Showing questions tagged: Show all questions

Saving documents/printing

Hi Why is it everytime I download something it has to open in the Firefox browser to view? And why is this happening when I scan to my computer? I want things saved to my… (read more)

Hi Why is it everytime I download something it has to open in the Firefox browser to view? And why is this happening when I scan to my computer? I want things saved to my computer, like documents and scanned information?

Asked by Marc Hog 1 month ago

Firefox doesn't ask whether to download or open

Under the Applications section of the General 'Tab' of settings I have the option 'Ask whether to open or save' selected. However when I am on a web page click on a downl… (read more)

Under the Applications section of the General 'Tab' of settings I have the option 'Ask whether to open or save' selected. However when I am on a web page click on a downloadable/openable file(which has a app association) - Firefox doesn't ask me whether to save or open - It does both automatically.

I'm using Win 8.1 FF 115.13

Asked by jaiy 2 months ago

Downloading files - "always ask me where to save" does not work.

The Settings Selection "Always ask me where to save [downloaded] files." has no effect. FF will automatically save the file into whatever folder I selected. (As it happe… (read more)

The Settings Selection "Always ask me where to save [downloaded] files." has no effect. FF will automatically save the file into whatever folder I selected. (As it happens, that is \MyReceivedFiles.) This means I have to download again to the correct directory/folder and give it a new name. Because there is no "Save As" option. I do not have this problem in Edge browser. This exact same problem was posted at "Downloads default to download folder and never ask where to save them. " https://support.mozilla.org/en-US/questions/1412632 But it was archived without being solved. Please solve the problem. P.S. SUPPORT FORUMS: STOP ARCHIVING THREADS OR CLOSING THEM. FORUMS HAVE BECOME USELESS AND FULL OF UNSOLVED PROBLEMS WITH NO WAY TO ADD INFO AND NO WAY TO PROVIDE SOLUTIONS. JUST STOP!

Asked by janeintoronto 2 months ago

  • Archived

config / interface

Does anyone make an effort to survey users before making changes? Some changes are just a bother but others are really imposing costs. I see the disappearing HOME icon… (read more)

Does anyone make an effort to survey users before making changes? Some changes are just a bother but others are really imposing costs.

I see the disappearing HOME icon is a recurring problem. So, fine, I've restored the button. But my complicated half-dozen links have also disappeared and I have to reconstruct my HOME pages. Mine are complicated since they are a series of graphs (from Yahoo Finance), each with specific different parameters. It will really take me time to reconstruct this and I really resent that.

Similarly, where on earth did my plug-ins/extensions go? Again, they haven't just disappeared from the toolbar. Once I locate the icon and restore it, I find that they've disappeared from TOOLS > ADD-ONS AND THEMES. I have to go download them again? Why?

Naturally, all of this just happens to land on my plate on a very bad morning. Lesson learned: I'll make a bookmark folder to duplicate what the HOME button should bring up.

What is the point of all this?

Thanks for listening,

JeanneR Firefox 106.0.5 (64-bit) Win 8.1

Asked by JeanneR 1 year ago

Last reply by cor-el 1 year ago

  • Archived

toggle transcripts timestamps

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? … (read more)

using firefox, utube has dropped the feature of being able to remove timestamps on transcripts. Has anyone figured out how to get them back as an option to remove them? Thanks for your help.

Asked by d3131l 2 years ago

Last reply by d3131l 2 years ago

  • Archived

Aborted connection on detectportal.firefox.com, infected with URL:Maldvertising

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox… (read more)

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

Asked by kheb 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Access denied

Why am I getting this message? Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.926bdc17.1659290068.83c76cd6 … (read more)

Why am I getting this message?

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.926bdc17.1659290068.83c76cd6

Asked by waiteondeck 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Commander email server on Firefox

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters … (read more)

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters or greeting cards do not arrive in my email account. I have checked with the sender and they have definitely been sent to the correct address but never arrive. Commander claim there is no firewall to prevent this from happening. Is there a Firefox firewall that is stopping these emails?? Many thanks, Steve

Asked by casm7907 2 years ago

Last reply by casm7907 2 years ago

  • Archived

Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Access denied

I have had access to the following website through Firefox for many years – no problem. Today, it comes up with the error message and reference indicated below. Nothing I… (read more)

I have had access to the following website through Firefox for many years – no problem. Today, it comes up with the error message and reference indicated below. Nothing I do – cache clearing and the like, makes any difference. Denied access. No other website has been altered in this way. Any thoughts – is this down to you?

https://www.nespresso.com

You don't have permission to access "http://www.nespresso.com/uk/en/" on this server. Reference #18.17367a5c.1666533576.20dc4a7a'

Asked by Paul Martin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Your email sent by mistake

Re your (partial email & apology) sent to me by mistake: "Greetings, It has been said that astronomy is a humbling and character-building experience. You know what e… (read more)

Re your (partial email & apology) sent to me by mistake:

"Greetings, It has been said that astronomy is a humbling and character-building experience. You know what else was humbling? Sending out an email by mistake, full of out-of-context Sagan quotes being used as placeholder text (thank you, Sagan Ipsum)."

So I looked for the humor in it, but then remembered that since you "partner" with the cursed WEF, it's more likely an expression of a severe mental illness that characterizes all who "partner" with them, & thus only deranged types might find funny.

Asked by firron 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox acting rubbish as usual

It is hard to describe in nerd language what's happening, but I'll try in human language: 1. Firefox frequently takes forever to even begin loading websites! 2. After to… (read more)

It is hard to describe in nerd language what's happening, but I'll try in human language:

1. Firefox frequently takes forever to even begin loading websites! 2. After today's update (16-OCT-2022) search engine search fields won't accept any text! 3. Absolute slowness on Firefox, but when I try other browsers, the problem is not there.

For many years Firefox has been trouble. I keep on trying it and I end up dumping it.

Why can't Mozilla hire people who CAN do it?

Asked by foxyourefired 1 year ago

Last reply by TyDraniu 1 year ago