Firefox Support Forum

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my preferred location in appdata\roaming\mozila\profiles.ini but 73 regularly ignores this and puts a basic profile in the default location and alters profile.ini. Using the profile manager does not get any better results. I am also having problems with the home page, I have set a custom page but 73 often resets this to a blank page or sometimes the default home page. I have had to resort to a 'portable' version as 73 constantly resetting things was getting so annoying but the portable does not work well as a default browser.

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

I have firefox synced across 2 PCs both set to auto install updates. When one has auto updated and I come to use the second, I get a message that my profile cannot be used on an old version and I am required to create a new profile (or exit firefox). I have to then update and re-sync which is very annoying.

My main computer is login Firefox Accounts and sync all. ฺBut now my main computer is broken. I use a secondary computer and Login Firefox Accounts. But firefox doesn't sync everything from Firefox Accounts. .......I shouldn't trust sync at all.

Hi 1) since your recent update when i flick between tabs the sound disappears once i leave the tab with sound 2) For years i've been watching sport on a particular website which often splits its own screen during horse racing, and when i go to full screen the picture doesn't fir on my screen anymore. 3) Again on another site when I use the scroll in control on my keyboard it doesn't do what it used to!

thanks mike

Couple of days ago, i installed Ubuntu OS along with signing on to Firefox on Ubuntu to sync my browser. After that, i noticed the webpage shortcuts on the homepage on my other devices disappeared. I am trying to add it back but i don't see the menu button to the right of the url to allow me to do that. Am i doing something incorrectly?

I have the last version but I've found a bit too much slowness here and there so I did a test with Speed-Battle and the results are always 450-460 (very low the store 180) when Google Chrome is always over 1000 with the store at over 800. Has someone done this test and what are your values

I have tested on multiple sites and since Monterey released and I installed it on my Mac, Firefox can't open the Finder to upload files. This is critically important to me as I am a student and most of my classes require me to submit all my assignments online.

Greetings to all!

I am experiencing a minor annoyance with Firefox that I would like to resolve before it becomes a major PITA.

I am running Firefox 93 on Linux Mint 20.1. I have email accounts with two different webmail providers: Gmail and ProtonMail. I have Gmail selected as the application I wish to use when I click a mail link on a web page. For the last couple or three months though, when I open my account on Protonmail.com, an extra window appears at the top of the Firefox window which reads

"Add "mail.protonmail.com" as an application for mailto links?" This question is followed by a button labeled "Add application", but no button labeled "No, thank you", or "Bugger off", or anything similar.

I can close the window by simply clicking on the close window X in the upper right corner and that is that, but ONLY for the current session.

What I would like to figure out is the process by which I can 'teach' Firefox that, No! I DO NOT want to add "mail.protonmail.com" as an application for mailto links.

I have looked high and low across the 'net, and particularly on Mozilla's site for an answer to my query, but I have had no joy.

By involving Mozilla Support in my quest, I am hopeful that I am simply overlooking the solution to this irksome issue.

I eagerly await a reply.

My respect and Best Regards,

[If this question was previously answered, I am unable to find it.]

The Setup: I have dual displays: a 2021 iMac 27 inch (used as the start-up display of course) and a 2009 iMac 27inch. The Problem: Firefox windows change resolution when the window is moved between monitors. Windows from applications from Apple (Safari...! etc.) and other (e.g., Word, Excel, Powerpoint, Zoom, Adobe Elements) all retain their resolution when they are moved to the second display. Firefox does not, and windows are displayed at a significantly reduced resolution. I have been unable to alter any display settings or Firefox settings to eliminate the "blow-up" loss of resolution when the window is moved.

(Yes, the text and display can be improved using the text/display commands in Firefox, but this kludge adjustment means the window displays poorly when returned to the first monitor.)

I don't understand why Firefox resolution behaves this way when the windows in all the other applications I've listed it is unchanged, particularly Safari which is displaying HTML for the same graphics and text.

Hello, A url with the #anchor not refreshing to proper position. I click on this link UPC on this website page: https://www.b4usa.com/princeton-tec/ and the link opens to top of anchor page, not at anchor position.

When I refresh the page with the anchor: https://www.b4usa.com/upc/#twenty it still does not take me to the proper page position.

The only way to get to the proper position is to right click on the princeton page, most people do not know how to open links that way.

This problem also is occurring on the android phone.

How can I fix this?

Thanks in advance for your help, Steve Moss

I have one pinned tab that I want to keep the sound muted on because it's a simple game that I play occasionally. The problem I'm having though is whenever I close the lid on my laptop for the night, then reopen it in the morning, the tab is no longer muted. Laptop is set to sleep when closing the lid. I just want to set the tab to mute permanently. Is there a way to do that without adding yet another extension to my growing list of extensions? Or is this unmute behavior not supposed to happen and something is amiss? Any help would be appreciated. Thank you! Windows 10 Asus VivoBook 1T C drive 1T D drive 16G ram

I have been attempting to link Firefox email to gmail and get the unable to connect password not valid message. I have gone to gmail settingss and checked password and everything is there but when i key in the password when prompted by Firefox, it says not valid. I am sure google hates you guys but this is frustrating. This is my wife's computer and use fire fox with no problems using my gmail link. What am I missing here. I tried to do an update since her mail stopped in August but it keeps asking for that password.

When trying to use the keyboard in certain comments sections, the keyboard malfunctions. It toggles between caps and lowercase for no reason, and does not actually allow me to type anything until this behavior stops.

Furthermore, the microphone only works for a few seconds, and then it turns off whether I have finished speaking or not.

Unfortunately I do not know what comment platform the website is using, as it is not identified.

Easy to reproduce, at least on my end:

- Add a page as bookmark on PC1. Move the bookmark into a folder. Sync.

- Open Firefox in PC2. The bookmarks are synced, but appear in the bookmark bar, and not in the folder.

Extremely annoying.

I replaced a defective hard drive on desktop, downloaded Firefox and the text and background colors seem to be the same. Therefore I can't read anything in settings in order to change. The options menu is missing from Tools. This message is coming from my Fire tablet, so I can receive messages in Gmail. Your help will be greatly appreciated. Jim S

How to fix black elements showing while taking screenshots? Every time while taking a screenshot with right clicking on the browser, selecting the area and copying in it shows this black bars on right and bottom sides any help? When downloading the image it's all fine