weeks ago

Last reply by Denys 2 weeks ago