I cannot import my firefox bookmarks from my macbook pro 2021 to my macbook pro 2024

Hi, I cannot import my Firefox bookmarks from my macbook pro 2021 to my macbook pro 2024. When I select "import data", only Safari show up, not Firefox, which has been … (read more)

Hi, I cannot import my Firefox bookmarks from my macbook pro 2021 to my macbook pro 2024. When I select "import data", only Safari show up, not Firefox, which has been my default browser for many years. Please help me, thanks, cindi

Asked by Cindi Lamb Wiley 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Import bookmarks from another browser

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edg… (read more)

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edge browser. This problem is a deal breaker that may send me (under duress) back to MS Edge, and I really don't want that.

Asked by rhinobobb 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

bookmarks and passwords

Good afternoon, I had to format my PC and when I installed Firefox, when I logged in, I noticed that it didn't import the bookmarks I had associated with the account (as … (read more)

Good afternoon, I had to format my PC and when I installed Firefox, when I logged in, I noticed that it didn't import the bookmarks I had associated with the account (as I always do) or the saved passwords. Everything disappeared. Why? Can I recover this data? Thank you.

Asked by Carlos Guimarães 1 week ago

Last reply by Paul 1 week ago

Unusual message on new installation of Ubuntu 22.04

I have just completed a new installation of Ubuntu 22.04 and opened Firefox. On the Settings page, I'm seeing a message that says, "Your browser is being managed by your… (read more)

I have just completed a new installation of Ubuntu 22.04 and opened Firefox. On the Settings page, I'm seeing a message that says, "Your browser is being managed by your organization." My device is a personal home desktop not connected with any organization. Why am I seeing this message on a brand new installation?

Asked by Bluemax36 3 months ago

Last reply by jonzn4SUSE 3 months ago

Importing Bookmarks into new laptop

I am trying to import my bookmarks from my Firefox account on my old laptop into my new laptop. I created an .html export and moved it onto my new laptop. After executi… (read more)

I am trying to import my bookmarks from my Firefox account on my old laptop into my new laptop. I created an .html export and moved it onto my new laptop. After executing the import, Firefox indicated that 350 bookmarks were imported but I only see the 4 bookmarks that it imported from my Edge browser (which I did not even want).

Asked by jefflevine123 1 month ago

Last reply by James (On Vacation) 1 month ago

How can I save me entire toolbar with all its links

I have many computers and occasionally I wish to change OS. Is it possible for me to save my toobar of links and then to insert them when I install a new Firefox or other… (read more)

I have many computers and occasionally I wish to change OS. Is it possible for me to save my toobar of links and then to insert them when I install a new Firefox or other browser?

Asked by musicaltimes 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Issue with PDF Opening in Firefox

Hello Mozilla Support Team, I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs dire… (read more)

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

Asked by Torab 3 months ago

Last reply by Torab 3 months ago

Imported book marks

I recently importing bookmarks from another browser accidentally. I'd like to try and restore the bookmarks along with the passwords that I previously had. How can I do t… (read more)

I recently importing bookmarks from another browser accidentally. I'd like to try and restore the bookmarks along with the passwords that I previously had. How can I do this? I tried to do a restore, but only found options from three or four years ago. Is there a way that I can import the bookmarks from last November?

Asked by Mike R. Dakan 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Importing bookmarks from past use of Firefox on a computer which had its operating system changed

I have used Firefox for many years without opening a Firefox account and have accumulated many bookmarks. My computer has just had its operating system and solid state ha… (read more)

I have used Firefox for many years without opening a Firefox account and have accumulated many bookmarks. My computer has just had its operating system and solid state hard drive replaced and all of the old files and data transferred to the newly installed hard drive. I just now opened a Firefox account so I could ask the question about how I might recover the bookmarks and load them in Firefox. After reading some of your support pages it seems likely that the bookmark file was transferred into the new operating system. I would like to find out how these old bookmarks can be loaded to the Firefox program now loaded onto my computer.

