Showing questions tagged: Show all questions

Disable all Hot-keys (keyboard "shortcuts")

Hello, I suffer from Parkinson's Disease ads find the various "hot-keys" to be more annoying than of ANY potential benefit, all too often causing unwanted actions due to… (read more)

Hello,

I suffer from Parkinson's Disease ads find the various "hot-keys" to be more annoying than of ANY potential benefit, all too often causing unwanted actions due to some errant key-press.

Is it possible to disable ALL?

Thank you,

-cliff knight- [edited email and phone# from public community support forum] [edited] (text preferred)

Asked by cliffyk 2 months ago

Last reply by Moto X3M 2 months ago

Text sizes in Bookmarks and Address Bar

The font/text sizes in the main window are fine and easily adjustable. But the text in Bookmarks and the top parts of Firefox pages (address bar, tabs, quick links row) i… (read more)

The font/text sizes in the main window are fine and easily adjustable. But the text in Bookmarks and the top parts of Firefox pages (address bar, tabs, quick links row) is so small it's difficult to read. I've searched for a way to enlarge it, but can't find one.

I've been trying to adjust the text size on my new PC, but it seems when I get it right on the desktop screen, it's either too small or too large on something else. If it makes a difference, I'm using Windows 11 on a Dell 8960 desktop PC.

Can you please tell me how to make the top and sidebar text in Firefox as large as that in the website window?  Thank you.

Asked by djmichaels8 2 months ago

Can't open HP website; get error message

Every time I try to open an HP website -- hpsmart.com -- I get the error message below. I have to open the site using Safari (when I'm much prefer to use Firefox). Can … (read more)

Every time I try to open an HP website -- hpsmart.com -- I get the error message below. I have to open the site using Safari (when I'm much prefer to use Firefox). Can you help me fix what's wrong?

BTW, I didn't understand the posting about security connection issues and my error message seems different than the ones highlighted in the article. _______________ An error has occurred invalidRequest X-request-id: a6547f80-e155-11ef-b409-| d532a6575ae7.db7795a0-ee4b-11ef-b409-| d532a6575ae7 Copy IDs to clipboard

Asked by dlhig33 2 months ago

Missing first 3 seconds of audio in every Youtube video

Whenever I start a Youtube video ever since turning on Dolby Atmos, there is a good 2-3 seconds of audio cut out of the beginning of every Youtube video launched. This do… (read more)

Whenever I start a Youtube video ever since turning on Dolby Atmos, there is a good 2-3 seconds of audio cut out of the beginning of every Youtube video launched. This doesn't happen on Edge or Chrome. I have tried turning off hardware acceleration in Firefox and restarting Firefox but this does nothing. Even when I rewind the video, the audio is not there even though the video is playing.

Asked by TAYLORREED2112 2 months ago

Downloads doesn't ask where to put file or what to name it even though Settings specifies that

For downloads, I have always set Firefox to ask [a] where to put file and [b] what to name it (see attached screenshot from my current Settings page). But starting seve… (read more)

For downloads, I have always set Firefox to ask [a] where to put file and [b] what to name it (see attached screenshot from my current Settings page).

But starting several months ago, most of my downloads just dump the file in the Windows "Downloads" heap with whatever file name the web site assigns it. This means that I have to act quickly to [a] figure out what the file name is, [b] rename it something meaningful, and [c] move it to a folder so I can FIND it if I need it (otherwise why bother to download).

Example. Amex names my monthly statements in this form: 2025-05-20.pdf. To SEE what that name is, using the command prompt I immediately sort the downloads folder by date to find the latest file. I then rename it to be Amex20250520.pdf and move it to the folder where I keep my all Amex statements.

Since this happens with multiple (but not all) websites I download from, I assume that the problem is probably not in the web-site client software, but as the result of a change in one or more of the components involved in the download (e.g. Firefox and/or Windows).

But most of the web sites I deal with now handle almost all customer service via AS (Artificial Stupidity) bots, so there's no way to report this to an actual human bean who MIGHT be able to diagnose and fix the problem.

Thanks in advance for any advice anyone can offer on how to deal with this annoyance.

Asked by Mandy W 2 months ago

Odd behaviors

I have a banking site that works on firefox, yet this firefox does not accept password saving or user id savings. Though it does every other site I have used, except this… (read more)

I have a banking site that works on firefox, yet this firefox does not accept password saving or user id savings. Though it does every other site I have used, except this one. Any ideas what is going on with that?

