Showing questions tagged:

I am getting WebGL is not supported on my browser

I play a game on Facebook - and i go to it from a link in my email - but today it says your browser does not support WebGL - this happened a month ago but I forget how it… (read more)

I play a game on Facebook - and i go to it from a link in my email - but today it says your browser does not support WebGL - this happened a month ago but I forget how it got fixed. :-(

it worked yesterday - and I checked for Firefox updates and it is up to date. last time this happened - I did read an article online that suggested to go to put about:support in the address window and under General it said to uncheck standard performance and to click on "use accelerated performance" - that fixed it.

This time when I go to about:support - "Use Hardware acceleration when available" is already checked. How do I fix it this time? and why does this keep happening every so often?

Open 63

can't upload files to chatgpt

I am no longer able to use my ai apps, like chatgpt or claude.ai because firefox will no longer allow me to upload docs or images. This is a new problem, though I have no… (read more)

I am no longer able to use my ai apps, like chatgpt or claude.ai because firefox will no longer allow me to upload docs or images. This is a new problem, though I have not changed any of my settings.

Open 63

Summary (one sentence): Why is Firefox not loading quiz websites properly, and how can I fix it?

Hi everyone, I’m facing an issue with Firefox where some quiz websites are not working properly. Pages either load very slowly or sometimes don’t load at all. I mainly us… (read more)

Hi everyone,

I’m facing an issue with Firefox where some quiz websites are not working properly. Pages either load very slowly or sometimes don’t load at all. I mainly use these sites daily, so it’s affecting my routine.

For example, when I try to open this quiz page: http://telequiz.pk/

Sometimes it works fine, but other times it gets stuck or shows incomplete content. I have already tried refreshing the page and clearing cache, but the problem still happens randomly.

Can anyone guide me on what could be causing this? Is it a browser setting, extension conflict, or something else? Also, what steps should I follow to fix it permanently?

Thanks in advance for your help

Open 18

Web App Loads but Interactive Content Stays Blank in Firefox (Timeout / CDN Issue)

I’m experiencing an issue in Firefox where a web-based application loads the main interface, but the interactive content does not appear or remains blank. This happens co… (read more)

I’m experiencing an issue in Firefox where a web-based application loads the main interface, but the interactive content does not appear or remains blank. This happens consistently when the site is accessed through a CDN, while direct access to the origin server works correctly.

The issue seems related to delayed or timing-out requests (similar to a 524 timeout), where dynamic content fails to load within expected response times. Static elements render properly, but anything requiring API or server-side processing does not display.

This behavior also affects browser-based puzzle apps like Spelling Bee, where the gameplay area may freeze or fail to load entirely in Firefox. I’ve tested across multiple networks and devices, and the issue persists only in this routing setup.

Has anyone experienced similar rendering or loading issues in Firefox related to CDN timeouts or delayed responses? Any troubleshooting tips or Firefox-specific settings that could help would be appreciated.

Open 27

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please!

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please! Its usually only when the options are shown as little buttons or… (read more)

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please! Its usually only when the options are shown as little buttons or squares to tick off. Its not my mouse because it works for the usual mouse works.

I can't enter the tick/click necessary on this form to say "Email me when someone answers this thread" Cheers, Carol

Open 90

Recently I’ve been unable to play YouTube videos on Firefox: “Video unavailable.”

Recently I’ve been unable to play YouTube videos on Firefox: “Video unavailable.” I’ve tried clearing the cache and cookies, and restarting Firefox in safe mode. I’ve dis… (read more)

Recently I’ve been unable to play YouTube videos on Firefox: “Video unavailable.”

I’ve tried clearing the cache and cookies, and restarting Firefox in safe mode. I’ve disabled “Use recommended performance settings” and “Use hardware acceleration.” Still no videos.

I’m using a VPN and have several Ff extensions - none of them video related.

The problem seemed to start after the most recent Firefox update. YouTube works fine in Safari.

Thoughts?

Mac mini MacOS Sequoia 15.7.4 Firefox 148.0

Open 117

Recently, my access to my gmail.com email account is no longer working or giving me access

Normally, I use the FireFox browser to access my gmail.com email account to view my messages. I am not sure what changed, but now when I enter gmail.com on my FireFox br… (read more)

Normally, I use the FireFox browser to access my gmail.com email account to view my messages. I am not sure what changed, but now when I enter gmail.com on my FireFox browser, I am not getting any response. I do not get the gmail display where I would view my messages. Additionally, I am not getting any error messages, all I get is a blank screen.

Is there any advice you can provide to help me resolve this issue ??

Open 45

Accidently opened computer in unwanted browser - Facebook account is corrupted

Lost Mozilla as my default browser after accidentally opening my Facebook page using Edge. The only site that is corrupted is Facebook. All others work properly. I still … (read more)

Lost Mozilla as my default browser after accidentally opening my Facebook page using Edge. The only site that is corrupted is Facebook. All others work properly. I still want Mozilla. Looks like I've created a newer Mozilla account even though I used my password to open my account using my email address and password. My profile name has changed. Wondering if problem occurs because account is shared with my husband and our account is under his name/email. Any suggestions appreciated. We do subscribe to Norton. Thanks.

Open 108

Browser distortion issue

Having issues with the browser often appearing distorted, text and images failing to load, videos showing up blank etc. Problem disappears when in troubleshooting mode b… (read more)

Having issues with the browser often appearing distorted, text and images failing to load, videos showing up blank etc.

Problem disappears when in troubleshooting mode but after several refreshes the problem returns almost immediately, making using Firefox incredibly frustrating.

Open 36