Firefox Community Forum

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

I have followed all the steps for installing the VPN in Firefox, it says successfully installed and to go to the open panel to turn it on. However the open panel never appears, instead I get the pop up to try the VPN (see image). Have done this multiple times and am just going round in circles. I tried closing Firefox and re-opening but that made no difference. Please can anyone help?

everytime I go to view tabs I have had open previously it just doesn't even allow me to open it can you help me with this Jan my number is [edited phone#'s from community support forum]

Cannot figure out why auto-fill will work with some websites (FedEx), or USPS when I'm scheduling a pickup.

But then at other times, even on USPS, when I attempt to sign up for tracking updates, I get no response to the NAME or EMAIL ADDRESS boxes, and I have to fill them in myself.

Can't figure out the inconsistency. And those were just two examples of sites. It happens frequently. Some fill, with just a click, others force me to type in all the same info that's already saved in my auto-fill memory.

Anyone else seeing this inconsistency, and has figured out a fix or what I'm doing wrong?

Thanks

Lenny

Until recently, if I wanted to bookmark a web page, FF would default to the last bookmark folder I had used. Now, it keeps defaulting to one particular folder for no apparent reason and it chooses a folder I almost never use. Is this an unannounced new feature - a default folder? I'm running the latest FF update on a Samsung phone.

This morning, I turned on the VPN for the first time. My Windows 11 seemed to operate normally, but sometime later, when I attempted to access my Drafts, they would not load even after refreshing the screen. A message appeared: "No internet connection." As soon as I turned off the VPN, my system resumed its normal operation.

My 2nd issue is that Grammarly has a pop-up ad that stays on my screen even though I removed the program from Extensions and Themes in the Mozilla Tools menus. Previously, I had opted out of the new AI participation. When I type emails, I can't see what I am typing, and Escape doesn't remove it.

please support me to function my microphone and camera to conect with https://evc.ef.com/evc15/meeting/tools/studenttechcheck#cst=2026-05-30T16:00:00.000Z;host=learn.corporate.ef.com;source=https://learn.corporate.ef.com/wl/classes/gl;ctc=GL;stc=GL;sbtc=GL45;sc=EvcUS1;s=;p=b2b;c=us;cc=en;evo=true;pg=None;ie11Release=true;safariRelease=true;. thank you

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I used to try to log in with phone. I then tried the scan option, but when I phone up to pc screen to QR code, it just sits there. SO I think ill just change my password. I go to password change section and it sends me the code via email. I input the code and brings me to change password screen yet when i try to change it, it states the prepopulated old password is incorrect. I am logged into PC with this info so how is it incorrect?

On Firefox I can no longer access some sites e.g. IRS.id.me and some bank accts - what to fix? I have been forced to use Microsoft Edge to get access.

The attached pop up ad continues to present it self in spite of my selecting block pop-ups. I cannot find a setting to block the pop up depicted in the attached image. Assistance would be appreciated.

Since the latest update, when I click on a link to an image containing a JPG (JPEG) file, now Firefox opens a new tab but it's empty, and it automatically downloads the JPG file, saving it in Downloads. To see the image, I have to go to Downloads and choose to open the file. I hate this. How does software get dumber like this? Someone messed up. It's not just some sites, it's all the time, so Firefox changed.

Is there a quick fix for this in Settings? I've been looking to no avail.

Dear Mozilla // Firefox persons - you really know how to shoot yourself in the foot.... I am fed up having lost all bookmarks and not able to initiate anew despite intolerable checks for updates, restarts & reinstalls. Really pissed me off. Your "help" pages are grossly overpopulated with waffle and dead end links.

I've recently had a bit of a strange problem. I use on-line banking. When I wanted to print off the latest transactions, I proceeded as usual. Then, when I clicked 'print', the list of transactions was overwritten by an (apparent) HSBC document headed 'Reactivate your unclaimed account'. I could still print my transactions, but only at a much larger font size.

I phoned HSBC and could not get any help. It was suggested I took the printed pages into a local branch (fine suggestion with all the branches that have closed!). I did. I also took my pinpad into the bank so I could sign in on their computer. Surprise, surprise, the strange document didn't appear. The bank said that it must be my browser at fault and suggested I update the version. However, they were able to confirm that all my accounts were fault and trouble-free, with no suspicious activity.

This evening, I tried to do just that. Nowhere could I find any way of updating Firefox, so I deleted the entire app and reloaded it, using Edge. Once set up, I tried again. I still get the document. If I try using Edge, I don't get the document. Now I'm completely puzzled. What makes me even more suspicious is that this strange document shows all of my HSBC accounts, with the correct figures, but at the foot of the first page, in large letters, is the line "Are you sure you want to redirection?". Very odd language. At the head of the second page is another line "You will be token to a new page to login an view your credit card details". More odd language.

This problem has only occurred on Windows 11 - it never occurred when I was using Windows 10. My anti-virus software (Bitdefender) reports my system is clean. The problem also does not occur when using any other web browser.

My conclusion is that there is a problem between Firefox, Windows 11 and the HSBC online app.

Please can this be investigated. Many thanks, John Jesson

I have a directory structure

C:

   Gustafson
       Website
           ⋮
           scripts
               global.js
               ⋮
           ⋮
           TestDirectory
               baseUrl_test.html
           ⋮

In the <head> of a webpage, I determine a baseUrl for the page using the following:

 <script>
   // assumes website topmost directory is "Website""
   ( async ( ) => {
     const segments = document.documentURI.split ( "/");
     const index = segments.findIndex ( element => 
                                        element == "Website" );
     if ( index < 0 )
       {
       throw new TypeError ( 
                 "Website structure not constructed correctly" );
       }
     segments.length = index + 1;
     let path = segments.join ( "/" );
     path += "/";
     window.baseUrl = path;
     console.log(`${baseUrl}`);
     } ) ( );
 </script>

The console log displays

file:///C:/Gustafson/Website/

In the body is

 <script>
   console.log ( `${baseUrl}scripts/global.js` );
 </script>
 <script src=`${baseUrl}scripts/global.js`></script>
 <script>
 window.onload = 
   function ( )
     {
     Global.initialize_globals ( );
     };
 </script>

The console log displays

file:///C:/Gustafson/Website/scripts/global.js Loading failed for the <script> with source “file:///C:/Gustafson/Website/TestDirectory/%60$%7BbaseUrl%7Dscripts/global.js%60”. Uncaught ReferenceError: Global is not defined

   onload file:///C:/Gustafson/Website/TestDirectory/baseUrl_test.html:37
   EventHandlerNonNull* file:///C:/Gustafson/Website/TestDirectory/baseUrl_test.html:34

The problem is the console.log displays what is expected but the src= is using something totally different.