Showing questions tagged: Show all questions
  • Archived

unwanted notification

Greetings: I'm getting an Intellius notification and advert pop-up that won't stop even after I touched "disable notifications from Intellius" on the notification. It beg… (read more)

Greetings: I'm getting an Intellius notification and advert pop-up that won't stop even after I touched "disable notifications from Intellius" on the notification. It began after going to Intellius website briefly the other day. I've clicked disable Intellius notifications several times to no avail. Thank you for any feedback.

Asked by nn2y 2 years ago

Last reply by cor-el 2 years ago

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firefox is missing my language (hebrew) in new update

firefox is missing my language (hebrew) in new the update and i can handle the browser being in english but i can't seem to be able to change the display of the app from … (read more)

firefox is missing my language (hebrew) in new the update and i can handle the browser being in english but i can't seem to be able to change the display of the app from left to right back to right to left

Asked by rotem.karni89 2 years ago

Last reply by cor-el 2 years ago

  • Archived

There is a Microsoft 365 ad completely blocking out my emails, no way to delete it

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting a… (read more)

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting and spent an hour trying to find solutions, which either don't apply to my problem or the solutions appear so complicated I can't follow them. I am 76, and just want to be able to do the most basic use of my computer.

Asked by cherikl 2 years ago

Last reply by Terry 2 years ago

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Microsoft Outlook Online - Cannot right click and paste

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. … (read more)

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. This use to work until I downloaded the most current version of windows 11. I can CTRL V and it will paste. It works on Edge and other browsers.

Asked by SuMo Bot 2 years ago

Last reply by sugarmarc 2 years ago

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telehealth

I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browse… (read more)

I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browser. They have had reports from other users of Firefox, that since the most recent update, people have had audio issues with echos when talking. They suggested I not use Firefox as a browser when working with Doxy me. Is there anyway this can be corrected or will I have to switch to Chrome as my go to browser?

Asked by ca4so2b 2 years ago

Last reply by zeroknight 2 years ago

  • Solved
  • Archived

lost passwords

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way … (read more)

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

Asked by Bubba 2 years ago

Answered by cor-el 2 years ago

  • Archived

Bring back Classic Bing on Firefox

I want to use Classic Bing as my homepage on Firefox. But, Microsoft has shoved New Bing down our throats for most of the year. There's a large white search box AND an en… (read more)

I want to use Classic Bing as my homepage on Firefox. But, Microsoft has shoved New Bing down our throats for most of the year. There's a large white search box AND an enormous gray box "Introducing the New Bing." Both of these boxes take up half of the homepage, and completely obscure the Bing daily image, the only reason I use Bing. How in the world can Firefox help me get rid of these New Bing annoyances and let me enjoy the Bing daily images?

Asked by Mary 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

Unwanted pop up video

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. … (read more)

Asked by dzapr 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Kaspersky Password manager does not work anymore with Firefox.

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to acc… (read more)

I have used Firefox for years and also use Kaspersky as my security along with Kaspersky's password manager. Recently, after a Firefox upgrade, while using Firefox to access websites using passwords it will not auto fill from Kaspersky. I have the extension installed. Kaspersky works on all other browsers.

Asked by gwwebb30 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

Cannot direct audio output to bluetooth device via Firefox

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only g… (read more)

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

Asked by eberger5 3 years ago

Last reply by eberger5 3 years ago

  • Archived

Have MacBook Pro 10.9.2; latest verion of FF - how can I stop it from asking me for the master PW all the time?

I have latest version of FF and MacBook Pro 10.9.2. Recently had major keychain problems and worked a lot with Apple to solve them. Now all is well but…. I am now freque… (read more)

I have latest version of FF and MacBook Pro 10.9.2. Recently had major keychain problems and worked a lot with Apple to solve them. Now all is well but…. I am now frequently asked to enter my master password when I am in FF; they has never happened before. For example, when I go to Amazon, a window opens asking for the master pw. In some cases, this is not a big deal because I can cancel the request and my keychain will get me into the site. In other cases, my keychain does not work if I cancel the request for the MPW and I have to enter my access information. I asked Apple support about this, and they said to contact you.

Asked by stevefe 11 years ago

Last reply by stevefe 11 years ago

  • Archived

change email address

I need to change my email address. The old email address is disabled and doesn't work. I have a new email address *email*@gmail.com and can't get a code from the old one … (read more)

I need to change my email address. The old email address is disabled and doesn't work. I have a new email address *email*@gmail.com and can't get a code from the old one which doesn't work anymore. What do I do.

Asked by AliceDancer 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Color management settings don't work after Windows 11 was pushed on me.

Yesterday, I put my laptop in hibernate mode like I always do. When I turned it back on, I was greeted by Microsoft asking me to install Windows 11. Of course, I declined… (read more)

Yesterday, I put my laptop in hibernate mode like I always do. When I turned it back on, I was greeted by Microsoft asking me to install Windows 11. Of course, I declined the offer several times. I then noticed that everything I had opened was now closed. So I opened everything up again, including Firefox.

My laptop has a wide-gamut display, and colours look oversaturated by default. It's one "feature" of this computer that I don't like. So, anyway, I had to fiddle with the color management settings in Firefox to get page elements like images and text not to look blindingly saturated. Aside from videos still being unchanged, the settings worked great for many months. Now, suddenly after this push for Windows 11, the color management has seemingly gone back to what it was like before I got it looking right. Nothing I change has any effect. Change settings. Restart browser. Nothing. Repeat that process until I'm ready to launch my laptop out the window.

I closed out and then re-opened Firefox. I refreshed the browser. I rebooted the system. Nothing. All color management settings don't take any effect.

Asked by ben-grieve 3 years ago

Answered by ben-grieve 3 years ago

  • Solved
  • Archived

cannot print web page from Firefox

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson … (read more)

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson inkjet printer. if i use the print using system dialogue option fire fox shows a printer screen which has a simple entry of line prntr. If that is selected nothing at all happens. Clearly Firefox cannot detect my printers. If I save the web pages to a PDF file then open that file I can then get the normal system printing options and print the page. But all that does is clutter up my file system with files I will only ever use once. This proves the problem is clearly in Firefox and in its inability to detect system printers. I have tried all the suggestions from the help screens to no avail. Is there any other means of sorting this print problem.

Asked by austinjames 2 years ago

Answered by austinjames 2 years ago