Showing questions tagged: Show all questions
  • Archived

how to make firefox my default browser in Windows 11

I was using DuckDuckGo and it failed a connection, now trying to switch to Firefox as my browser. I still get confused about browsers and search engines, but I want to be… (read more)

I was using DuckDuckGo and it failed a connection, now trying to switch to Firefox as my browser. I still get confused about browsers and search engines, but I want to be able to connect to a website that did not function with DuckDuckGo, all of a sudden and for no reason I could figure out. I have Microsoft 365 Windows 11 (I think) on 1 laptop and Windows 10 on another laptop; I am trying to use the newer laptop with Windows 11 but not totally switched over.

Asked by gr8muin 9 months ago

Last reply by Balázs Meskó 9 months ago

  • Solved
  • Archived

cannot log into Mercari on Laptop, but can on phone

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit) When I awoke my laptop from sleep this … (read more)

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit)

When I awoke my laptop from sleep this morning, the opened Mercari tab did not load correctly, forcing me to log out and attempt to reset it. It acted as if I was not logged in to begin with and would not load the correct account information. When I logged out and then attempted to log back in, I was given an error that stated that the password or account was incorrect. I contacted Mercari Support for assistance, first, as I could not log into my account on an Edge browser, either. When I opened a Chrome browser, it auto-logged me in without issue. Mercari support assisted me for close to 13 hours, and eventually changed my email address associated with my account. Unfortunately, after that, I still could not get logged in, still getting the same wrong password or account message on my laptop. HOWEVER, when I opened firefox on my phone and attempted to log in there, it worked, using the same account and password information as I had attempted on my laptop. Additionally, I was able to log into my Mercari app on my phone, as well as BOTH Chrome and Edge on my laptop. It is only Firefox on my laptop which is not accepting the correct information. I have cleared my cache on firefox, which did not work. I have done an end task on Firefox on my laptop and restarted it, which did not work. I have restarted my laptop, which did not work. I power cycled my T-mobile router, which did not work. I even connected to the internet via hot-spot through my motorola phone, which also did not work. I can log into Mercari on any other way that I attempt, using the same account and password, EXCEPT for Firefox on my Lenovo. Firefox claims that it is up to date and will not find a newer update. Nothing was altered, to my knowledge, between putting my laptop to sleep last night and waking it up this morning. No updates, power interruptions, or anything that I am aware of. I am at my wit's end and am out of ideas for things to try to fix this. Please help. I do NOT want to have to run Chrome again, just to be able to log into a single page on my laptop.

Asked by Ravyn 9 months ago

Answered by Ravyn 9 months ago

  • Archived

Firefox attempting to open files before download finishes

Recently when I try to download a file Firefox seems to give it a random amount of time before it attempts to open the file. For small files this isn't a problem, as it a… (read more)

Recently when I try to download a file Firefox seems to give it a random amount of time before it attempts to open the file. For small files this isn't a problem, as it always seems to give at least a few seconds, but larger files get cut off. This leaves the file corrupted/incomplete.

I have no idea why is started doing this. Just one day it started opening everything I downloaded, be it PDF, image etc when complete. I turned this off and it has stopped for things that download properly, but it's still doing this 'cut off' attempt to open.

Any help would be appreciated, thanks,

Asked by mirumotokojiro 9 months ago

Last reply by mirumotokojiro 9 months ago

  • Archived

mozilla extension " screen recorder " logo not showing on my screen

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to u… (read more)

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to use this extension facility. Please solve it. And also I have been blocked for accessing this extension owner' s website. THANK YOU. OM PRAKASH GUPTA

Asked by om prakash Gupta 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Open the Anaf certificate login

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occ… (read more)

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occurred during a connection to login.anaf.ro. SSL peer was unable to negotiate an acceptable set of security parameters. Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am using standard tracking protection, i checked Don’t enable HTTPS-Only Mode, i cleared cookies, nothing work.

