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Need to remove secondary email address without access to primary

Hi, Some time ago, I used my personal email address as a secondary email on another Firefox account, and I no longer have access to the primary email for that account. … (read more)

Hi,

Some time ago, I used my personal email address as a secondary email on another Firefox account, and I no longer have access to the primary email for that account.

I would now like to use my personal email as a primary email on a new account, but when I try to create the account, it says "This email was already confirmed by another user".

How can I get my personal email address "un-associated" from the old primary email-address when I can't even remember what that email address was, let alone access it?

I don't have any saved info that I care about so I would be happy to have all records "lost" in order to cancel any mozilla/firefox account, either primary or secondary, associated with my personal email address.

Thanks and regards, Dave Emrich.

Asked by d.emrich 2 months ago

Bluetooth headphones audio pauses without sync

Hey, I've noticed lack of sync in audio when pausing video. What I mean: Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - syst… (read more)

Hey, I've noticed lack of sync in audio when pausing video. What I mean:

Assumptions: - Using bluetooth headphones (tested only on airpods pro, 2 different pairs) - system MacOS 14.2.1 - Macbook Pro M1 Pro

1. Play any video with audio (vimeo, youtube, custom players) 2. Pause

Outcome: Right headphone audio stops first Left headphone audio stops after small delay

Expected outcome: Right & Left headphone audio stops at the same time

I'm quite sensitive to things like that.. maybe someone knows a fix for this or this is just Firefox bug?

Asked by firefox2738 2 months ago

Scrolling

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I… (read more)

As soon as I touch the mouse wheel to scroll up or down, it jumps to the bottom right cell of the page and won't go anywhere else. It's been doing it for a few days and I can't figure out what is wrong. It's this way in every sheet I have. Mouse works fine in every other program. I'm using Firefox, Win 10. There are several persons complaining about this.

Any ideas what is the problem?

Asked by Annie 2 months ago

Certain emails are blocked using AOL on Firefox but works using AOL on Edge

Hi, Have been a happy user of Firefox for many years and it is my preferred browser. However, around mid 2023, I suddenly lost emails from trusted sources I signed up for… (read more)

Hi, Have been a happy user of Firefox for many years and it is my preferred browser. However, around mid 2023, I suddenly lost emails from trusted sources I signed up for like USPS Informed Delivery, ads from Publix, Harbor Freight, ALDI etc., etc. ... . Even when using the same computer running WIN10 64bit with another ISP abroad the same issue happens. Using Malwarebytes for Web protection. However, when I signed up for USPS Informed Delivery using AOL Edge, it works with daily updates. Tried to figure out if there are any filters on Firefox which could be the culprit but don't know what to look for. Appreciate any help to solve this issue. Thanks, Ben

Asked by ab4ab 2 months ago

Need a bit of help with account config

I've just recently switched over to Firefox with Manifest V4's blocking of ad blockers, and made an account here to sync between devices. I somehow mistyped my age during… (read more)

I've just recently switched over to Firefox with Manifest V4's blocking of ad blockers, and made an account here to sync between devices. I somehow mistyped my age during the account creation, though, and put in "13" instead of what I meant to. Will this affect any of my searching, and if so, is there a way to change it?

Asked by kieran / ghost 2 months ago

Google Two-step code not getting through to Firefxo.

I have accessed (Google) Youtube - History, over Firefox/DuckDuckGo for a number of years now without difficulty. Recently Google introduced a Two-step security check an… (read more)

I have accessed (Google) Youtube - History, over Firefox/DuckDuckGo for a number of years now without difficulty. Recently Google introduced a Two-step security check and, when selected, a question was sent to the handset (which I use as a tether for two laptops) which always quickly appeared and quickly responded to my finger's touch. In the last couple of weeks the question is still asked but nothing comes through to the handset, or the standby handset. For a test I then went through Google Chrome and that opens the Youtube History without any questions etc. It seems to hint that Google are using the Two-step etc to keep out access over other Browsers. I am based in the UK. All suggestions will be welcome. Kind regards, Tim Simpson

Asked by timsimpson320 2 months ago

Cannot Import Contacts into gmail accounts anymore when using firefox

Used to use firefox all the time, on computers, though quit using it on tablets as, at those times, it would not display in landscape, whereas other preferred browsers ha… (read more)

Used to use firefox all the time, on computers, though quit using it on tablets as, at those times, it would not display in landscape, whereas other preferred browsers have always displayed landscape without any problem.

Recently found that firefox now does landscape so I've tried putting it to use. While importing students' email addresses I discover it will not work, for days now, both for current firefox and firefox nightly. Working perfectly in every other browser brand, I log into same accounts in other preferred browsers, works just fine with all of them without exception.

I have perused settings to find a setting causative of such gross dysfunctionality yet found nothing. Is there a remedy for that?

Asked by veracity1 2 months ago

Firefox automatically removing addons

Firefox search allows a range of useful search engines to be available. About every 2 weeks, Amazon UK is removed from the list available. Then I have to refind it and pu… (read more)

Firefox search allows a range of useful search engines to be available. About every 2 weeks, Amazon UK is removed from the list available. Then I have to refind it and put it back. Then repeat the process. This is getting boring.

Is there any way this search tool can be nailed into the search options?

Asked by cvhorie 3 months ago

Online calendars change reservation dates

I am encountering a repeated problem making online reservations in another country through Firefox, in which I select the correct date in the displayed calendar, submit t… (read more)

I am encountering a repeated problem making online reservations in another country through Firefox, in which I select the correct date in the displayed calendar, submit the reservation request, and then receive a confirmation for the day following the one I requested. It has now occurred multiple times in the last few months, involving reservations made at hotels, restaurants, and libraries through a variety of platforms (third-party consolidators, directly through the business's own site, etc). I thought at first it might have to do with the time zones--I made the first batch of reservations in the evening US time when it was already the following day in Europe, but it is now happening with reservations made at a time when the dates match. When I contact the businesses, they see no sign of error on their end. I feel like I am losing my mind.

Asked by radcrew96 3 months ago

I am no longer able to download my email from the WOWWAY home web site since your last update!!!!

Find out and correct the problem I typed in the question block : I am no longer able to download my email from the WOWWAY home page since I accepted our latest updat… (read more)

Find out and correct the problem I typed in the question block : I am no longer able to download my email from the WOWWAY home page since I accepted our latest update. The only way I can get my email now is by using Microsoft Edge as my browser!!!!

Asked by wjroberts1 2 months ago

Urgent problem unsolved

Hello, Sorry to contact you again but my problem is still not solved and it's urgent. I still doesn't have turned my computer off in case that you could help me find my… (read more)

Hello,

Sorry to contact you again but my problem is still not solved and it's urgent.

I still doesn't have turned my computer off in case that you could help me find my pages back. I have no one else to help me with this problem and I deeply need the websites I was surfing on. I'm not sure I can find them by myself and I don't have much time for that.

Thank you for helping me and answering my request.

Asked by queiroz_eva 2 months ago

Can't find my email address password on my password saved folder

Good day, Trust this message meets you well. A friend opened a gmail account on my fire fox browser and saved her password on the saved folder. I mistakenly log her out … (read more)

Good day, Trust this message meets you well.

A friend opened a gmail account on my fire fox browser and saved her password on the saved folder. I mistakenly log her out this morning and we have been trying to recover her account but couldn't as she can't remember her password again.

We tried to check the saved password for the details but couldn't find the password again. Can you please assist?

Here is her details: Name: Ijeoma Jane email address: i*****3@gmail.com (moderator's note: email is redacted for privacy reason)

Please let me know if you need additional information.

Thank you.

Asked by temmylateef 2 months ago