Asked by Yinsul 2 months ago

Delays and lags

About once a minute or more Firefox lag by 10-15 seconds before showing a character or characters I have typed. It seems to be using a lot RAM. I have one window open w… (read more)

About once a minute or more Firefox lag by 10-15 seconds before showing a character or characters I have typed.

It seems to be using a lot RAM. I have one window open with six tabs, including this one, and it is using nearly 8GB. There are 48 processes showing in Activity monitor.

I am using version 135 on a Mac Book Pro running MacOS 15.3 (Sequoia).

It is almost unusable.

Asked by dkgqncsv4q 3 months ago

Firefox Freeze when I click on Import Certificate

Firefox Freeze when I click on Import Certificate O.S : Linux, Fedora 41, x64_64 Kernel: 6.12.13-200.fc41.x86_64 Version: ```bash rpm -qa firefox firefox-135.0-1.f… (read more)

Firefox Freeze when I click on Import Certificate

O.S : Linux, Fedora 41, x64_64 Kernel: 6.12.13-200.fc41.x86_64 Version:

```bash rpm -qa firefox firefox-135.0-1.fc41.x86_64 ``

I've tried clear cache, disable video acelleration, Disable all Add-ons

Regards.,

Asked by hhlp 2 months ago

Firefox Again Becoming Unusable

I've been a Firefox user since the beginning, but every few years I leave the browser because it becomes unusable. I am at one of those inflection points now. During th… (read more)

I've been a Firefox user since the beginning, but every few years I leave the browser because it becomes unusable. I am at one of those inflection points now.

During the past few weeks, I've run into web pages that simply will not work in Firefox. I have not tracked all of the URLs, but can tell you they include navigation of Tax1099 (a website used to send tax documents) and AT&T, where I could not access their Premier shopping page. These pages load easily in Chrome and Edge.

Yes, I've tried standard troubleshooting, including disabling my longstanding extensions and all suggestions in this article (http://mzl.la/1xKrMnN).

I simply do not have time to troubleshoot this every day, every time I need something in timely fashion. It is a huge time suck. Firefox has -- again -- become an impediment to my work flow and it seems time to leave it, again.

I;m not asking for help; this is simply a fact. And Mozilla should consider it a reason why Firefox has lost popularity. Most people will simply move on, and not do any troubleshooting, take the time to search for solution or write to this board. In the past, I've been told that this is MY problem with MY systems (because this happens on two different computers). Whether or not that's true, it doesn't change the fact that other browsers do not have this problem. Ever, in my experience.

Asked by Mitch 2 months ago

Slow/Hanging Searching

For about 1 month now whenever I perform a google search using the address bar I get no response. I have to close and reopen FF afew times untill it performs the search. … (read more)

For about 1 month now whenever I perform a google search using the address bar I get no response. I have to close and reopen FF afew times untill it performs the search.

This occurs in my synced account in any of my Wiondows devices. Troubleshoot mode makes no difference.

I've uninstalled all 3 plugins which iI use but to no avail.

Asked by TGII 2 months ago

Can't associate .odt files with Writer since upgrade to 135.0

I keeep a file on my system which is essentially an annotated list of links to useful references. Since upgrading to Firefox 135.0, I can no longer open links to these re… (read more)

I keeep a file on my system which is essentially an annotated list of links to useful references. Since upgrading to Firefox 135.0, I can no longer open links to these references if they are local documents (links to websites work fine). Attempting to open a local document (usually an .odt file) brings up a window describing the file and offering tp save it, or open it with the system handler. Opening with the system handler produces an error message "unknown error" and suggests trying saving to disk first. Clearly Firefox does not know how to deal with .odt files, and I can find no way of telling it.

If I get to Settings - General - Files and Appications and scroll down the Applications window to ODT document, I find it set to "Always Ask". I can change this to "Save File", "Use System Handler (default) or "Other". "Save File" is not what I am trying to do, and the other two options produce the same result as "Always Ask". There seems to be no way of telling Firefox to open .odt files with Writer (or anything else for that matter.) The support page (https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file) suggests that I should have a further option "Use<application name>". But it just does not appear. Anyone any ideas?

