Showing questions tagged:

Radio Button

WHy does Firefox bypass turning a radio button to "black when clicked. Check boxes work! cut/pasting the url into EDGO works! NOTE TOO bad Mozilla does NOT have the feat… (read more)

WHy does Firefox bypass turning a radio button to "black when clicked. Check boxes work! cut/pasting the url into EDGO works! NOTE TOO bad Mozilla does NOT have the feature to roll back to a PREVIOUS version! Stan Mlynarski

Archived 1 190

bookmark list disappeared

The Firefox browser on my computer suddenly wouldn't open, so I uninstalled and reinstalled it. After logging into my account, my original bookmark list disappeared. I al… (read more)

The Firefox browser on my computer suddenly wouldn't open, so I uninstalled and reinstalled it. After logging into my account, my original bookmark list disappeared. I also have Firefox on my phone, but the bookmarks won't sync to my computer. What should I do?

Archived 1 70

Firefox Crashing

Firefox has been my browser of choice for over 15 years. Recently, it has crashed on me, causing me to lose any work I was doing. At any time, I receive a notice at the t… (read more)

Firefox has been my browser of choice for over 15 years. Recently, it has crashed on me, causing me to lose any work I was doing. At any time, I receive a notice at the top of the page stating that I'm not connected to the internet, accompanied by the Firefox Symbol. I have to restart, and then it holds for a bit before crashing again.

Archived 1 100

can anything be done about scam security pop-ups?

For 2 days now I am overwhelmed with Firefox Security alerts about everything from Trojan Horses to system warnings. I know they are fake, but they are driving me crazy. … (read more)

For 2 days now I am overwhelmed with Firefox Security alerts about everything from Trojan Horses to system warnings. I know they are fake, but they are driving me crazy. Can anything be done about them?

Archived 1 309

Sudden troubles with Claude.ai

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop… (read more)

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

Archived 1 130

Homepage settings

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. … (read more)

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. Thank you.

Archived 1 50

im trying to find "sync" and how to add my primary password to it

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox… (read more)

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox and it continues to just open with no protection at all. what am i missing, whenever i use firefox it still has google listed as search engine

Archived 1 140

why did bitdefender say mozilla might be suspicious when I was trying to sign in

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on? … (read more)

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on?

Archived 1 130

Pocket export not received - possible issue with Mozilla/Pocket account?

I requested my Pocket export three times in June '25 and have received nothing. (Most recent request on 24th June '25, ID: 25174602-3e81-421e-a30d-71ff91dd2d66 I have als… (read more)

I requested my Pocket export three times in June '25 and have received nothing. (Most recent request on 24th June '25, ID: 25174602-3e81-421e-a30d-71ff91dd2d66

I have also contacted Mozilla Support using the contact form twice to raise this issue and didn't receive any confirmation of those support requests to my email address.

The only possible explanation that I can think of is that maybe there has been a problem at the time when Mozilla acquired Pocket and I linked my Pocket account with my Mozilla account. I had previously used a different email address for my Pocket account prior to 2017. I currently have two email addresses (primary and secondary) associated with my Mozilla account but none of these email addresses are showing up in my Pocket settings, only my username. My Mozilla account is the only place where I can see my email addresses listed in my account details but I can't understand why I didn't get the confirmation emails to my Mozilla Support requests.

I used Pocket extensively for work so I really need to get the export. I'd really appreciate some help, thank you.

Archived 1 190

Issue with Outlook.com

Over the past 2-3 months, Outlook, when opened on Firefox, continuously signs me out and forces me to sign in whenever I leave it open for more than a few minutes. Some d… (read more)

Over the past 2-3 months, Outlook, when opened on Firefox, continuously signs me out and forces me to sign in whenever I leave it open for more than a few minutes. Some days this occurs 5 or 6 times and has become very annoying. Even when I choose 'trust this device', or 'keep me signed in', or 'don't ask again for 30 days', it just automatically signs me out. I use 1 desktop and 1 laptop and this problem exists on both.

Also: I have a default font chosen for email composition that the system all of a sudden seemed to not recognize. I can select all content in an email and change it to my default font but it doesn't use it automatically. It either uses Segoe or Calibri depending on which computer I'm using. I have one laptop & 1 desktop. Oddly, if I place my curser down at my signature, which is formatted with my preferred font, the system will then use the correct font. As I'm typing, if I need to correct something, after doing so and trying to type the next word, it refuses to put a space between the where the curser is and the first letter of the next word. I literally have to start a new line by using the enter/return key, type the next word, then use backspace to take it back up to the previous line where it belongs. These are both small details but drive me batty!

I checked with my IT dept and they had me do a test drive on Chrome, which I NEVER use. Sadly, none of these issues exist in that browser, so for the time being I'm forced to use Chrome if I want to avoid the constant need to sign in and the other irritating malfunctions.

Anything you can point to or settings I can change to fix these issues?? Appreciate your assistance! Kayla Bates

Archived 1 30

Cannot access website

I got the following message while trying to access this website https://nubecomun.yanapak.org/ The connection has timed out: The server at nubecomun.yanapak.org is taking… (read more)

I got the following message while trying to access this website https://nubecomun.yanapak.org/ The connection has timed out:

The server at nubecomun.yanapak.org is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

How can I allow Firefox to access the site?

Archived 1 310

wrong location

Firefox, my preferred browser, doesn't recognize my location. I'm in Toronto, ON Canada & it consistently identifies me as being in the Ottawa area.

Archived 1 249