Showing questions tagged:

Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tr… (read more)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Archived -1 35

Mac zoom-in gesture scales the whole viewport

Hi, I've been having a strange issue running Firefox browser on my Mac Pro M1. On websites like Figma or Maps, where the user can zoom in and out of a portion of the in… (read more)

Hi, I've been having a strange issue running Firefox browser on my Mac Pro M1. On websites like Figma or Maps, where the user can zoom in and out of a portion of the interface, my zoom-in pinches may cause the non-scalable part of the view to also zoom in. This happens if, by mistake, the starting position of my pinching is within the area of the non-scalable UI. See attached image as an example (the inspect tool remains of the right size, but as you can see, the left-hand-side interface is zoomed in, too).

If I try to restore the original size with the Cmd+- shortcut, the baseline is taken as my current zoomed-in view, so zooming out further just makes the text smaller in an already gigantic ui. Closing and reopening the tab also doesn't work.

Normally, performing the pinching-out gesture over the non-scalable part solves the problem. However, for some reason this stopped working today, and I'm now stuck with an unworkable view of Figma.

How can I fix this?

Archived 1 166

continuous crashing

THIS is the latest error log from YOUR app Log Name: Application Source: Application Error Date: 7/19/2024 3:12:06 PM Event ID: 1000 Task Categ… (read more)

THIS is the latest error log from YOUR app Log Name: Application Source: Application Error Date: 7/19/2024 3:12:06 PM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: X\vernf Computer: X Description: Faulting application name: firefox.exe, version: 128.0.0.2295, time stamp: 0x6686b62a Faulting module name: xul.dll, version: 128.0.0.2295, time stamp: 0x6686b68b Exception code: 0xc0000409 Fault offset: 0x000000000266982d Faulting process id: 0x0x105C Faulting application start time: 0x0x1DADA28690F6D67 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: ef22ede9-e0c9-4f1b-a1bd-3a610d046e01 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
   <EventID>1000</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>100</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8000000000000000</Keywords>
   <TimeCreated SystemTime="2024-07-19T22:12:06.5585951Z" />
   <EventRecordID>66459</EventRecordID>
   <Correlation />
   <Execution ProcessID="12268" ThreadID="23600" />
   <Channel>Application</Channel>
   <Computer>X</Computer>
   <Security UserID="S-1-5-21-1031570895-3094223114-2762588158-1001" />
 </System>
 <EventData>
   <Data Name="AppName">firefox.exe</Data>
   <Data Name="AppVersion">128.0.0.2295</Data>
   <Data Name="AppTimeStamp">6686b62a</Data>
   <Data Name="ModuleName">xul.dll</Data>
   <Data Name="ModuleVersion">128.0.0.2295</Data>
   <Data Name="ModuleTimeStamp">6686b68b</Data>
   <Data Name="ExceptionCode">c0000409</Data>
   <Data Name="FaultingOffset">000000000266982d</Data>
   <Data Name="ProcessId">0x105c</Data>
   <Data Name="ProcessCreationTime">0x1dada28690f6d67</Data>
   <Data Name="AppPath">C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data Name="ModulePath">C:\Program Files\Mozilla Firefox\xul.dll</Data>
   <Data Name="IntegratorReportId">ef22ede9-e0c9-4f1b-a1bd-3a610d046e01</Data>
   <Data Name="PackageFullName">
   </Data>
   <Data Name="PackageRelativeAppId">
   </Data>
 </EventData>

</Event>

WHAT THE FUCK IS GOING ON THIS HAS BEEN HAPPENING FOR MONTHS NOW .... FIX YOUR SHIT OR LOOSE ANOTHER CUSTOMER. NONE OF YOUR OTHER "FIXES" WORKED.

Archived 1 66

Scrolling lags when primary display is disabled (windows 11)

Setup: Laptop with integrated Intel UHD 630, dedicated Nvidia RTX 2060 External Monitor connected via USB-C -> rendered through Nvidia card Issue: Yesterday i disable… (read more)

Setup: Laptop with integrated Intel UHD 630, dedicated Nvidia RTX 2060 External Monitor connected via USB-C -> rendered through Nvidia card

Issue: Yesterday i disabled my laptop display in the windows settings as i only need my monitor. This resulted in laggish scrolling behaviour in Firefox. Not always but mostly a delay of ~100-300ms. Scrolling up/down fast doesn't really scroll, it just jumps with said delay. It happens on touchpad or mouse (mx master s3). If i enable the main display (extended) everything is fine.

Checked so far:

  • All input-related add-ons, apps (Logi Options+, xmouse button control, ...) are disabled or off
  • A reset or reinstall of Firefox doesn't help
  • Drivers are up to date
  • Changing the graphics performance preference (accelerated, energy saving) in the windows settings doesn't effect the behaviour
  • Smooth Scrolling is off

Any idea what's the matter?