Asked by Adrian Cimpoi 9 months ago

Last reply by Adrian Cimpoi 9 months ago

  • Archived

Online-Banking doesn´t work anymore after update to Firefox 134.01

Website https://www.sparda-bank-hamburg.de is not funktioning anymore after Firefox-update to 134.01, even after deactivation of Firefox´optimised tracking-shelter for th… (read more)

Website https://www.sparda-bank-hamburg.de is not funktioning anymore after Firefox-update to 134.01, even after deactivation of Firefox´optimised tracking-shelter for this website. Login and Logout on this website is no more possible. I cannot us the opened Cookie-mask for this website anymore. Could you, please, assist to find a solution. Best regards Erich Fülling

Asked by ef84 9 months ago

Last reply by ef84 9 months ago

  • Solved
  • Archived

Firefox Home (default) desktop is different on two computers in the same house (same accounts)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit). On my main computer, creating a new tab… (read more)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit).

On my main computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the first image (firefox_2025-01-19_17-42-57.png)

On the other computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the second image (firefox_2025-01-19_17-43-57.png)

How to I get both instances of Firefox to do the same thing when creating a new tab, i.e. organize the recommendations like the second image?

Asked by Jim Reisert 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Archived

Word replacement - Mr. Bully

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by … (read more)

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by opening repost. If it is one of my own comments I can open Edit and see the original. I asked Substack support about it and they say it isn't them and to check with my browser. OK, Firefox, is this a new "feature" of Firefox or someone hacking Firefox. Would you please look into this for me.

Asked by clwolffire 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Sync passwords and bookmarks on two different laptops

Hi there, I just got a new work laptop and tried to sync my firefox browsers so I could keep my passwords and bookmarks from my old laptop. Unfortunately I forgot my pass… (read more)

Hi there, I just got a new work laptop and tried to sync my firefox browsers so I could keep my passwords and bookmarks from my old laptop. Unfortunately I forgot my password, so I had to reset it on my new device. I logged in again on my old laptop but it's still not syncing or updating the bookmarks on the new laptop. Is there any way to move my bookmarks and passwords over to my new laptop? Thanks!

Asked by audrey9 9 months ago

Last reply by audrey9 9 months ago

  • Archived

Websites randomly load in the wrong font.

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. He… (read more)

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. Help!

Asked by Kevin Martin 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Using symbols + - in the search bar to do calculation make it disappear

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator. It, ho… (read more)

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator.

It, however, still work normally if I were to write "3 plus 3"

Asked by takianguyen 9 months ago

Answered by takianguyen 9 months ago

  • Solved
  • Locked
  • Archived

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Asked by brian.henson1 9 months ago

Answered by brian.henson1 9 months ago

  • Solved
  • Archived

PR_CONNECT_RESET_ERROR on certain websites (this error is not present in Troubleshoot Mode or other browsers)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium. Here's what I've tri… (read more)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium.

Here's what I've tried (none of these works):

  • DNS over HTTPS turned off
  • Uninstall all add-ons
  • Reinstall Firefox
  • Create new profile and set it as default
  • Delete/rename certs.db in the Firefox profiles folder.

The only fix that works is to use Troubleshoot Mode every time I visit these websites which is not practical. Any ideas on what could be the problem?

I don't know if this is relevant but one of the websites that does not work is https://alexan.com.ph/

Asked by xqzgh297 9 months ago

Answered by xqzgh297 9 months ago

  • Solved
  • Archived

Unable to Access Flickr

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching t… (read more)

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching the error message. I am running with standard firefox protection. I have cleared cache and cookies. I have also added Flickr as an exception to Firefox enhanced privacy tracking. Firefox is up to date (version 134.0.1 (64 bit)). Anyone else having this issue or know the solution?

Asked by mcpandt 9 months ago

Answered by mcpandt 9 months ago

  • Archived

The webpage loads too slowly

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.… (read more)

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.

Asked by mozilla687 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago