Firefox Community Forum

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying I need to renew my subscription or virus detected. Nothing I do gets rid of these pop-ups, which keep coming back (see example below) . How can I stop this from occurring? HELP!!

Hello, recently I am having a problem with updating addons on Firefox (Windows, 106.0.3 (64-bit)) for few days now. When I click "Check for updates" it's stuck on checking for much longer than usual and then says that there are no updates available, but when i go to Browser Console it shows me an error message:

"addons.update-checker WARN HTTP Request failed for an unknown reason"

I have tried:

1. changing dns
2. clearing cookies and cache
3. creating "extensions.update.requireBuiltInCerts" preference with false value
4. restarting firefox in safe mode
5. checked HOSTS file
6. enabling auto addon updates
7. reinstalling firefox

I am really not sure what could be causing this. BTW i can install addons from https://addons.mozilla.org no problem. Could it be on your end?

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Mozilla is crashing since last 3 days and it is often

Please do the needful urgently.

Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af320231126 26-11-2023, 16:16 View bp-fd13d783-6248-4baf-82d9-682d80231128 28-11-2023, 13:35 View

three weeks ago the Babbel playback gave me all shortened responses. Like I would hear "respon" instead of response. I switched over to Microsoft Edge. After first bad response all subsequent responses were normal--fully sounded.

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

I have started to have this problem where if I have opened Chrome Browser and have FireFox open at the same time FireFox becomes unresponsive and just sits there 'loading' the pages of whatever site I am trying to view. This only happens when I open Chrome. FireFox hasn't become unresponsive like the system resources are being used up and like it has frozen but it is just all of the tabs I want to view have the dot flipping back and forth trying to load the websites. My only way to fix this is to reboot my PC and open FireFox but not open Chrome at all and then FireFox works fine and loads everything quickly as expected but as soon as I open Chrome (which works fine even if FireFox is open) this issue starts. It doesn't fix it is I completed force close Chrome either and it will only work again if I reboot the PC. This has only just started happening over the past few days though so I am wondering if some sort of updat has occurred which has broken things as previously I could use both broswers no problem.

Hello, my websites that I use when at work are now not functioning, including but not limited to

class link, google drive, google forms, google doc, google sheets

I can't access any of them or share any of them with coworkers for some reason. Of course Google browser lets me do everything however, I prefer fire fox instead, because I have been using FFox for many years.

So someone please fix this issue!

Robert

Only withing my firefox browser search bar, and in the last updates for about 2 years; I can no longer, continuous spacing a word forward. Even right now on this page, I can continous space-forward a word within a sentence, while I'm writing. And this feature is important, when in your thought process. So is their a fix towards this problem; And what are the steps to permanently keep this from happening again ?

hello when I open the browser for the first time (after closing and opening it too) full screen mode leaves some empty space on the left and top of the screen, but it happens only for first time you enter it, after reentering it the problem disappears for the session. It's not that big of a deal but still pretty annoying.

extensions: ublock and dark reader dual monitor 1080p and 1440x900

Some people say that changing the theme from default fixes it but it didn't work for me as well as disabling hardware acceleration

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

Here is screen shot:

My iMac is OSX. I use Firefox browser most of the time. I had used Safari years ago. Chrome had rarely been used. Firefox problems recently began. Please help.

'

Hello everyone,

this here is a really odd problem and not one of the usual "firefox slow, internet bad" → "read the faq" problems as far as I can tell.

The problem: When using Firefox (110.0 64-bit Windows 10) I noticed already a while ago that downloads are slow, apparently frozen from time to time, websites took longer to load and looking at speed tests, I got really bad results. Furthermore, Firefox seems to slow down my internet speeds of the whole system, as I can observe in other applications which want to download or upload data. As long as Firefox is running (even if I am just in the default tab and doing nothing in Firefox) it slows the internet speed of the whole system down.

So I tried a plethora of things to fix this and I can rule out the following possible causes with high confidence:

• History, Cache, Add-Ons and so on: performed a clean re-install of Firefox, cleared all cache and history data, removed add-ons, reset to default, etc..
• ISP problem: performed repeated speedtests from other devices within the network, everything is fine within my local and wide area network, ISP does not report any problems
• Firewall & AV: turning on / off, even uninstalling, no effect observed
• Driver problem: driver updated, driver removed, used default Windows Driver, used Troubleshooter etc., nothing helped.
• OS issue: Nope. I even performed a clean new installation of Windows today, the problem remains. Furthermore: I ran the speedtests using Microsoft Edge and there are no issues (as long as Firefox is not running.)
• HW / System issue: Nopes again. I have used a live Ubuntu-image to cross-check whether the HW might be an issue, but running speedtests using Ubuntu and Firefox worked well.

I did not observe similar effects on other machines using Firefox under Windows in my network. So it seems to be a very specific problem within Firefox under Windows 10 on my machine.

By the way the machine: HP Pavilion Gaming - 15-dk0200ng CPU: Intel Core i5-9300H RAM: 16 GB DDR4-2666 SDRAM WiFi: Realtek RTL8822BE 802.11ac (via PCIe) (I also have an Ethernet chipset on this system, but since I have tested everything using only WiFi I'll omit the info here.)

So is this a bug of Firefox? Or am I missing something?

Attached are some screenshots of the disappointing test results using Firefox. (I have similar problems on other sites like speedtest.net or the speedtest of Google). As reference: I've got 500 Mbit/s downstream and 50 Mbit/s upstream. Usually these speeds are achieved from other devices (or other browsers on my system), or are at least within the top 80%. But what I get with Firefox is significantly worse. It's also strange that the speed goes up first, which is fine, but then falls down completely after reaching some point. A few seconds after that it goes up again, but much much slower.

Thanks in advance for any help!