Firefox Community Forum

I experience Firefox crashes when doing simple tasks (Youtube, WhatsApp, searching). It happens frequently. I also experience crashes on my system and other software in general (Photoshop, After Effects, Blender).

Here are some crash reports IDs bp-ad13b5a3-98db-4873-82d3-20b3d0250126 bp-b01811eb-4d7a-47cb-af4f-2265b0250126 bp-abb7bdcf-9bb4-4a64-a745-e5a300250126 bp-6bd03510-8242-4311-9c6a-3dcdf0250125 bp-6c7b83c5-cb1f-4f89-b56d-5f4f20250123 bp-c857cf83-a0fd-4cd2-a4e9-e54010250123 bp-551e852c-0d45-43b2-8908-0552c0250123

I have run memtest86, Prime95, Cinebench and Furmark. These tests and benchmarks detected no errors or performance instabilities.

I believe it's systematic issue. I have licensed software and Win 11, 32 GB RAM, i9-14900HX, 4070 RTX, Lenovo.

I set pagefile management to automatic. I tried to clean cache, but nothing works. SFC /scannow doesn't give errors. Setting firefox.exe to firefox1.exe doesn't help. No addons installed.

What is causing the issue?

Help appreciated! Thanks! :)

I have been having issues for some time with my home page not loading after startup in the mornings. My default browser works fine. But Mozilla Firefox is not! If I shut down numerous times, or do a restart or go into my default browser, Firefox will load after an hr or two of repeated attempts! This has been going on since the last 3 updates. I have plenty of storage left on my computer. I have just done the latest update (134.0.1 (64-bit) - Windows 11. Can anyone throw some light on this issue?

Since the latest update my firefox seems to have trouble loading video and streaming resources. Browsing through youtube shorts it would not let me scroll down by using the mousewheel or have a delay of 3 secons from time to time. changing to the downarrow to view the next short made me hit an invisible wall at about 200 shorts. browsing twitch also leads to signifficant delays of several seconds until any click action is performed. one time it even crashed so i decided to clear the browser cache and restart my pc. is there a new way the temporary data is stored in the new version? i have 32 GB of RAM and lots of free disk space so that shouldn't be the issue. Firefox used to have no issues whatsoever in older versions regarding videos and streams.

I began getting the above message immediately after updating to the latest Firefox version. Whether opening a new tab, or refreshing an existing one, nothing but the crash message shows up.

Firefox keeps crashing on me, to the point it is almost unusable. It's about 50-50 whether a tab crashes or the whole program does, but it happens multiple times while trying to do anything online. It happens with nearly every website I visit (Netflix, The Guardian, Google, Duck Duck Go, etc.) For example, it crashed a half a dozen times trying to ask this question.

I tried uninstalling and reinstalling Firefox, but the frequency of crashes has only increased since then.

I am running Ubuntu Studio.

Following the advice at this page (https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting#w_get-help-fixing-this-crash) I tried restarting in Troubleshooting mode, and it still crashed. The next step was to post a question here with a list of crash ID numbers, which are below.

Any ideas are appreciated!

bp-363e936d-17ab-4aad-ba43-c6cb10250105 1/5/25, 07:56 View bp-4e2ecdbc-6e3d-429f-9614-71f2e0250105 1/5/25, 07:55 View bp-3af57539-4487-4a95-9931-c62e60250105 1/4/25, 21:11 View bp-38fc31c2-20c0-4dbf-a6f6-726ac0250105 1/4/25, 20:58 View bp-6e7e1a13-c19a-4ce0-984a-0f26f0250105 1/4/25, 18:06 View bp-a9aefac0-6daf-4a53-b90b-13e120250104 1/4/25, 17:13 View bp-01d4a0a8-e910-4e44-bb37-9a07d0250105 1/5/25, 08:01 View bp-8e4c6f3d-8f48-4dd9-b467-21ddf0250105 1/5/25, 08:01 View bp-c7188512-8089-45cb-8623-684680250105 1/5/25, 08:01 View bp-80d4e2aa-d2cc-480d-833a-654b20250105 1/5/25, 08:01 View bp-99798b48-4459-4b7d-bcec-2d2c20250105 1/5/25, 08:01 View bp-398b8413-0739-4fb5-be7d-7fbec0250105 1/5/25, 08:01 View bp-82bdc234-6057-4c37-9186-a39200250105 1/5/25, 08:01 View bp-0d06e6c4-f991-48f4-8810-acb8e0250105 1/5/25, 08:01 View bp-d1802887-466b-4467-b6a6-ed9870250105 1/5/25, 08:01 View bp-abe6d335-9d1f-41cf-9045-01a320250105 1/5/25, 08:01 View

Every single time I try to sign into Google, Firefox freezes after I type about 4 letters into the user name box. Hangs and I have to restart. Every. Time. I have to switch over to Chrome to log into Google. It's a real pain in the butt. Anyone else having issues?

Hi! My Name is Agatha Rose and I am a Content Writer. Recently, I'm using the Firefox in which some show That is Loading of Websites e.g. Oracle Cards Reader to Slow So, I didn't work correctly in my PC This Issues decrease my Performance in online Field So, I want you to suggest me how can I remove this Error So, help or I move on other Browers!

Hello Experts, I am addicted to firefox. However, probably in the context of windows 11 24H2 update, firefox started to behave "buggy". After a while new tabs/new urls don't load anymore. This can be fixed only by a restart of firefox. Than the issue reappears after a while. I tried everything obvious, disabled extensions, reset to defaults, created a new, clean profile, tried deactivating antivirus, tweaking with about:config. I have no clue. I'am now working in parallel with chrome which has no issues. Any ideas? Recommendations?

I get what looks like a DoS attack every day at 7:43. It disables my PC for about 10 minutes. I have traced it a Mozilla task using the task scheduler. The scheduler provides the following information:

The Background Update task checks for updates to Firefox when Firefox is not running. This task is installed automatically by Firefox, and is reinstalled when Firefox runs. To disable this task, update the browser settings or the Firefox enterprise policy setting “BackgroundAppUpdate”.

I have gone into settings but can't find the BackgroundAppUpdate setting to see if disabling this task will solve the problem. Any idea where it is?

If I had a clue of what you could do oter than turn time backwards, I would be happy to suggest it...how a bout tell me what I must do--other than closing the app and then opening it--??? I haven't been this pissed at a computer for DECADES!!!

For years I've used My Yahoo as my homepage when I first launch a browser like Firefox. However Yahoo changed it recently so it goes to a general Yahoo page. Not happy with that as it has way too much information on the page (which may be part of the problem). I can't enter info for Google search. If I try to reload the page there seems to be no response, or after a bit I'll see the spinning wheel. I've had to Force Quit more times than I can count, which also doesn't seem to generate a report for Mozilla each time. I use a VPN (Mullvad) but even if it's switched off the problem persists. I use a MacBook Air with Sequoia 15.1.1 as the OS. I have Firefox set in Troubleshoot mode at the moment and the pages I need, like Google search, work just fine, like they would normally. Still having the problem as of 1-14-25 at 11:30 AM MST.

Firefox stops responding(the message from Fire fox) during my attempts to download files from my personal email. This freezes up my computer and I have to (Ctl-Alt-delete) to regain control of my computer. Every time I try to download, this occurs. I can choose print (the file) and this works. Fire fox should not be stop responding?