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  • Archived

I am trying to recover passwords from an older profile into a new profile.

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or… (read more)

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or a .csv file. Where is the file? I have created another new profile so I don't know which is which. Any7 help is appreciated.

Asked by drbeynon 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox says "No internet connection" after 10/11/2023 update to 118.0.2(64 bit)

Since Firefox updated to 118.0.2 yesterday evening, it will work fine for a few minutes and then, usually when I am trying to open an email, a pop up appears that says "N… (read more)

Since Firefox updated to 118.0.2 yesterday evening, it will work fine for a few minutes and then, usually when I am trying to open an email, a pop up appears that says "No internet connection" and no other websites will load. The problem does not occur on other browsers. I made no other changes to my Firefox settings or add-ons nor did I change any security settings. Help!

Asked by jean.powell 1 year ago

Last reply by Old1912 1 year ago

  • Archived

I had several accounts hacked, all of them have the password saved on Firefox

In the past 30 days I had these accounts hacked: 3 gmails accounts (all of them the hacker was using Firefox 50) Microsoft account Xbox account Facebook All my sites… (read more)

In the past 30 days I had these accounts hacked:

3 gmails accounts (all of them the hacker was using Firefox 50)

Microsoft account

Xbox account

Facebook

All my sites (Hostgator blocked my account)

I ran a antiviurs on my PC and cellphone, and nothing was found

Any ideas/suggestions?

Is it safe to have my passowords saved on Firefox?

Thanks

Asked by Marcelo 1 year ago

Last reply by Marcelo 1 year ago

  • Archived

Firefox Sync

The original email address identifier I used to get into Firefox sync was discontinued by my provider and I could no longer get or send email from that account. The new … (read more)

The original email address identifier I used to get into Firefox sync was discontinued by my provider and I could no longer get or send email from that account.

The new email account is a modification of the old one and now conforms with my provider’s new identifier.

Of course this change made it impossible to get into my Firefox account and to use Firefox Sync.

My old email address, which is no longer functional, is tied to the account and I can’t get into the account to change the settings and replace the email address. Nor can I delete the account.

I tried to get into the account by switching to my google email address but the same problem arose each time. I am denied entry because the Google Authentication Code which I get on my phone and enter on my browser is always flagged as INVALID. This has happened so often that I am seriously considering changing from Firefox to a different browser.

My old Firefox recovery keys no longer work either. Presumably they are tied to the old email address and password.

I support Mozilla and it’s philosophy of open source, but this is driving me to desperation.

All I want to do is sync my two computer browsers with each other so I can work better. To do that I need to get back into my account.

Asked by D-Man 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Search engine does not open in new tab?

Hi; Search engine does not open in new tab. This is not how it used to work. Not sure when this started, possibly when windows updated to Win11(2 weeks ago), but not sure… (read more)

Hi; Search engine does not open in new tab. This is not how it used to work. Not sure when this started, possibly when windows updated to Win11(2 weeks ago), but not sure. I think there used to be a setting for opening a search in new tab, but I can not find it. I have "Add search bar in toolbar" checked. I use DDG as search engine. I did lookup in FF help but found 10yr old answers. I am sure many things have changed since then.

Also when searching FF help is there a way to sort by newest first?

TIA

Asked by newdino 1 year ago

Answered by zeroknight 1 year ago

  • Archived

iCloud.com calendar backspace not working

Hi, I use the apple iCloud calendar on Firefox. iCloud calendar has recently updated and now I can't use backspace when editing events in the calendar. It isn't a problem… (read more)

Hi, I use the apple iCloud calendar on Firefox. iCloud calendar has recently updated and now I can't use backspace when editing events in the calendar. It isn't a problem with other browsers such as Google Chrome. Other people have had similar issues, posted on an Apple forum.

https://discussions.apple.com/thread/255180069

Asked by mac36 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Virus alerts

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find a… (read more)

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find any viruses when I perform a scan....

Asked by RobertN 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox no longer what used to be, does not open several sites

Several pages simply do not open anymore Examples: https://t.mail.aircanada.com/r/?id=h86f751c,00000000,10340bc2 www.uol.com.br www.reclameaqui.com.br among others … (read more)

Several pages simply do not open anymore

Examples:

https://t.mail.aircanada.com/r/?id=h86f751c,00000000,10340bc2

www.uol.com.br

www.reclameaqui.com.br

among others

ALL of them open fine on Edge

Anybody else having this isse?

Thanks

Asked by Marcelo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Audio not working only on Firefox

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, … (read more)

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, and still have no sign of what could have caused the issue. I am running windows 10. For reference, this has happened before but got resolved when I re-installed Firefox previously.

Any chance this is a bug that can be patched out? Please advise.

Asked by ericlleese 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox password protection

Hello, I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal … (read more)

Hello,

I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal mode. Today for some reason I hit the cancel button and FF opened up normally to my default settings.

This was surprising to me. And I tried to find specific settings to ensure FF will not open unless you enter a pw.

Could not. So what good is a pw? And of course there is always the - I don't know what I'm doing to configure FF correctly.

This represents a failure in that a password setting is misleading, leading a user to believe that they have secured access to FF. If you can select cancel and FF opens this is a real issue.

On the other hand, if FF password was never designed to protect FF then this should be stated.

I strongly urge that Mozilla FF look at having the ability to create a PW protected, selectable -> unsynced or synced, version of FF that is stored in a protected form.

I am looking for a browser that is PW protected on top of your normal OS login. And that the URLs stored in that browser are encrypted. This offers an additional layer of protection for users who keep financial, health, etc., sensitive URLs that need to be kept private, not shared if so desired.

Asked by StPete 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Compatibility Issue

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue whe… (read more)

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue when it comes to working on all browsers, I am having trouble getting the Mega Menu in the Header of my site to function properly on this browser. Could you please assist me with this matter? Thank you in advance for your response, and I wish you a productive day."

Asked by Fearless 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Downgraded from Windows 11 to Windows 10, syncing completely broke

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other info… (read more)

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other information, as I figured sync would handle that. Unfortunately, none of my settings have been saved. Is there a way to fix this? I had many extensions, bookmarks, and tabs I'd like to recover.

Asked by erratic 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox not displaying Amazon pages correctly

I'm an Amazon bookseller and when I click on the New and Used book designations on an Amazon book web page I get a weird page that is incomplete and unusable. I've updat… (read more)

I'm an Amazon bookseller and when I click on the New and Used book designations on an Amazon book web page I get a weird page that is incomplete and unusable. I've updated my Firefox, tried different books, and tried using Google where the page displays correctly. I've called Amazon and they said it's a Firefox problem. The page does not display all the books for sale and there is no scroll bar. I've attached a screenshot. I'm using Windows 10.

Asked by jaguar10 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

google drive and other apps not functioning

Hello, my websites that I use when at work are now not functioning, including but not limited to class link, google drive, google forms, google doc, google sheets I can… (read more)

Hello, my websites that I use when at work are now not functioning, including but not limited to

class link, google drive, google forms, google doc, google sheets

I can't access any of them or share any of them with coworkers for some reason. Of course Google browser lets me do everything however, I prefer fire fox instead, because I have been using FFox for many years.

So someone please fix this issue!

Robert

Asked by ROB DELL 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Cannot play blu ray in online meetings.

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting ca… (read more)

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting can watch the movie. I do this by playing the movie locally with a media player, and sharing my desktop. However, when I try to watch a movie in an online meeting, participants just see a black window. Do you know the reason?

I'm using Windows 10, Firefox 118.0.2.

Asked by Kickaha.Jim 1 year ago

Last reply by zeroknight 1 year ago