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  • Archived

Access Denied

I am getting "access denied" for a specific website, ONLY ON THIS COMPUTER, using foxfire. Your articles are not helpful, and I'm not a novice PC user. I use "clear histo… (read more)

I am getting "access denied" for a specific website, ONLY ON THIS COMPUTER, using foxfire. Your articles are not helpful, and I'm not a novice PC user. I use "clear history" setting at close of browser. I'm am very frustrated, but I like foxfire and don't want to use Microsoft Edge. However, I will if we can't get this fixed. Thanks, Linda Vick

Asked by vicksberg 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session.

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session. I am to the point of just finding a new session manager. I have used this produce fo… (read more)

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session. I am to the point of just finding a new session manager. I have used this produce for years, but I am disappointed they have not updated and automated the recovery process. nor do they clearly explain their analog recovery process and I need this F*** now. Its not like I have contributed money along the way.

Asked by Don Mashak 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Passwords not syncing between browsers

I have Firefox in a Windows, a Mac and an Ubuntu computer, and sync is not working properly, passwords stored in the browser in the windows computer are not the same as t… (read more)

I have Firefox in a Windows, a Mac and an Ubuntu computer, and sync is not working properly, passwords stored in the browser in the windows computer are not the same as the ones in the other computers, I did the "Sync now" but it didn't work, I disconnected my account in the Mac and synced it again but it is the same thing, not appearing in either

Asked by carlosleyequien 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Credit card numbers not able to be used

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card,… (read more)

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card, showing that it did save it, but i cannot access it, and i cannot use the number on the card? I would really like to retain it, can anyone enlighten me? Thanks

  • Archived

removing stubborn tiles from firefox

I have quite a few tiles on firefox I can not delete. They will sometime move around the page but will not go away. I switched to firefox recently because of IE going aw… (read more)

I have quite a few tiles on firefox I can not delete. They will sometime move around the page but will not go away. I switched to firefox recently because of IE going away and have been trying for several months with no results. I'm not sure what the boxes on the home screen are called but hope someone understands what I mean.

Asked by doubledaddy1966 2 years ago

Last reply by cor-el 2 years ago

  • Archived

My password generasting program IOLO(Bypass password Manager) does not display corectly when using firefox

The password program does not display the entire page when I signed in and using the program. The program works perfectly using other browsers(Edge / Chrome), it's only o… (read more)

The password program does not display the entire page when I signed in and using the program. The program works perfectly using other browsers(Edge / Chrome), it's only on Firefox that I have this problem. I've worked with the password people and they can't fix the problem either.

I've attached a screen shot of problem. The box with the red bar at the top should also have a red bar box at the bottom, bit all you can see is a sliver of red at the bottom.

Asked by den.reba 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox browser

Even though I have blocked popups now I get repeated adverts from Firefox itself for your password manager and similar things. I get no adverts from other companies and … (read more)

Even though I have blocked popups now I get repeated adverts from Firefox itself for your password manager and similar things. I get no adverts from other companies and if I cannot stop the Firefox nuisance I will change my browser once again. How do I stop these Firefox adverts? I have the latest updated Forefox and run Win 11 on a PC

Asked by pandgstewart 2 years ago

Last reply by pandgstewart 2 years ago

  • Archived

Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Synching from Safari

I am trying to switch from Safari to Firefox. I would like to transfer all of my bookmarks, passwords, account info and history to Firefox. How do I get everything tarn… (read more)

I am trying to switch from Safari to Firefox. I would like to transfer all of my bookmarks, passwords, account info and history to Firefox. How do I get everything tarnsferred to Firefox?

Asked by larrygasaway 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be chang… (read more)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

send link stoped working

I have looked for 4 hours now to find a fix for send link in my file tab you have & I am done i need help .malito box that comes up to hook in with what ever I … (read more)

I have looked for 4 hours now to find a fix for send link in my file tab you have & I am done i need help .malito box that comes up to hook in with what ever I want to send stoped.again 2 time now. last time I re load firefox & it work for few days then now GONE.DEAD. windows 10 hp alinone i am running so if you can tell me what to do be nice with out having to start all over. thanks alisa from wyoming . [email removed from public]

Asked by Wyominglady8 2 years ago

Last reply by James 2 years ago

  • Archived

Cant play HDR media?

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major fla… (read more)

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major flaw as HDR media is definitely the future. And this has been working just fine in any chrome based browser for years now.

Is there any way to enable this?

Thanks for your time and help.

Asked by Itami 2 years ago

Last reply by user104147805413306348376805769878442569366 2 years ago

  • Archived

No Sound from Firefox

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> … (read more)

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> Autoplay are set to "Allow Audio and Video". There is nothing wrong with the computer as I can play videos and sound files on it with no problem. Sound is no problem on Internet Explorer or Microsoft Edge. It is just Firefox that after years of use the sound as stopped working. Can anybody help?

Asked by clive27 2 years ago

Last reply by Richard 1 year ago

  • Archived

Banking pages won't advance beyong Loading pop up

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise act… (read more)

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise action. Tab continues and won't even auto time out disconnect like it should. must close tab to exit. Edge browser works fine on site, problem just began this week (update glitch ?)

Asked by TGCBM 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Excell online rows mess up during copy/paste

Hi guys, In a company we use Excel online for filling some information internally. The problem is next: Open sheet>enter information>TAB(s)>Enter=informatio… (read more)

Hi guys, In a company we use Excel online for filling some information internally. The problem is next:

  • Open sheet>enter information>TAB(s)>Enter=information entered, rows are okay;
  • Ctrt+F/Scroll up for older case>copy>go to end>paste=information is there, but row number is moved for a rown down.

This doesn't happen on Chrome(tested). Attached are few examples. Waiting for your reply.

Cheers!

Asked by duskovuk 2 years ago

Last reply by duskovuk 2 years ago