Firefox Support Forum

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

[ENG] Hi, After each download, it shows the downloaded files as a slide down menu and while doing this, it undermines the work done by the browser. For example, I am downloading 150 files and they are downloaded one after the other, when each file is finished, an automatic slide-down menu opens and shows the downloaded file. While doing this, if I'm doing something on the browser, it gets interrupted. I want to turn this feature off...

[TR] Merhaba İndirme yaparken her dosya tamamlandığında indirme penceresi slidedown olarak açılıyor ve yaptığım işi engelliyor. Örneğin bir yazı yazıyorum ben 2 cümle kurayım derken 10 defa açılıp yazmamı engelliyor ve her defasında bir yere tıklamadan dönemiyorum, bu özelliği kapatmak istiyorum.

Firefox is unable to load module

I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place.

When it comes to configuring the Security Device on Firefox, I can't access the .so file. Firefox merely shows the error "Alert: Unable to add module", but I've noticed that when I try to browse my files manually, trying to access the /usr directory returns an error (sometimes, I seem to not be able to get it consistently).

It also happens that the software I installed for the digital certificate tried to open an html with Firefox, which is located in /usr/share/, and Firefox doesn't seem to be able to load that either. It returns a "Can't open file".

Steps followed

1. Open Firefox
2. Settings → Privacy and Security → Security Devices → Load
3. Insert path /usr/lib/libpkcs11-dnie.so and try to load (yes, I've checked that the file does actually exist)
4. Receive Alert: Unable to add module error

Relevant information

   Ubuntu 22.04
   I'm on the latest snap version of Firefox: 100.0.1-1
   Trying to setup the digital certificate for my Spanish ID (DNIe)

Hello,

i just downloaded the "Firefox Setup 100.0.2.exe" from https://download-origin.cdn.mozilla.net/pub/firefox/releases/100.0.2/win64-EME-free/de/ and the checksum is different to that offered in https://download-origin.cdn.mozilla.net/pub/firefox/releases/100.0.2/SHA256SUMS or SHA512SUMS. Who may fix this or am i wrong at least?

Regards, Martin

like in [https://support.mozilla.org/en-US/que.../1358775|this] this article. I see stranger accounts in my browser saved session suggestions. I only use my ff account in my personal computers and i'm not share my computer with strangers & guests. (this does not mean no one used after i leaved a computer with resetting that computer). Rarely using my personal computer(s) in public networks.

Do you have any ideas why this is happening and how can i prevent ?

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I just got. I lost the app???? Where and how do I use this site? Can I watch youtube sometime to night or is it gone forever to me??

/moved thread from Firefox for iOS (for iPhone/iPad) section to Firefox section as you are using macOS.

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open.

Reproduce the Issue

1. Set Firefox to default browser
2. On Windows 10, open 2 virtual desktops. Use Task View button in Taskbar or use keyboard shortcut Win + Tab and then click on New Desktop. Now you should see 'Desktop 1' and 'Desktop 2', if Task View is opened again.
3. On Desktop 2, open a new Firefox window.
4. Switch back to Desktop 1 from Task View.
5. Open any link (E.g.: https://www.mozilla.org/) from any other app like MS Word, MS Teams, etc.
6. The virtual desktop would switch to Desktop 2 and open the link on exiting Firefox window.

Question Is there a way to open the link on same virtual desktop in a new window?

Improvement - If it already doesn't exist. Instead of opening the link in existing Firefox window on Desktop 2, open a new Firefox window on Desktop 1 to open the link.

I guess I crammed it all into the "Subject" line. Working with Windows 11. Outlook appears to be the default for this activity, but I cannot find it in the list of "Default" files for email. Another "gift From MS. Any ideas about how to get Outlook "view in browser" to use Firefox? I have screenshots if they can be used here. Thank you. Greg Schultz

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

It will suddenly happen for multiple sites that I have been connected to in the past, or new sites I try to open including support.mozilla.org. A solution is to clear my history and restart the browser. It only happens on my windows 10 laptop. I think happens when I have logged off or the device has slept and then firefox has restarted and opened previously open tabs. Other devices on the same network don't get effected.

des messages acceptables (puisque les expéditeurs figurent dans mon carnet d'adresses) s'affichent régulièrement dans les spams Est-il possible de corriger ce défaut ? Merci pour toute aide. Monique Rauch.

I could get to all websites yesterday; today I can't open Facebook??? Or Google?? Or other pages I have bookmarked & use every day.

PR_CONNECT_RESET_ERROR

I'm using it for megamenu. It's working fine on Google Chrome, Edge, Brave, and Opera.

It's not working on Firefox only.

I have also put this jQuery between <head> tag. Still, not working.

/*jshint esversion: 6 */ jQuery(document).ready(function($) {

   "use strict";
   // Mega menu (with tabs)
   $(window).load(function(){
       $('.megamenu-tabs').each(function(){

'); $( '.tab-content', this ).wrapAll( '
'); $( '.tabs-nav, .tabs-content-wrapper', this ).wrapAll( '
• '); $('ul.sub-menu', this).show(); $('.tab-content:not(:first-child)', this).addClass('tab-hidden'); $('.tabs-nav li:first-child', this).addClass('nav-active'); $('.tabs-nav li', this).hover(function() { var tabId = $(this).attr('id'); $(this).closest('.tabs-nav').find('li').removeClass('nav-active'); $(this).addClass('nav-active'); $(this).closest('.submenu-content').find('li.tab-content').addClass('tab-hidden'); $(this).closest('.submenu-content').find('li.'+tabId).removeClass('tab-hidden'); }); var highestTab = $('.tabs-content-wrapper', this).outerHeight(); $('.tabs-nav', this).css( 'min-height', highestTab-40 ); }); }); });

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The pop up appeared again and I put in the new password and it didn't sign me in or disappear. What is wrong, how can I get rid of this as it appears every time I try to get on a web page and it is VERY ANNOYING!