Asked by alwaltz1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

Trying to copy Bookmarks from Firefox Nightly to Firefox running Windows 11

I have followed all of the on line instructions to move/copy Bookmarks from Firefox Nightly (current version as of 20February025) to regular Firefox browser. Both are run… (read more)

I have followed all of the on line instructions to move/copy Bookmarks from Firefox Nightly (current version as of 20February025) to regular Firefox browser. Both are running on same machine. Nightly install is also running Firefox ad blockers. Following all of the instructions on line I can find to accomplish, but cannot move book marks to Firefox. Have copied bookmarks from Firefox Nightly as HTML file to stand alone device but unable to get the bookmarks to import from stand alone device into Firefox. Assistance please.

Asked by sambeau63 2 months ago

Answered by jonzn4SUSE 2 months ago

Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html… (read more)

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

Mozilla Firefox

Get Help Customize Firefox Get Involved About Us

How can export all of my bookmarks in Firefox?

Asked by timpsullivan 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Getting the message "Your Firefox may start to have problems on January 14, 2025"

Hello, I'm currently using a Macbook Air, Early 2014, that still works perfectly fine for my needs. But it runs with OS X 10.9.5 and Firefox 78.15.0esr, that unfortunate… (read more)

Hello, I'm currently using a Macbook Air, Early 2014, that still works perfectly fine for my needs. But it runs with OS X 10.9.5 and Firefox 78.15.0esr, that unfortunately can no longer be updated. That wouldn't be a problem to me since I do a very limited use of the computer, but now I'm getting the message "Your Firefox may start to have problems on January 14, 2025 since updates are not available for this OS". What should I do if I still want to use this device with Firefox to browse the internet? If it is impossible to keep using Firefox, any suggestions for an alternative browser that may still work? Safari is no longer an option. Thanks a lot for any and all replies

Asked by tanitayou 5 months ago

Last reply by tanitayou 5 months ago

Convert logins.json to CSV

My laptop died and I have the SSD in a caddy connected to a spare PC. In order to import logins it looks like I need to convert the existing logins.json file to a csv. No… (read more)

My laptop died and I have the SSD in a caddy connected to a spare PC. In order to import logins it looks like I need to convert the existing logins.json file to a csv. Not so keen to upload this to an online site. Tried excel to no avail. I have also attempted to copy and paste with Firefox closed. The file is there but passwords do not load into Firefox. Any suggestions appreciated.

Asked by BrianGSolar 3 weeks ago

Last reply by mjb 2 weeks ago

  • Solved

Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload… (read more)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Asked by Draws 2 months ago

Answered by Draws 2 months ago

how to undo the transfer of chrome

new to firefox, i just did a blunder. i want to keep firefox separate from chrome. i accidentally had it transfer all chrome history, bookmarks, etc. trying desperatel… (read more)

new to firefox, i just did a blunder. i want to keep firefox separate from chrome. i accidentally had it transfer all chrome history, bookmarks, etc. trying desperately to undo. any help w/b appreciated.

Asked by smccracken2020 3 months ago

Last reply by cor-el 3 months ago

newbie

I'm trying to import my passwords; what I've read says I will find Logins and Passwords in the menu represented by three bars at the top right of my foxfire sign in page.… (read more)

I'm trying to import my passwords; what I've read says I will find Logins and Passwords in the menu represented by three bars at the top right of my foxfire sign in page. The problem is I have three dots, not three lines, and nowhere do I see Logins and Passwords, just Passwords, and there's no import data option there. Sorry if this is lame. I'm old and clueless in the world of tech. Also, thanks for any assist.

Asked by zoponex 5 months ago

Last reply by zoponex 4 months ago

right click save image as

right click save image as not working in ancestry, but works on other websites. Has always worked on Ancestry in the past. Just rejoined Ancestry & now not working … (read more)

right click save image as not working in ancestry, but works on other websites. Has always worked on Ancestry in the past. Just rejoined Ancestry & now not working

Asked by Deb Skinner 4 months ago

Last reply by markwarner22 3 months ago