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  • Archived

Many sites load slowly or time out

I've had a problem recently with some sites (such as support.apple.com, but also others) loading very slowly or not loading at all. Restarting Firefox fixes it for a… (read more)

I've had a problem recently with some sites (such as support.apple.com, but also others) loading very slowly or not loading at all.

  • Restarting Firefox fixes it for a short while
  • I've tried changing to No Proxy from Use System Proxy Settings - this, like restarting, helped for a short while
  • Unchecking DNS over HTTPS: DID resolve the problem but I'm curious as to why. I enable it with Safari with no problem.

Asked by finches 2 years ago

Last reply by finches 2 years ago

  • Archived

I have no idea why this is happening

{ "securitySoftware": { "registeredAntiVirus": "Microsoft Defender Antivirus", "registeredAntiSpyware": "", "registeredFirewall": "Microsoft Firewall" }, "pr… (read more)

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             "type": "default",
             "status": "available"
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           {
             "type": "runtime",
             "status": "blocked",
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           }
         ]
       },
       {
         "name": "WEBRENDER",
         "description": "WebRender",
         "status": "unavailable-in-safe-mode",
         "log": [
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           },
           {
             "type": "runtime",
             "status": "unavailable-in-safe-mode",
             "message": "Safe-mode is enabled"
           }
         ]
       },
       {
         "name": "WEBRENDER_QUALIFIED",
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       },
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           {
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             "status": "unavailable",
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       {
         "name": "WEBRENDER_PARTIAL",
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             "message": "WebRender disabled"
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       },
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         "name": "WEBRENDER_OPTIMIZED_SHADERS",
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         "status": "unavailable",
         "log": [
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             "type": "default",
             "status": "available"
           },
           {
             "type": "runtime",
             "status": "unavailable",
             "message": "WebRender disabled"
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       },
       {
         "name": "WEBRENDER_ANGLE",
         "description": "WebRender ANGLE",
         "status": "unavailable-no-angle",
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           {
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             "message": "ANGLE is disabled"
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         ]
       },
       {
         "name": "WEBRENDER_DCOMP_PRESENT",
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}

Asked by ThatDamnGirl 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (read more)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Asked by Moe Zilla 2 years ago

Answered by Dropa 2 years ago

  • Archived

white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (read more)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Asked by teecomp 2 years ago

Last reply by jeyson1099 2 years ago

  • Archived

Videos will play the audio content but no video in both Facebook and Youtube

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playin… (read more)

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playing time bar at the bottom of the video I can see stills of what would be that part of the video but no video as it plays. Same thing happens in You tube.

Asked by karenap54 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Google Products

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search ba… (read more)

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search bar and there is no response. It's not a Google issue as the products will work if I switch browsers. It doesn't happen all the time but has been happening more frequently lately. When it does, I always check to make sure Firefox is up to date. Any suggestions? Thanks.

Asked by tgditmer1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Restore lost extensions (after using "Troubleshoot mode")

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved t… (read more)

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Asked by MLA 2 years ago

Last reply by MLA 2 years ago

  • Archived

Cannot move Firefox- Thunderbird-Window to second monitor any more

I use two displays, suddenly it is no more possible to move the Firefox- and/or Thunderbird-Windows from Monitor to the other monitor, grabbing its mainbar and trying to … (read more)

I use two displays, suddenly it is no more possible to move the Firefox- and/or Thunderbird-Windows from Monitor to the other monitor, grabbing its mainbar and trying to move, the window sticks on half way and then flops back.

Asked by Ulrich 2 years ago

Last reply by Ulrich 2 years ago

  • Archived

Iframe doesn't load small images with srcset the first time

Hello, We have a solution to display a property sale detail in iframe. The first time it's displayed only the not small images or without srcset. Points of note: - The … (read more)

Hello,

We have a solution to display a property sale detail in iframe. The first time it's displayed only the not small images or without srcset.

Points of note: - The iframe is resized by javascript to take the height of the content height at loading. - Most images are defined with a srcset.

It's seems the browser begin to download 480px images as it should and the height resizing of the iframe cancel the requests (NS_BINDING_ABORTED) and it request the image in the attribute src but does not use it. The image preview in the inspector also display "Unable to load".

Refreshing the page display the images (with or without cache), you need to restart Firefox to have the issue with the same images. It's work correctly under Chrome.

Here an example https://test-agpwrapper.agence-plus.com/agpwrapper?k=cPZw_2neX-c At the end you have photo 3, photo 4, and photo 5 instead of the images, it's displayed if you refresh the page.

Thanks you for your support.

Asked by emillon 2 years ago

Last reply by emillon 2 years ago

  • Archived

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (read more)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My microphone is not working properly in Firefox

My microphone does not work properly in Firefox, it sounds very low and bad. I have a Corsair HS35 Stereo headset and my sound driver is Realtek HD Audio 2nd output. I … (read more)

My microphone does not work properly in Firefox, it sounds very low and bad.

I have a Corsair HS35 Stereo headset and my sound driver is Realtek HD Audio 2nd output.

I have tested my microphone in other browsers and other kind of applications like Google Chrome, Brave, Windows Voice Recorder, WhatsApp Desktop, etc. and the microphone works fine. It only works badly in Firefox.

I did the test with a portable version of Firefox, and, as with the installed version, the microphone was malfunctioning.

I've also noticed that Firefox lowers the microphone volume automatically (how do I prevent this?), yet even if I turn it all the way up it still sounds very low and bad.

What can I do about it?

Thanks for the answers

Asked by Ucro 2 years ago

Last reply by OM RA 2 years ago

  • Archived

Firefox

On my newspaper website, the Daily Telegraph, the comments section doesn't 'load', but it does when I bring it up on my Chrome platform. Is this a problem for my Firefox … (read more)

On my newspaper website, the Daily Telegraph, the comments section doesn't 'load', but it does when I bring it up on my Chrome platform. Is this a problem for my Firefox platform,(which I prefer to use)?

Asked by robertbschweizer 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (read more)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Asked by frz 2 years ago

Answered by frz 2 years ago

  • Archived

Video problems with web pages

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video … (read more)

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video content is not existing. I would like to underline that the content is appearing normally when I use Microsoft Edge.

This is one of the pages: https://rs.n1info.com/vesti/eps-negira-da-je-nabavljao-opremu-za-prisluskivanje-istraga-strogo-poverljiva/

Asked by UmpahPah 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

embedded videos

Firefox only shows a black box when i try to run an embedded video. It works fine on other browsers, specifically Microsoft Edge. I ran it in troubleshooting mode which… (read more)

Firefox only shows a black box when i try to run an embedded video. It works fine on other browsers, specifically Microsoft Edge. I ran it in troubleshooting mode which fixed the problem temporarily but reoccurs when computer is off and then turned on.

Asked by Kerry Winterer 2 years ago

Last reply by cor-el 2 years ago