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  • Archived

Website getting pinned automatically on Firefox Ubuntu

A certain website (flixbus.com) is getting pinned on my firefox automatically. I have unpinned it several times but after few seconds, it gets pinned again. It's driving … (read more)

A certain website (flixbus.com) is getting pinned on my firefox automatically. I have unpinned it several times but after few seconds, it gets pinned again. It's driving me nuts. I even cleared all my cookies but it didn't help.

Asked by justarandomusername 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Intermittent Master Password Recognition Issue with External Keyboard on Firefox for Ubuntu

Hello, I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. … (read more)

Hello,

I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. This problem does not occur consistently but is particularly frustrating when it does, as it forces me to switch to my laptop's keyboard for input. I'm certain the password is entered correctly; after multiple careful attempts (3-5 times), the issue persists, leading to unnecessary stress and inconvenience.

    • Environment:**

- **Operating System:** Latest version of Ubuntu - **Hardware:** Dell Latitude laptop with a Contour external wireless keyboard, connected through a Dell docking station. This setup is shared with another laptop (HP) via the docking station.

    • Observations:**

- The issue seems to occur sporadically and is not reproducible on demand, adding to the frustration. - It has happened notably on the first login attempt after the computer's first boot of the day. - On one occasion, the problem led me to change my master password under the mistaken belief it had been compromised.

    • Impact:**

This intermittent recognition issue disrupts my workflow and significantly affects my user experience with Firefox. The necessity to switch input methods and the initial misinterpretation of the problem as a security concern are particularly concerning.

I hope this detailed feedback assists in identifying and resolving the issue. Thank you for your attention to this matter Firefox.

Sincerely, Daniel

Asked by Daniel 11 months ago

Last reply by cor-el 11 months ago

Cannot see Firefox browser, screen is grey

Why cannot see Mozilla browser if I set it as a default browser? Using Ubuntu: User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0… (read more)

Why cannot see Mozilla browser if I set it as a default browser?

Using Ubuntu: User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0

Asked by Jose H 1 week ago

Last reply by Jose H 1 week ago

Firefox cannot 'find' or open files or dirs above home directory in linux

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work. Problem: Firefox seems unable to see or open fi… (read more)

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work.

Problem: Firefox seems unable to see or open files that are above or outside the user's home dir tree.

The only extra packages installed are the LAMP stack and Google Chrome, which has no problem. (had to have something for A/B testing.)

I've tried entering the url of file:///var/www/index.html, I've tried selecting 'open with...' from the files app, etc. Nothing works.

I can get to the file through http://localserver/index.html with no issues. I've verified permissions on the entire directory tree to the file. Everything from end to end has read permissions for all, 755.

I've checked the following advanced settings: security.sandbox.content.level..............................0 (started at 4, now at 0, no effect or change.) security.fileuri.strict_origin_policy.........................false (default setting as installed.)

I am able to open file:/// and get a dir listing. BUT, if I click on var, it gives "Access to the file was denied." I even tried changing the permissions on /var to 777, but no change.

This seems to be a Firefox only problem, since Google Chrome works where firefox doesn't.

I've spent several hours searching for ways to fix this, all with no success. Does anyone have any idea how to fix this, or even what to look at???

Asked by cliffb1 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Can't remove icon from "show applications" screen

I updated Firefox and an old version remains on the "show applications" screen. I suspected it might be another profile, so I went to about:profiles and removed it, but … (read more)

I updated Firefox and an old version remains on the "show applications" screen. I suspected it might be another profile, so I went to about:profiles and removed it, but it's still there. As I am relatively new to Linux (Ubuntu specifically), I would appreciate some help with this issue.

Asked by tmgarner01 1 year ago

Last reply by tmgarner01 1 year ago

  • Archived

firefox starts but no window is displayed Ubuntu

Firefox will no longer display the main window. I get an icon in my taskbar but the window is nowhere to be found. I've tried the tricks of maximizing it and moving it bu… (read more)

Firefox will no longer display the main window. I get an icon in my taskbar but the window is nowhere to be found. I've tried the tricks of maximizing it and moving it but neither works. I have found that if I locate the xulstore.json file it will work but only for a short time. Next time I start Firefox I get an icon but no window. Very frustrating!

