Firefox Community Forum

I don't have, and think I never had, an authenticator app. So how is the replacement MacBook requiring 2-step authentication that requires an authentication app before I can sync to my Win 10 websites? I am new to the MacBook, and it would help to know if it has an authenticator app, and how to get it to work with Firefox.

As of the last couple of days I'm getting a pop-up requiring me to log in to my VPN followed by an Authenticator code. I've never had to create the latter in the past. And currently I can't proceed to log into VPN. If I follow the option link as if I'm a new user (I'm not), it accepts my UserId and password but then reportedly is to send me, via email, a six digit code to verify I'm who I say I am. The code never arrives in either my inbox nor junk mailbox. So I'm currently cannot access my Mozilla VPN application. Please advise re: a resolution. It was working fine until a couple of days ago.

Firefox 143.0.4 (64-bit) on fully patched Windows 11 has an issue with FIDO2 keys, specifically YubiKeys. The keys will register, but then a window will pop up and ask if we allow that access. I allow the access, the key gets registered, but then when I attempt to use the key, it fails. If I try it in a different browser, the key works fine. Hope the devs see this.

When I updated to MacOS Tahoe 26.0, Firefox prompted me to autofill security codes received by iMessage. That happened once or twice and then stopped working. I just tried it in Safari, and it does work. So, something is wrong in the handshake between Firefox for Mac 144.0.2 and MacOS iMessage. Here is how to replicate it.

Login to a website that requires two-factor authentication. Have a security code texted to your iPhone. When that text appears in iMessages on a Mac linked to the iPhone, there should be a small popup asking if you want to insert the security code into the web page. In Safari, there is. In Firefox, there isn't. This feature appears to be broken in Firefox.

Get screen message: Making sure it's you.Please sign in to login.microsoft.com. This request comes from firefox. published by Mozilla. Insert your security key into the USB port. I don't have a security key for USB port. Can't access my email for messeges.

I am running the latest version of Firefox, using Last Pass extension, and signing into Bank of America US website. I've done this for years. I use a FIDO device to authenticate transactions but now I am no longer able to do that. Each time the system asks me to use my device, I get an error message saying if failed (even before pressing the device) and my only way to get out is to force quit Firefox. I am able to execute the transactions successfully using Safari as my browser with Lasspass and the Fido device.

I have called the bank and they cannot see any issues on their side.

I'm working on a Macbook running Sonoma 14.7, I have firefox on autoupdate. I do not have any passphrases saved for Bank of America.

After i sign on to Amazon & some other sites it wants to send me a verification code before I can get on. It says this is Firefox that is demanding this. I am fed up with having to do this. I signed in to my account and the 2nd verification app isn't even downloaded or enabled.

I erased my iPhone and reinstalled Duo afterwards. There is no problem with the notices Columbia U sends to my iPhone to complete a Columbia sign in. But Firefox rejects the codes Duo generates for Firefox sign in on university-owned computers. There was no problem before I cleaned my phone and reinstalled Duo.

???

Lost access to 2-step verification and recovery codes

Which topic best describes your question:

Sync and Accounts

How can we help?

Hello, I’ve lost access to my Firefox account because I don’t have the 2-step authentication code or recovery codes. I can still access my registered email address associated with this account. Please help me recover or reset my Firefox account.

Thank you

when i try go log in on certain sites i keep getting a message asking for a fingerprint my computer doesn't have a finger print and i have no clue what it is asking for.

On many of the sites that require hardware key for 2FA, what I should get is a prompt to press the Yubikey button, but instead I get a technical error. This has happened with logging into Google and Vanguard. Both use Yubikey as a 2FA.

I did not encountered this issue on Micrsoft Edge. I am running this on Windows 11 24H2. I believe it used to work.

As of a two days ago, passkey functionality in Firefox is not working (v142.0.1 on MacOS 15.6.1). I have a passkey setup with Google, and when I sign in and the popup should appear for the passkey, it no longer does. This also causes Firefox to become unresponsive and must be force-quit. Any solutions?

"Invalid or expired code. Check your authenticator app and try again."

Видається вищезазначена помилка, коли пробую налаштувати двофакторну авторизація за допомогою Google Authenticator або Microsoft Authenticator.

I have looked in my email for the code to sync my devices and there is no code, what is the authentification App I do not have that on my computer for the longest while I have been unsuccessful in pairing because I can't find code and that has been quite frustrating for me.

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse to be signed so I want to reset that password but I'm not receiving there notification code