Showing questions tagged:

Shutting down fire fox browser properly

When I try to exit the fire fox browser I delete all cookies then select exit and close it out. However when start my computer the next time I get a message that fire fo… (read more)

When I try to exit the fire fox browser I delete all cookies then select exit and close it out. However when start my computer the next time I get a message that fire fox is already running and if I hit the cancel button it freezes the screen and I have no options to move on. So how should you do a normal shutdown off the browser?

Open 36

when i click on link from email, it says Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Hi, When I click on a link in ANY email, it says " Hmm. We’re having trouble finding that site. We can’t connect to the server at omxj86ebb.cc.rs6.net. If you entered t… (read more)

Hi, When I click on a link in ANY email, it says " Hmm. We’re having trouble finding that site. We can’t connect to the server at omxj86ebb.cc.rs6.net. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I know I did something to make my computer more secure, but don't remember. Please help! THANK YOU!

Open 36

accessed hyperlink color change lost

I use Firefox for genealogy research because it always keeps track of which pages I've previously accessed since their hyperlink will change color. Today, I ran Microsoft… (read more)

I use Firefox for genealogy research because it always keeps track of which pages I've previously accessed since their hyperlink will change color. Today, I ran Microsoft's PC Manager software and it suggested clearing the cache of Chrome and Edge. For some reason it also must have cleared the cache of Firefox since the previously accessed hyperlinks are no longer a different color. Since I had a created a restore point this morning before installing PC Manager, I restored the system to that point. Following the restore, Firefox would not open so I re-installed it from the website. I had previously backed up the profile folder and so copied that to the new profile folder of the fresh install. My bookmarks and history seem to be fine but I still don't see a color difference in the previously accessed hyperlinks. Any suggestions on how to get them back would be greatly appreciated.

Greg

Open 36

websites not loading

The last few days I am unable to load websites that I regularly use. I get a cannot find error message. I have no clue what is going on. I turned off the vpn but that had… (read more)

The last few days I am unable to load websites that I regularly use. I get a cannot find error message. I have no clue what is going on. I turned off the vpn but that had no effect. This is really hindering my getting things done. Anyone with insight? I cleared the cash and cookies and all that, rebooted the browser as well as the desktop. Thanks

Open 63

URL elements that are not the domain are so low contrast that they are hard to read

I get why the domain is highlighted, and it's good! But the rest of the URL can be hard to read, especially with dark themes (see screenshot, taken of this page's URL bar… (read more)

I get why the domain is highlighted, and it's good! But the rest of the URL can be hard to read, especially with dark themes (see screenshot, taken of this page's URL bar, using the default Dark theme). I have tried to find a dark theme with better contrast, but haven't had any success.

Is there a setting that I can change to set the font colors or contrast between them?

Open 108

firefox broswer is starting super slow since the last update.

My firefox broswer is starting super slow since the last update. I am on a windows 10 lap top running McAfee anti virus software. In my task manager there are multiple fi… (read more)

My firefox broswer is starting super slow since the last update. I am on a windows 10 lap top running McAfee anti virus software.

In my task manager there are multiple firefox icons running. See the attached screen shots.

I copied one of the crash report into the note section below.

If any one know show to correct this slow start up pleas let me know.

Thank you Dale

Open 45

Block saved addresses & payment cards (but not other autofill) on one domain only

Hi, I use Firefox as a primary browser on multiple PCs, so want it to remember a couple of addresses & payment methods for easy daily useage. However, I also access o… (read more)

Hi, I use Firefox as a primary browser on multiple PCs, so want it to remember a couple of addresses & payment methods for easy daily useage. However, I also access one business domain & when using that website only, I don't want Firefox to offer/remember/anything when it comes to addresses (which will be customer addresses) or payment details (again, for customers). Other autofill, like suggestions for some form fields would ideally still work.

Is there are way to make one domain exempt from address & payment saving/retrieval?

Thanks.

Open 63

Firefox issues on Windows 10 IoT Enterprise 2021 – Outlook login problems and increasing instability

Hello everyone, I’m experiencing ongoing problems with Firefox and hope to get some help or clarification here. Main issue: I’m unable to sign in to my Outlook / Microsof… (read more)

Hello everyone,

I’m experiencing ongoing problems with Firefox and hope to get some help or clarification here.

Main issue: I’m unable to sign in to my Outlook / Microsoft email account using Firefox. The login page does not load correctly, or the sign-in simply fails (Error 400). When I use another browser (for example Microsoft Edge), the login works without any issues.

