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Primary Password

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have… (read more)

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Asked by linda132 1 year ago

Last reply by linda132 1 year ago

  • Archived

Updating my Firefox browser.

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer sup… (read more)

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer supported.

Asked by tyhaller 1 year ago

Last reply by James 1 year ago

JavaScript

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla brow… (read more)

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla browser by adding JavaScript to the browser. Why is this required and is there any means to access Adobe using Firefox without complicating the browser by adding JavaScript?

Asked by Bill 1 month ago

Last reply by James 1 month ago

Saved Passwords and bookmarks

where are my saved passwords and bookmarks? I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there any… (read more)

where are my saved passwords and bookmarks?

I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there anymore.

Any idea on how to get these back?

Asked by pedro14 3 months ago

Last reply by pedro14 3 months ago

Facebook

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This co… (read more)

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This comes directly from my Firefox preference page Red Warming Box includes & states on Sept 30, 2025 Facebook Hacked & Gained access to my account. Not a person, it states Facebook did it. And to change my FB password ASAP. So I go to my FB account go through their lame motions and they say they will not allow me to do so because I haven't used my account very long and they don't know if it is me trying to change my password. My question is what do I do now and how to prevent any social media outlet of simply hacking into my Mozilla account or my Firefox accounts? Please help. Seems like their should be a law against this type of intrusion gathering save password and etc.

Asked by TheeAlaskan 1 month ago

Last reply by aliakbor01990733995 1 month ago

how can i keep firefox from opening multiple sign-on pages when i try to log onto my outlook email account? there seems to be multiple hidden pages open and i dont know how to close them. thanks very much

bold text there seems to be multiple open pages (hidden from view) of my sign-in attempts to get into my outlook email account. it seems that each time i try to sign in,… (read more)

bold text there seems to be multiple open pages (hidden from view) of my sign-in attempts to get into my outlook email account. it seems that each time i try to sign in, firefox opens several panes and thus, microsoft often blocks my attempt to sigh in to outlook. anyone know how to fix this? thanks very much!!

Asked by fjj3748 2 months ago

Last reply by jonzn4SUSE 2 months ago

How do you override the "Secure Connection Failed"

I get the "Secure Connection Failed" when trying to go to a web site. I know the web site is fine. You have stopped offering the "Go anyway" button! https://thebouga… (read more)

I get the "Secure Connection Failed" when trying to go to a web site.

I know the web site is fine. You have stopped offering the "Go anyway" button!

https://thebougainvillahouse.org/

... it's a 503 charity we give money to.

Fred

Asked by showker1 2 months ago

Last reply by Agent virtuel 2 months ago

  • Archived

Video and audio intermittent

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day. The problem - If I have restarted t… (read more)

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day.

The problem - If I have restarted the computer or restarted FF, I can play video and audio OK. Mostly I will find that I can still play for a day or so (even having slept the computer). Then they stop. Opening a new window or a private window doesn't help, the only solution is to restart FF or the computer. All the while, I can get the same video/audio to play on Safari, and Apple iTunes is fine too. It doesn't matter what the source is - YT, Spotify BBC iPlayer, BBC Sounds and so on.

Would really like some help on this!

Asked by Robert Palgrave 1 year ago

Last reply by Robert Palgrave 1 year ago

  • Solved
  • Archived

What can I do when you dont explain?

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla accoun… (read more)

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Asked by greendog 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Mozilla vs Dementia & Alzheimers - where is the User Interface that remains exactly the same for 25 years?

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which w… (read more)

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

Asked by FireFoxSucks 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

403 Forbidden

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) … (read more)

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) One thing I don't understand though is that I fixed this in Firefox but it also fixed it in Chrome. All images show up in both, so how does one browser fix a second browser? I have yet to check Safari but I never use that one anyway, so I'm not going to push my luck! Thanks Terry.

- - - I have a LOT (hundreds) of images that do not show up on many pages and each one is labeled,

403 Forbidden in the Network Monitor.

There are images that do show up on the same pages and the amount varies.

Those are labeled with a green 200.

What causes this and how can I fix it so they all show on the pages?

and do I have to fix each and every one? That would take months.

Thanks

Asked by PwF 2 years ago

Answered by Terry 2 years ago

  • Solved

Firfox 115.32 (ESR)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026? Did or does Firefox 115.32 afford my apple macOS 10.13 enough security … (read more)

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026?

Did or does Firefox 115.32 afford my apple macOS 10.13 enough security until I purchase a new computed.. How much more time do I have.

Asked by hwznkbmgp6 1 week ago

Answered by TyDraniu 1 week ago

  • Solved
  • Archived

LastPass is now disabled with every Firefox restart

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can g… (read more)

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Asked by RobertL39 1 year ago

Answered by zeroknight 1 year ago