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  • Archived

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and dat… (read more)

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Asked by Astonished_Firefox_User 10 months ago

  • Archived

Pop-up window ´Manage sharing your microphone with the site´ by MS Teams Links

We have noticed that opening a Microsoft Teams meetings link in Firefox does not open pop-up window asking the user to allow microphone access. Reopening the link in new … (read more)

We have noticed that opening a Microsoft Teams meetings link in Firefox does not open pop-up window asking the user to allow microphone access. Reopening the link in new tab without closing the Firefox causes the pop-up window to appear (sometimes it takes more then two tries). If one closes the Firefox and then reopens the link, the permission pop-up window will not be shown.

Is this a known issue? Can we expect this issue to be resolved in the near future?

Currently we use Firefox version 128.5.1esr (64-bit) and Windows 10 (22H2) on our computers.

Asked by NATHelpdesk 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Issues with full screen mode on MacOS

Firefox on MacOS in full screen mode makes the black offset between the screen edge and the Firefox window after logging in after MacOS is locked. It fixes itself when yo… (read more)

Firefox on MacOS in full screen mode makes the black offset between the screen edge and the Firefox window after logging in after MacOS is locked. It fixes itself when you exit the full screen and enter it again.

How to reproduce?

  • Open Firefox and enter the full screen mode
  • Close your MacBook and wait until it prompts you for your password or touch id
  • The Firefox window has black offset between screen edge and the Firefox window, that was not present before
  • Exit the full screen and get into it again, and the offset is gone

Asked by turejaku 11 months ago

Last reply by turejaku 6 months ago

  • Archived

Browser sceen greyed out

Hi, When I access my bank account on my main PC running Firefox when the screen opens up on the page to enter login details the screen greys out. If I use Google Chrome o… (read more)

Hi, When I access my bank account on my main PC running Firefox when the screen opens up on the page to enter login details the screen greys out. If I use Google Chrome on my main PC I can access the login. If I use my laptop using Firefox I can access the login. I have compared both Firefox settings on my main PC and Laptop and they appear to be the same. What can be done to allow access please. John

Asked by johnpaine 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox and GolfWRX.com

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of con… (read more)

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of content page, I see no details or graphics.

Asked by lees0400 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

Why does my mssenger not allo me to send messages...I can receive them but not send any! keeps saying message unable to send! Please amend. Thank you!u!

Unable to send any private messages...the site has difficulty loading and and will let me type statement but will not send It keeps posting unable to send message. Than… (read more)

Unable to send any private messages...the site has difficulty loading and and will let me type statement but will not send It keeps posting unable to send message. Thank you!


Asked by patsy vaccarella 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Unreliable performance for past weeks

Dear Sirs, For at least the last two weeks, I have experienced a lot of trouble working with Mozilla Firefox. Just reading my emails is an arduous task. It crashes, I … (read more)

Dear Sirs,

For at least the last two weeks, I have experienced a lot of trouble working with Mozilla Firefox. Just reading my emails is an arduous task.

It crashes, I lose internet connection, it does not "respond," etc., and Symantec Norton 360 cannot find out WHY! I have deleted Firefox and reinstalled it, and it is still unreliable.

Before I have to resort to using another browser, can YOU tell me what is going on. I have a Dell desktop, using Windows 10 Pro (obtained in 2018). Firefox is my default browser. I also have Google Chrome installed.

Please help!

Sincerely yours,

Victoria-Ann Bonanni [email address]

Asked by vnatick 11 months ago

Last reply by Paul 11 months ago

  • Solved
  • Archived

Firefox displays incorrect images and icons

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update… (read more)

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update. Ryzen 7 5700X RX 6750XT Monitor: Samsung Odyssey G60SD

I also tried disabling hardware acceleration and clearing cache, nothing worked.

Asked by Marcos Sanches 11 months ago

Answered by Marcos Sanches 11 months ago

  • Archived

adblocker

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling m… (read more)

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling me I am using an adblocker. But I will not go back to google as my browser.

Asked by jcunningham504 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

attempt to use credit card autofill on checkout

I was attempting to pay with autofill in a shopping card and get a pop up from firefox to login first. I appreciate being protected but when I use the password for my fir… (read more)

I was attempting to pay with autofill in a shopping card and get a pop up from firefox to login first. I appreciate being protected but when I use the password for my firefox account it did not work. Confused

Asked by ssaland 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Watching video issue

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the dea… (read more)

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Asked by shaned6 11 months ago

Last reply by James 11 months ago

  • Archived

Did Firefox go out of business?

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for W… (read more)

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for Windows 11 and they're going out of business.

Asked by Chazz Knight 11 months ago

Last reply by James 11 months ago