The sulstore.json file contains nothing that suspicious:

``` {"chrome://browser/content/browser.xhtml":{"main-window":{"screenX":"2129","screenY":"777","width":"1280","height":"1040","sizemode":"maximized"},"sidebar-box":{"sidebarcommand":"","style":""},"sidebar-title":{"value":""}}} ```

If I start Firefox and right-click the icon, select maximize it's as if it's maximized covering all my windows but yet invisible. I can see my other windows but I cannot interact with them.

Deleting the xulstore.json file often fixes this but it breaks again shortly. What's the deal???

Asked by Andrew DeFaria 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox has upgraded in the background and needs to restart - I hate this

I am on Ubuntu 20.04.5 LTS and really dislike when Firefox updates and I am in the middle of some work and I get this "Firefox has upgraded in the background and needs to… (read more)

I am on Ubuntu 20.04.5 LTS and really dislike when Firefox updates and I am in the middle of some work and I get this "Firefox has upgraded in the background and needs to restart".

I enjoy my privacy, so I start my browser with the "Delete cookies and site data when firefox closes" and "Always use private mode" set. This means when the browser restarts, everything is gone.

Why can't this be disabled? My laptop checks updates every day and I install them. Why can't I get a notification that an update is available so I can download and install at my choosing?

Asked by snarkygecko 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox displays a blank screen on startup

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wron… (read more)

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wrong or how to fix it?

Asked by rokd25999 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (read more)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie 2 years ago

Answered by cor-el 2 years ago

  • Archived

With the Firefox Browser 110.0 I am getting BIG time delays to do anything

I'm not sure if this is a Firefox issue or not, but I use Firefox because (1) it is the default browser within Linux Ubuntu 22.04 LTS, and (2) I prefer it over the more w… (read more)

I'm not sure if this is a Firefox issue or not, but I use Firefox because (1) it is the default browser within Linux Ubuntu 22.04 LTS, and (2) I prefer it over the more widely used Google Chrome or Chromium.

Let me first tell you that I run an AMD 5950X CPU with an EVGA RTX 3080-Ti GPU and have Xfinity Cable. I am also running a behind the scenes program called BOINC using 30 of my 32 "threads" available.

When I open Firefox and do my browsing, I usually only open no more than 4 or 5 browser tabs at once because of my CPU cores/threads limitations. But with this latest episode of updated Firefox it now has a tendency more often than not to 'hang' and stall. I need to click my mouse outside of the Firefox window to get one of the windows to respond. Also, if I try to exit Firefox it also hangs and when I go outside the Firefox window it will then ask if I want all windows closed - which I say yes to. Then I wait a few seconds and open Firefox and it opens all the same windows I had before.

I hope I'm stating this correctly, but regardless, the previous versions did not do this.

I may just have to switch and use Chromium if this continues.

George Generke

Asked by George 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to scroll down in firefox.

I can scroll up in firefox, but not down. It doesn't matter which mouse i use, or even my touchpad. I can scroll both ways in all other programs with no issue. I am on a … (read more)

I can scroll up in firefox, but not down. It doesn't matter which mouse i use, or even my touchpad. I can scroll both ways in all other programs with no issue. I am on a MSI laptop running Ubuntu22.04 with KDE.

Asked by tjthejuggler 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Tabs not switching until windows are resized

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like rest… (read more)

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like restore/maximise the window. I can still interact with the page itself, but whether using the mouse or keyboard shortcuts, changing, opening, or closing tabs, or even typing in the navigation bar, won't do anything until I resize the window again. I haven't been able to figure out any pattern to when this state triggers, but after it does, it doesn't clear up without closing and reopening the browser. I have recorded a video showing this behavior but I am unable to upload it here, and still images would not properly convey the issue.

Asked by rubegoldbergguy 1 year ago

Last reply by zeroknight 12 months ago

  • Archived

Yahoo mail not works properly on Firefox

Hi all, Ubuntu 22.04 Yahoo mail can't work properly on Firefox, unable to browse files on computer for attaching it to mail. Attach files -> attach files from comput… (read more)

Hi all,

Ubuntu 22.04

Yahoo mail can't work properly on Firefox, unable to browse files on computer for attaching it to mail. Attach files -> attach files from computer no response

Please help. Thanks

Remark: Yahoo mail works without problem on Chrome, same PC

Regards

Asked by satimis 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Media buttons do not work on Ubuntu 22.04 .deb version of firefox.

I was able to use the media buttons on Ubuntu 22.04, until I re-installed Ubuntu on a new drive. After the re-install, when playing media on Firefox (like on youtube), t… (read more)

I was able to use the media buttons on Ubuntu 22.04, until I re-installed Ubuntu on a new drive.

After the re-install, when playing media on Firefox (like on youtube), the pause button on my keyboard does not work, and GNOME notifications does not show the video that is playing (it used to).

Other apps work fine (such as vlc media player), and I cannot figure out why it suddenly stopped working.

Thanks!

Asked by Dr Hax 1 year ago

Last reply by Dr Hax 1 year ago

  • Archived

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Can't access profile after snap update on Ubuntu

Hi, So, it looks like snapd went ahead and updated my Firefox.... Grrrrr Now I'm unable to access my profile information. (passwords, tabs, extensions, history, etc) W… (read more)

Hi,

So, it looks like snapd went ahead and updated my Firefox.... Grrrrr

Now I'm unable to access my profile information. (passwords, tabs, extensions, history, etc)

When I try, I get a pop-up telling me that using an older version if Firefox can lead to profile data corruption. However, I'm trying to use FF version 109.0.1 (64-bit), which should be very new.

How can I get my profile data back?

Thanks in advance,

Mike Diehl.

Asked by mdiehl 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

WidevineCdm crash on Ubuntu 22.04

I am using Ubuntu Firefox 110.0 (64-bit) on Ubuntu 22.04 x86_64. I am unable to play contents on Disney+, Amazon Prime Video Netflix and such. I was streaming fine until … (read more)

I am using Ubuntu Firefox 110.0 (64-bit) on Ubuntu 22.04 x86_64. I am unable to play contents on Disney+, Amazon Prime Video Netflix and such. I was streaming fine until a few months ago. I have checked my settings and they are all properly set. At the time I am writing this report, the Widevine Content Decryption Module is at Version 4.10.2557.0, updated to its latest release. Obviously DRM content is enabled in settings. Changing the useragent did not solve the problem. I have seen this problem reported before for MacOs users but I could not find anything for linux users. Am I the only one having this problem? I hope someone can help. Thanks

Asked by andrea.tesoniero 1 year ago

Last reply by jonzn4SUSE 1 year ago