Firefox Community Forum

I have a new installation of Ubuntu 24.04.1 desktop, all default install options (selecting "normal installation"). Upon first login, I'll open firefox, click the sync button and log in. After putting in the code emailed to me and 2FA, my login/sync status show that it's active for just a fraction of a second and then a yellow triangle appears. Clicking the sync button shows my email account with status of "Account Disconnected". However, on Mozilla's account settings web page, it says I am signed in to the new Ubuntu install on the connected services page.

I have attempted to sign in half a dozen times and see the same sequence of events: A successful login and then "account disconnected". I've changed profiles, removed the signed-in profile from mozilla's accounts page, done an apt remove/install of firefox while deleting all profiles, and deleted and re-installed Ubuntu completely from scratch. My system date/time is correct and I don't see any cert errors when browsing regular websites with SSL.

Looking at the sync debug, I see many invalid token messages, with 'invalid token error, but account state appears ok?'. I've pasted them here: https://pastebin.com/squXBebF

I can replicate this by installing ubuntu (https://ubuntu.com/download/desktop), opening the pre-installed firefox and attempting to log in.

For some websites, Firefox doesn't seem to try to resolve them in normal browsing. As seen in the screenshot, Firefox stays on the New Tab page. When trying to access through a hyperlink, the favicon of the current page blinks out for a fraction of a second but nothing else happens. This happens with all of the websites I've tried with the .fun TLD (e.g. neal.fun, jklm.fun) and the .work TLD (e.g. frame.work, at.work). This does not happen in private browsing however, where these websites function normally.

This happens only on my PC that runs Manjaro. I also have a PC on Ubuntu, and it does not have this issue. I have tried clearing cache and cookies, to no avail. I haven't tried uninstalling and reinstalling Firefox as I'm afraid of losing session information and extensions. Any help, ideally allowing me to keep the aforementioned data, would be greatly appreciated.

System information: OS: Manjaro Linux Kernel: 5.10.224-1-MANJARO Firefox version: 129.0.1 (64-bit)

Hello all, I recently made the change from chrome to firefox and have been loving it so far. The only issue is; when I have a youtube video open while playing minecraft, the video lags and the audio skips. It never buffers and I have a great fibre Ethernet connection. When I try on chrome it doesn't happen. Only on firefox.

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

Firefox doesn't reach many websites. Most notably my banks. It times out. It says the website is not available. I've tried updating the website URL. I've cleared cookies. I've been able reach these websites with Microsoft Edge. I downloaded an updated version of Firefox. What can I do?

With Firefox 129.0 for Windows (64-bit), I am unable to log into one of my banking sites. It always says invalid username/password. It works fine with Microsoft Edge, and another computer still on 128.0.3, and their phone app.

I have tried the normal stuff of clearing cookies and cache, safe mode, etc... No change.

Unless someone has a similar card that uses a similar login, may be hard to test, but this is the login link: https://auth.securebanklogin.com/?brand=card

Topic as above.

can't access the browser with all my settings - some will need reverification codes if I can't access - any advice please thanks Rob

error message platform version 129.0 is not compatable with mini Version 128.0.3 what does this mean? Thanks

Hi there,

My copy of Firefox in Windows auto-updated yesterday and wiped out all of my bookmarks. Is there any way that I can retrieve these? I apparently wasn't running the browser logged in, and I had no backup.

Thanks.

My bookmarks/settings bar on my PC now only displays the address bar. The search bar, which I regularly used, has vanished and I can't find a way to restore it. A reset to default does not help. Thank you in advance for any help.

I am unable to load the video pages on prime video in firefox. Instead of loading the video's page, it gives me a black screen and says "That shouldnt' have happened. It looks like something went wrong on our side. Let's find you a great video to watch instead." It works fine in Chrome, and other streaming sites like Netflix also work. I tried upgrading firefox, and upgraded to 129.0 (64 bit), but the same error is still happening. I contacted Amazon support, they couldn't figure it out, and told me to talk to Firefox support.

I disabled ublock origin, and disabled trackign protection, and error still occurs.

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the font size seems to have been left out. I know we can ctrl + to enlarge what's in the browser window but this has no effect on the actual browser fonts. They are wayyyy to tiny. Is there a fix for this?

Hi, Just received your "Webpages, simplified" notice and it triggered two improvements you can easily make so Firefox is more accessible to users with disabilities.

• Make buttons more descriptive "Learn More About Reader View" makes all the difference to someone using a screen reader. Imagine skimming a page where all the links just say "Learn More." This is pervasive across Firefox and easy to fix! (See screenshot of your page, attached.)

• Add link to accessibility features or Mozilla's accessibility statement at the bottom of every page. I should not have to do a search to find out about accessibility. See example screenshot from Univ. of California, attached.

How can I remove Google as a search engine that appeared after having my computer checked for viruses etc? I want to restore duckduckgo as my primary search engine.

Every time i update firefox now it keeps **re** ticking the two studies boxes ... microsoft style :(

How can i stop this new mozilla behaviour happening every time i update please and protect my privacy ???

somewhere in about:config perhaps??

I know it takes just two mouse clicks to open the About dialog, but I'd like to bookmark it so when I check my daily bookmarks by right-clicking a folder and clicking "Open All Bookmarks", it would be displayed. This would be a convenient, albeit forceful, way to keep Firefox up-to-date. The About dialog isn't modal, so that shouldn't be an issue.

nevermind. fixed itself. maybe it just took it a lot longer than expected

I have two firefox accounts. Got a new computer and trying to sync to the new one. I have tried to sync both of them. But only 34 of 300 passwords transferred and only 20ish bookmarks of 100s transferred.

I have tried looking into both accounts on both computers at the same time, run sync, but nothing more will transfer