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  • Archived

Secure Connection Failed-I was a victim of Microsoft computer scam

Please help me! Last week, was the victim of a computer scam. I called the 888# pop-up on screen. Looked so real w/MS logo and MS defender logo. I stupidly gave my IP add… (read more)

Please help me! Last week, was the victim of a computer scam. I called the 888# pop-up on screen. Looked so real w/MS logo and MS defender logo. I stupidly gave my IP address, name, cellphone #, (which I reported to MS fraud division and the FBI). (I installed a VPN, after the fact.) I can't believe I was so taken in by this guy.

  I went to my bank in person and gave them my new email address.  I tried to log in to my online banking today. Message "Secure Connection Failed. You are not securely connection to this site.Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.) "
Now, I'm terrified that this scammer has access to my computer.
I'm afraid to access my online banking. He may even have access to my other online accounts, such as my cable, retail stores, etc. where I changed my email addresses and passwords.
Even if I can get "securely connected" how do I know I'm safe from these guys who have my IP address?
 What can I do?  Can someone please help me? Or make a suggestion as to where I can go to resolve this (if possible?
 Thank you so much.

Asked by seena_s22 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Certificate Based Authentication and SmartCard requirements

Hello, We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots. If we plug… (read more)

Hello,

We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots.

If we plug the token, open Firefox and access the website, it works just fine. The Certificate picker is shown and the OS ask for the PIV PIN to validate the access.

However, if we do the request when the token isn't plugged, Firefox does not ask for it, the website deny the authentication and the context is kept in cache. Requesting again the web site with the token added in between does not restart the certificate lookup and we are forced to close Firefox or move to a private window to make it works.

What is the proper way to avoid this issue? Is it a known bug? Is there a way to configure Firefox to always show the certificate picker even if no certificate are found and then reload the list of certificate based on connections events?

Thanks

Asked by ygini 3 years ago

Last reply by ygini 3 years ago

  • Archived

NOT SECURE

SIR, My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety . so kindly slove m… (read more)

SIR,

    My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety .
             so kindly slove my problem . i want to secure and safety my website. i wish you slove ,my problem .
                                                                               thank you.

Asked by MAFIDUR RAHMAN 2 years ago

Last reply by cor-el 2 years ago

  • Archived

GMaps incorrect location in Firefox, works correctly when running Chrome.

Read all the articles the search brought up about firefox location issues with GMaps. None of them actually fix the firefox location issue. Says I am 100+ miles from wh… (read more)

Read all the articles the search brought up about firefox location issues with GMaps. None of them actually fix the firefox location issue. Says I am 100+ miles from where I am. GMaps on Chrome has my exact position. Setting a default location in MS Maps does nothing for Firefox location.

Windows Maps thinks I am in some podunk town I have never heard of, 104 miles due North of my location. Google Maps on Chrome has my location at about 50 feet from my location. Google Maps on Firefox seems to think the wrong windows location is where I am.

I used the links provided in one article. WhatsmyIP thinks I am 1500 miles away in Wasilla Alaska. ??? I am in Tillamook Oregon till tomorrow, then we move to near Portland. I have No Proxy set, nor do I have a VPN turned on.

I tried turning off Windows 10 Location and that helped a webapp running on Firefox know where I am so I was able to run the speedtest for the campground that populates the campground review site. Tried google maps on firefox again, still thinks I am 100+ miles north of my location. This is Just Weird.

The Developers here need to allow us to set a location manually in Firefox as a work around.

-Bill

Asked by Bills 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Hacked device

i strongly believe that someone has gained access to my phones and email and other social accounts. My question is if I have been hacked and someone has done this, repeat… (read more)

i strongly believe that someone has gained access to my phones and email and other social accounts. My question is if I have been hacked and someone has done this, repeatedly, accross, various devices and computers, what course(s) of action am I able to pursue, especially if I am able to identify to the individual and/or individuals. Please advise. Am I able to go to rhe police?

Asked by lgarusto1010 2 years ago

Last reply by Paul 2 years ago

  • Archived

All saved passwords have been deleted after a computer crash

I had a computer crash - it happened when I was in the process of closing one Firefox window. After a reload, I find that all saved passwords after 2018 have been delete… (read more)

I had a computer crash - it happened when I was in the process of closing one Firefox window.

After a reload, I find that all saved passwords after 2018 have been deleted. Luckily I am one of these persons that ignores advice to regularly change a password and have managed to restore most of these from memory. However, that still leaves a gmail account and reddit that I cannot log into, nor have the passwords written down.

Nothing else has been affected. Bookmarks, recent history are all there. I was even able to do a Session Restore on the pages I had open. All that is missing is about four years of saved passwords. Even the predictive text that pops the user name into the prompt for a login has gone.

Is there any way that all the passwords that should be there can be restored? Are they sitting somewhere on the computer? I don't mind manually restoring them if need be but I would like to get into these accounts.

Asked by Lover_of_Goats 3 years ago

Last reply by Terry 3 years ago

  • Archived

I need an exception for the Synology https:192.168.178.48/5001 site

I have a new Synology DS420j that requires a secure connection to let me sign in. ATM I can only sign in by scrolling back through my e-mails, finding the relevant one fr… (read more)

I have a new Synology DS420j that requires a secure connection to let me sign in. ATM I can only sign in by scrolling back through my e-mails, finding the relevant one from my first sign-in with the new box and calling that one up.

However, the initial exception has since expired, and I cannot download/instal a new version of such a certificate.

Many thanks in advance!

Rgds,

L M Huesch a.k.a carioca Charlotte Bay 2428 Australia

Asked by carioca 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Downloads seem to be blocked randomly, "allow download" button does nothing and downloads are continually blocked on certain sites

Certain sites (the latest being https://azgaar.github.io/Fantasy-Map-Generator/, which i've downloaded successfully from before) cannot be downloaded from - firefox gives… (read more)

Certain sites (the latest being https://azgaar.github.io/Fantasy-Map-Generator/, which i've downloaded successfully from before) cannot be downloaded from - firefox gives the error of "[site] attempted to automatically download multiple files. The site could be broken or trying to store spam files on your device."

I know these downloads aren't spam or malicious, but when I hit the "Allow" button to give permission, there's no change. The downloads remain blocked and new downloads are blocked.

I've turned off my antivirus shields to see if that was causing it, but to no results.

I sincerely thank you for your time and know that you're quite busy, and look forward to hearing back about this issue.

- Jae

Asked by engitainment 3 years ago

Last reply by Terry 2 years ago

  • Archived

Firefox asks for master password on startup

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the mas… (read more)

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the master password, even though they are both pointing to the same homepage of google.com

I have tried disabling the password and re-enable, that does not work. If there is another setting I haven't found it yet.

Asked by Cameron 3 years ago

Last reply by Cameron 3 years ago