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Skip to content Mozilla m logo Opens in new window ⁨Mozilla⁩ logoOpens in new window Website Privacy NoticeOpens in new window Terms of ServiceOpens in new window Enter … (read more)

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Asked by Earl Gabriel Murphy 2 weeks ago

Primary Email

The email account I use for my firefox login is now no longer in use, is there anyway I can change the primary email to a different one, I am currently logged in but dont… (read more)

The email account I use for my firefox login is now no longer in use, is there anyway I can change the primary email to a different one, I am currently logged in but dont have a back email on my account and if I try to add one it wants to send me a verifaction code to the email I can't access.

Asked by stegled 2 months ago

Cannot add email

My email changed and I have no access to it. I just want to add my new email to the account. No recovery was set up as this account was set up many years ago. How can i c… (read more)

My email changed and I have no access to it. I just want to add my new email to the account. No recovery was set up as this account was set up many years ago. How can i change the account email?

Asked by mpalme 2 months ago

  • Locked

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentifica… (read more)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Asked by dkmozilla 3 months ago

Last reply by Denys 3 months ago

  • Locked

My primary email ID needs to be deleted and different one made primary.

Hello, I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd l… (read more)

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

Asked by Ajay Simha 1 month ago

Last reply by Denys 1 month ago

  • Locked
  • Archived

Bizarre emailchange issue

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it… (read more)

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it is not listed anywhere in Firefox (Mozilla ) that I can find. Typically software issues ..day in the life crap.

Asked by SuMo Bot 1 year ago

Last reply by markwarner22 1 year ago

How do I change my secondary email to my primary email?

I need to update my email to my new account. I list it as my secondary and need to make it my primary email. When asking this question I got a response that there was a… (read more)

I need to update my email to my new account. I list it as my secondary and need to make it my primary email. When asking this question I got a response that there was a "make primary" button next to the secondary email that you could use to perform this task. My account does not have that option. I changed my email last year and need to correct it for my Firefox account. Please help.

Asked by lips111 1 month ago

Last reply by Paul 1 month ago

  • Locked

I no longer have access to the primary account email.

I no longer have access to the primary account email. I went under "manage account" tried to make the secondary email my primary, Firefox sends verficiation code to my pr… (read more)

I no longer have access to the primary account email. I went under "manage account" tried to make the secondary email my primary, Firefox sends verficiation code to my primary email. I do not have access to that email.

Please help.

Thanks Ajay

Asked by Ajay Simha 1 month ago

Last reply by Denys 1 month ago