Firefox Community Forum

Not sure if its Accessibility or Performance and Connectivity but when trying to buy it causes lots of problems Can someone please make the change or tell me how to. Thanks Ken

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

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Hi,

Not sure if anyone else is reporting this but ever since the last update - 140.0.2 Firefox Release, June 27, 2025 - many of my general sites, yahoo, news, company sites that I use everyday, do not load. I have to use Private Browsing, keep refreshing or change URL for the site to load. Anywhooos, I do appreciate you guys! keep it up!

When using Firefox in fullscreen mode (via F11) on Windows or Linux, moving the mouse to the top reveals the tab and address bar. but this causes the page content below to shrink temporarily.

In comparison, Chromium-based browsers handle this differently: their tab and address bars appear as overlays, without disturbing the layout or causing any viewport resize. This results in a more immersive and fluid fullscreen experience.

Please consider implementing a similar overlay behavior in Firefox's fullscreen mode, or at least providing a toggle via about:config to allow users to choose between current behavior and overlay-style tab reveal.

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