Archived 1 172

Wieo ist die Option "Websites erlauben, datenschutzfreundliche Werbe-Messungen durchzuführen" nach dem Update aktiviert ?

Ich nutze Firefox weil ich keine Werbung/Tracking/Span sehen will. Nach dem Update auf V128 ist unter den Datenschutz-Einstellungen die Option "Websites erlauben, datens… (read more)

Ich nutze Firefox weil ich keine Werbung/Tracking/Span sehen will. Nach dem Update auf V128 ist unter den Datenschutz-Einstellungen die Option "Websites erlauben, datenschutzfreundliche Werbe-Messungen durchzuführen" aktiv.

Archived 1 65

Website Claims Affiliation

Verification of website says part of innovation project with Mozzilla A new A.I. site popped up called Solo which lists it as "a Mozilla Innovation Project" focused on de… (read more)

Verification of website says part of innovation project with Mozzilla A new A.I. site popped up called Solo which lists it as "a Mozilla Innovation Project" focused on developing an AI website builder for solopreneurs for free. The site is SOLO.ai and I need to know if this is affiliated with the "Mozilla Innovation Project" that the site says is part of mozilla? The person that corresponded with me is a Raj Singh

Archived 1 107

Installing components

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really … (read more)

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

Archived 1 72

EC_ERROR_REVOKED_CERTIFICATE

Hi When I use Firefox to act as a browser to search for topics I get the error message EC_ERROR_REVOKED_CERTIFICATE I am now having to use "Bing" to search This has bee… (read more)

Hi

When I use Firefox to act as a browser to search for topics I get the error message

EC_ERROR_REVOKED_CERTIFICATE

I am now having to use "Bing" to search

This has been going on for a long time

Thanks Gareth

Archived 1 19

Conditional Access - Azure Domain Joined details not being sent

Firefox is not sending any of the device details so unable to use Firefox with conditional access. Details like "Managed" and "Join type" would be needed to be able to pr… (read more)

Firefox is not sending any of the device details so unable to use Firefox with conditional access.

Details like "Managed" and "Join type" would be needed to be able to process it correctly.

Does Firefox support it? If not will it ever be supported or will we have to go back to Edge just so we can sign into Azure sites?

Archived 1 75

Clearing history with latest update

Since the latest firefox update, to clear history now, it has Clear site and download, saved form info, and searches all together now. There is no way to uncheck saved in… (read more)

Since the latest firefox update, to clear history now, it has Clear site and download, saved form info, and searches all together now. There is no way to uncheck saved info and searches so that does not get cleared. Will there be a fix to this? There is no way to clear the history now without clearing the saved info and searches, which I do not want to do.

Solved Archived 1 168

Accssing my internett bank

After your an update some weeks ago, I have not been able to access my bank account using Firefox. Got some advice from support from the bank, but since I have an US vers… (read more)

After your an update some weeks ago, I have not been able to access my bank account using Firefox. Got some advice from support from the bank, but since I have an US version, the labels to be accessed differed, and were not compatible with the advice. Presently using M Edge, which I of several reasons don`t want to. Any suggestions?

Archived 1 123

Firefox 128.0`

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11) My mail account has numerous shared groups. However these now fail to load with a mes… (read more)

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)

My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.

Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.

I do not get this error in Edge or Chrome in Windows.

Solved Archived 1 114

Going to a Microsoft Sharepoint page not working

I am trying to go to my company's employee page that is a Microsoft Sharepoint based site, but when I put in the web address it auto redirects to my old company's site th… (read more)

I am trying to go to my company's employee page that is a Microsoft Sharepoint based site, but when I put in the web address it auto redirects to my old company's site that is also Sharepoint based. How can I stop that from happening?

Archived 1 146

modify shortcuts on the opening page?

I would like to "manage" the shortcuts as they appear on my opening page. I don't know if it's possible. I find the current icons boring and not quickly informative. I'… (read more)

I would like to "manage" the shortcuts as they appear on my opening page. I don't know if it's possible.

I find the current icons boring and not quickly informative. I'd like, for example, to Alphabetize them, and to not show some of them without actually removing them from my bookmarks list.

Can anyone assist?

Archived 1 72

Unable to open sites

I am unable to open certain sites, like Medicare claims, which I've had no trouble with in the past. I get an error message "To protect your security, api.medicare.gov wi… (read more)

I am unable to open certain sites, like Medicare claims, which I've had no trouble with in the past. I get an error message "To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." This happened with another site as well. Please advise.

Archived 1 150