Firefox Community Forum

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I contact support at the company whose site I'm having issues with. This could be processing a checkout form on a site after purchasing an item. This latest incident involves me trying to fill out an open enrollment form for benefits at the 3rd party benefits administrator because I got fired in Nov [along with many others]. I tried to fill out the re enrollment form and it simply went in circles and never completed. The name of the benefits administrator is "bswift" if that makes any difference. You know what they told me when I called and said I was using Firefox? "Well... you should be using Chrome or Edge." Doesn't happen often, but companies know there is a problem with Firefox. In that case, why are there ZERO help articles on this site on the issues of forms? I tried phrasing the question 5 different ways. The last one gave "Found 52 results for ‘forms don't work’ for ‘All Products’ ". If the companies that I call know that Firefox is an issue, and this has been going on for a LONG time, years, then why has this not been addressed? Either by Mozilla, or by someone in the Forums? Not a single one of the 52 results were even close to my issue. I am simply at a lost to understand why I am the only one in the world forms don't work for. I have to stop, move to Chrome, and start whatever it was I was doing all over again. I have been using this product since Netscape 1.0, and was around long before windows or browsers existed. Any insights are appreciated. Thank you.

I use Firefox every day at home and at work, and I really need to separate different content across many profiles between devices. Can I access the features of the new profile manager please?

Hello,

I'm trying to access a dropdown menu on trafficjunky.com but the menu is not functioning correctly and will not load. When I select the dropdown, it opens a small blank white box that should fill with options, and I should have the ability to free type as well so I can search for a location. This does not happen, the only thing that happens is what you can see in the picture and free type is not functioning.

I have cleared cookies and cache numerous times, updated my browser, deactivated extensions, turned off performance settings, and have tried both troubleshooting and incognito modes as well. I am not running ad blockers or themes on Firefox.

Any advice you can provide is appreciated!

Thank you, Kyle

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, particularly financial and government websites, work with Edge but not Firefox. And when I call their customer services, their first response is "try another browser!" Why do they hate Firefox?

If someone wants me to walk them through an example of the problem(s), I can do that when I pull statements or pay bills on those websites. The worst example is Synchrony Bank, which runs several credit cards I use. You may contact me by email at [email removed]@att.net (put FIREFOX PROBLEM in the title so I don't miss it).

I also have Mozilla VPN, and some things only work when I turn off the VPN, so that may be compounding the incompatibility. Although I am in Eugene (OR), the closest location for my VPN is Seattle.

i am trying to type this message on firefox, but i have to avoid shift key not to interrupt typing. when i hot shift+some other keys like i, b, v, etc, devtools pop up. i have checked other forums, other q&a on firefox support, and concluded that the same issue have occurred to many users regardless of the os, features, extensions, various keyboards (but not the virtual one for me) or system settings. i have to type a lot in the browser, so i just choose to delete firefox until someday the issue is fixed.

Once again I have experienced that my Bookmarks disappeared. Some months ago, I had a HTML backup made, for easy Import. Now I started out by shutting down Firefox, followed by a restart. That worked last time (without import) This time it did no change. I shut down Firefox, and restarted the PC....... no change. (without import) Then I shut down Firefox and restarted the PC. Opened Firefox, and wanted to import the Bookmarks from the HTML file. The system comes up with a message stating that the file does not contain any bookmark references. ( Opening the HTML file using Firefox, reveals that all bookmarks are there, and can be used ) I uninstall Firefox, and re-install it . Flw. I try the import once again, using the HTML file...... to no avail. What am I missing here ?? My final option appears to be moving the bookmark one by one.. rather time consuming.

I just got the profiles update and I'm having a lot of issues with firefox, but I'm not sure what I did wrong. When I change windows both too and from firefox, the menu pops up. As I continue to use it, my controls slowly begin to change. My scroll wheel changed from moving up and down the page to the same command that happens when you go backwards or forwards using the buttons in the top left. I lose the ability to use the windows key on my keyboard. Eventually, I lose the ability to type entirely sometimes, so all the keys from the keyboard just stop working, even though it's plugged in and recognized. Also, if I have firefox open for too long in the background, I'm unable to tab out of whatever window I'm presently in, even if firefox is just running in the background.

I've isolated the problem to just firefox by using other browsers like edge and chrome. While having both of these programs on in the background or during regular use I saw no issues with my pc.

I've tried the main trouble shooting steps provided by firefox, but none have helped. I also thought maybe some of the extensions were causing problems so I stopped using all the ones not from firefox directly, but this also didn't help. I still have the container extensions on.

I think I'm on the latest necessary windows 11 update, but maybe need to go to 25h2? I'm just guessing at this point.

What am I doing wrong with the new update and how do I use the profiles properly so I don't have these issues?

I keep getting emails regarding my signing into accounts from different locations. Now the thing is that I use a VPN to access MSN outside of China because I cannot read the Chinese version. It is kind of annoying getting the emails from MSN but there is no way to contact whoever to let them know I use a VPN. Does anyone know who I can inform about this?

I am trying to log into a "http" website forum, of which I am a member and I am unable to do so, I think due to my Mozilla and or DuckDuckGo "Settings". If at all possible, I would like to reset my browser settings, so that I am able to rejoin this forum. A step by step reply would be much appreciated, because I am not a fluent user/programmer! This is the "Error" that I am consistently being shown: "Secure Connection Failed An error occurred during a connection to www.motoscrubs.com:80. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem." The forum website does not use the "https" address as it does not trade and the extra cost for this type of domain would be prohibitive to its continued maintenance. Thank you for your time. BillR