System information:

Operating System: Windows 10 IoT Enterprise 2021 (LTSC, supported until 2032)

Firefox version: 147.0.3 (64-Bit)

Additional problems: Besides the Outlook login issue, Firefox has recently become more problematic during normal daily use:

Text selection with the mouse often does not work correctly

Clicking and dragging to highlight text is unreliable or stops working

Pages sometimes feel unresponsive, (ChatGPT)

Overall, the browser feels less stable than older Versions on Windows 10 22H2

These issues seem to be getting more frequent over time and occur on multiple websites, not just Outlook.

I switched my system to Windows 10 IoT Enterprise 2021 (LTSC, supported until 2032) in the hope of improved performance and stability.

What I have already tried:

Clearing cache and cookies

Disabling all add-ons/extensions

Testing in Private Browsing mode

Restarting Firefox

Unfortunately, none of these steps resolved the problems permanently.

My questions:

Is Firefox fully supported on Windows 10 IoT Enterprise 2021 / LTSC for the long term (until 2032)?

Are there known issues with Microsoft / Outlook sign-in specifically in Firefox?

Are there known stability issues (text selection, mouse interaction, page responsiveness) in recent Firefox versions?

What settings or troubleshooting steps are recommended to improve stability?

Thank you very much for your time and support.

Best regards, Marco Klecker

Open 117

2 instances of nautilus opening when opening a file from Firefox Downloads

Environment - OS: Omarchy - File manager: Nautilus (running as --gapplication-service) - Desktop portals: xdg-desktop-portal + xdg-desktop-portal-hyprland (+ gtk fallb… (read more)

Environment - OS: Omarchy - File manager: Nautilus (running as --gapplication-service) - Desktop portals: xdg-desktop-portal + xdg-desktop-portal-hyprland (+ gtk fallback) Firefox: latest stable from Arch repositories

Observations Only one Firefox process is running (pgrep -a firefox). Only one Nautilus process is running, but it receives two open requests, resulting in two windows. The issue does not occur in Chromium/Chrome, which opens only one window. Running xdg-open <file> manually opens one Nautilus window.

Portal logs show GTK being chosen as last-resort fallback, but system-wide XDG configuration appears correct.

Question

Is this a known Wayland/portal bug in Firefox? Are there recommended debugging flags or patches to trace the duplicate launch request?

Open 90

YouTube playback freezes for a second or two every few minutes

YouTube playback freezes for a second or two every few minutes. I have a recording with the Profiler that includes the stutter. It shows a memory drop and some "jank - e… (read more)

YouTube playback freezes for a second or two every few minutes.

I have a recording with the Profiler that includes the stutter. It shows a memory drop and some "jank - event processing delay" just before the stutter happens 1m52s in: https://share.firefox.dev/4rzMNyD

My system: Firefox 147.0.3 (64-bit) Win 11 Home, version 25H2, OS build 26200.7840 Processor: 12th Gen Intel Core i5-12450H Graphics: NVIDIA geForce RTX 4060 Laptop GPU

Open 45

Can't Delete profiles made through the profile manager

While transferring data from the old profile manager system to the new one, I accidentally created one more profile than I needed. I have tried to delete the extra profil… (read more)

While transferring data from the old profile manager system to the new one, I accidentally created one more profile than I needed. I have tried to delete the extra profile on multiple occasions, it won't go away. I have attempted to delete it through the profile management ui, and I went into the files and delete the associated data. On both occasions, the profile remained in the UI. I am unable to edit anything about the profile either. Is there anything I can do to resolve this annoyance?

Open 54

language

I want all my google searches in ENGLISH unless I click to translate. Only in ENGLISH, all the time, everywhere

Open 72

Just hooked my computer up after 2 months. Firefox file stated it was corrupt and can't open. How do I recover it?

I moved and my moving company had my computer soundly packed in a box. After 2 months I have hooked it up. Tried to open my Firefox and the message stated the file is cor… (read more)

I moved and my moving company had my computer soundly packed in a box. After 2 months I have hooked it up. Tried to open my Firefox and the message stated the file is corrupt. I've opened a new Firefox account. Can I get my old account back or can I get my old information into my new account?

Open 81

Yahoo mail attachment preview no longer working

Up until a few days ago I was able to preview yahoo mail attachments (e.g. PDFs) before downloading them. I don't know what may have changed, but I don't recall doing an… (read more)

Up until a few days ago I was able to preview yahoo mail attachments (e.g. PDFs) before downloading them. I don't know what may have changed, but I don't recall doing anything on my end. Any suggestions or advice on what settings I should consider changing greatly appreciated. M

Open 81