Asked by shop79 2 months ago

Firefox 135.0 now always opens on Welcome and Privacy tabs and ignores settings

I found old posts about this from 2012 or so, but nothing for current version of Firefox I have been using Firefox for years. This has suddenly started happening on my la… (read more)

I found old posts about this from 2012 or so, but nothing for current version of Firefox I have been using Firefox for years. This has suddenly started happening on my laptop. Annoyingly it also displays the same configuration pop-up with various screens you have to go through, clicking Skip this step before you can start browsing. I reset the Home Page to my preference. But next time I start Firefox it reverts to the Welcome and forgets all settings.

Asked by MikeGatehouse 3 months ago

Firefox using huge amounts of RAM/crashing

I am on a Mac desktop running Ventura 13.7.3 and running Firefox 135 with extension of Ghostery, Privacy Badger, Google Don't Track Me, Facebook Container, FoxClocks and … (read more)

I am on a Mac desktop running Ventura 13.7.3 and running Firefox 135 with extension of Ghostery, Privacy Badger, Google Don't Track Me, Facebook Container, FoxClocks and SoftGreenLeaves theme. All of these extensions have been playing nicely with each other for a long time.

Recently I've been having trouble recently with Firefox doing that thing of suddenly freezing/producing multiple windows and I need to refresh in order to get it working properly again. This has happened three times in the last five days - so frequently that I now keep the refresh instructions on my desktop. Today I heard the CPU grinding and clicked open my Activity Monitor to see four listings of 'FirefoxCP Isolated Web Content' running all of them using in excess of 2Gb. Unfortunately I wasn't able to get a screenshot of the Activity Monitor while this was going on as I had the Mac force quite Firefox and the moment I did, the activity stopped, but I've attached an example of the Activity Monitor showing still high CPU values for a few moments of browsing.

So what's up? How can I stop the CPU grab? How can I stop the frequent crashing?

Asked by skyreburn 3 months ago

Unable to connect screen

This morning Firefox stopped working for every website I attempted to access. The window shows the "Unable to connect" error. I'm currently using Edge for the Mozilla si… (read more)

This morning Firefox stopped working for every website I attempted to access. The window shows the "Unable to connect" error. I'm currently using Edge for the Mozilla site help pages. I've tried many of the help article procedures, including: 1) Removed and re-added Firefox in the Windows Defender Firewall settings; 2) Scanned PC for Malware (Webroot SecureAnywhere, CE25.1), no threats detected; 3) Cleared recent history from Firefox. 4) Opened Firefox in Troubleshooting Mode but the problem persists. 5) I've also set the Network settings to "no proxy". Windows settings is set to automatically detect settings Firefox was working last night when I was installing an old version of Quicken 2015 (off-line/non-network installation). What's my next step?

Asked by Jim 3 months ago

Firefox behaving different on two computers

I have two computers - one Windows 10 and one Windows 11 I have Firefox 135.0 installed on both of them. When I'm looking at a recipe on the website: https://www.tasteofh… (read more)

I have two computers - one Windows 10 and one Windows 11 I have Firefox 135.0 installed on both of them. When I'm looking at a recipe on the website: https://www.tasteofhome.com/recipes/slow-cooker-rotisserie-style-chicken/?_cmp=slowcookernl&utm_source=email&utm_medium=newsletter&utm_campaign=&utm_audience=&_mid=754995&ehid=f2c9dc4df75a96cec74bb878e8e55ed61233365f&os_ehash=f2c9dc4df75a96cec74bb878e8e55ed61233365f&_PermHash=33bd81daea6ba3d5b9b6bfe1b1324a6a59c6cf4637a8060e34a28dd3bb62483f&tohMagStatus=NONE the new computer has a spinning circle for looking at the reviews. The old computer displays them right away. Both computers are sitting side-by-side on my desk, plugged into the same LAN, and using the same Comcast ISP connection. Also, the Edge browser on the Windows 11 computer shows the reviews right away - no spinny circle.

Asked by W, Perry Byant 3 months ago

Cybersecurity/Hacking Issues

Hi I'm having issues with cyber-hacking and it's happening especially when using Mozilla Firefox. Is there any help you might be able to offer or point me in the directio… (read more)

Hi I'm having issues with cyber-hacking and it's happening especially when using Mozilla Firefox. Is there any help you might be able to offer or point me in the direction to get some help with hackers who are more like domestic terrorists? I've been having these issues ongoing for 1 1/2 years almost daily. Thanks & Best Wishes

Asked by datsungtt 2 months ago