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verify url

I am trying to get on an website but it will not let me it keeps saying to verify url or contact support i have updated both laptop and desk top and for some reason this … (read more)

I am trying to get on an website but it will not let me it keeps saying to verify url or contact support i have updated both laptop and desk top and for some reason this one particular website will not let me have access is this an issue you that you can help me with.

Open 1 201

Flightradar24 site is not zooming smoothly

Hello, Flightradar24 is not zooming or scrolling smoothly. In earlier FF versions this was not happening. Other browsers like Edge or Brave work fine. Perhaps you can tak… (read more)

Hello, Flightradar24 is not zooming or scrolling smoothly. In earlier FF versions this was not happening. Other browsers like Edge or Brave work fine. Perhaps you can take a look at it and fix it. Thank you.

Open 1 119

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Locked 1 356

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.

Locked 1 202

A link that works on Chrome or Edge does not work on FireFox.

This link: https://toastmasters77.us12.list-manage.com/track/click?u=2b525001abf480c4c4488cf7e&id=0879b3ba85&e=9eb585249c Gets this message at Zoom: Uh oh! You se… (read more)

This link: https://toastmasters77.us12.list-manage.com/track/click?u=2b525001abf480c4c4488cf7e&id=0879b3ba85&e=9eb585249c

Gets this message at Zoom: Uh oh! You seem to have lost your way. Let us help you find what you were looking for:

It should go here:

https://us06web.zoom.us/MEETING/REGISTER/KVACB9RJRH-JYBX99GBU9W#/registration

Open 1 56

Pasting image into Google Image Search results in blank white box

When attempting to reverse-image search an image, Google Image Search replaces the image with a blank white image. Steps taken: Verified resistFingerprinting is false. … (read more)

When attempting to reverse-image search an image, Google Image Search replaces the image with a blank white image.

Steps taken: Verified resistFingerprinting is false. Enabled it, got the usual colored crosshatch image. Disabled, got white box. Tested with PhotoPea (works just fine there). Tested with Chrome (works just fine there). Disabled ETP and generic tracking protections. Tested in private window (nope). Pasting to MSPaint, worked. Saving as an image file and trying to upload that way, nope.

Open to trying more things.

146.0.1 (64-bit) Windows 10 Version 10.0.19045 Build 19045 Addons that may have caused issues: UBlock Origin TamperMonkey Disabled both, same results.

Open 1 91

Why can't I log into Social Security on FIREFOX???

I typically use FF to log into social security accounts. I have not been able to use FF for a couple of months to log in to ONLY THAT SITE. I can on CHROME. ERROR MESSAGE… (read more)

I typically use FF to log into social security accounts. I have not been able to use FF for a couple of months to log in to ONLY THAT SITE. I can on CHROME.

ERROR MESSAGE: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Solved 1 343

youTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Locked 1 386

Facebook chat says this browser won't allow video chat. How do I change this?

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not al… (read more)

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

Open 1 479

Firefox freezes when I log into Amazon Prime

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close… (read more)

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

Solved 2 358

Web-based outlook.com side scrollbar missing after Firefox 146.0.1

Problem started with Firefox 146.0.1 Windows 11 1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so … (read more)

Problem started with Firefox 146.0.1 Windows 11

1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug.

Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations.

Any fixes?

Solved 2 283

ebay accessability has become very unaccessable

When using ebay, I am unable to open additional pictures of a listed item, view an enlarged picture of the item, save an item or to bid on an item, while using my compute… (read more)

When using ebay, I am unable to open additional pictures of a listed item, view an enlarged picture of the item, save an item or to bid on an item, while using my computer. I am able to do these things using my phone but it is much less convenient. This came about in the last week or so and I have been unable to determine the issue. Similar accessibility issues are not apparent on other sites. Obviously I have not been able to sort this out myself and am reaching out to see if you may have any suggestions as to what I may try.

Thanks you for your assistance, Dave Herman

Open 2 257

Specific websites are loading forever

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be r… (read more)

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be reached at all, failing with error message "Looks like your network is blocking this page" or similar. Etsy is not loading at all, just a blank page.

All these pages work fine in other browsers, so I don't think it's my network. I was not able to identify a specific error across all pages via Console. I have tried a few recommended troubleshooting tips, but no change so far. This has been going on for a while, long enough for me to reinstall Firefox - also no change. I'm on version 146.0.1

What is going on?

Solved 2 258

mpenzie tv

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same compute… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Open 2 433

Tangerine bank log in problem

When I try to log into Tangerine bank I get the error. "We're sorry for the inconvenience. This function is currently unavailable. Please try again later." This issue sta… (read more)

When I try to log into Tangerine bank I get the error. "We're sorry for the inconvenience. This function is currently unavailable. Please try again later."

This issue started Oct-13-2025 and it appears to work when using Firefox ESR 146.01 but not the regular Firefox 146.01 versions. Tangerine is not giving me information on the error and I was wondering if there is a difference between the ESR and regular version that might clear up this issue?

Open 3 351

Link in email to open in browser if email has display problems does not work

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox… (read more)

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

Open 4 183