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  • Archived

Computer hacked

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. … (read more)

My computer was totally locked, even after I did hard reboot. Message on screen said to call "Microsoft" to unlock. It was not MS, but a company that "represented" MS. I don't know how they did gained access or if they are legitimate or scammers. Name of company is "Instantlivehelps" or Supreme Store. They wanted $350 to unlock the computer, which I have not yet paid. I have firefox, windows 10, and Norton 360 with lifelock and a secure VPN. Is there anything about Firefox that could have helped prevent this and if so, what can I do? I run a store off, so I have to be accessible. Also, I am very much a novice at this. Thanks.

Asked by bob279 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox asks for master password on startup

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the mas… (read more)

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the master password, even though they are both pointing to the same homepage of google.com

I have tried disabling the password and re-enable, that does not work. If there is another setting I haven't found it yet.

Asked by Cameron 2 years ago

Last reply by Cameron 2 years ago

  • Archived

Recent update made my website menu buttons nonfuntional

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. … (read more)

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. Please check Gardenerd.com. It still works fine on Chrome, so I know it's not my website. It's Firefox. Please put it back so people can access my site content like before.

Asked by christybeth1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Open tabs from last session but with specific tab active

Hello, I use FF with the setting on start to restore the tabs of the last session. Now I need a specific tab active/focused on start. (It is a WebRTC for our phone syst… (read more)

Hello,

I use FF with the setting on start to restore the tabs of the last session.

Now I need a specific tab active/focused on start. (It is a WebRTC for our phone system and if it not focused at start ring tone will not be played)

Is there a way to start with my last opened tabs restored but this specific tab active and in selected/focused.

Pinning this tab seems to load it but WILL not play a ringtone without clicked first. If I end FF with this tab active and therefore the tab is active on next start the ring tone will be played.

But knowing me I WILL forget to click on this tab either on start or before ending FF.

Regards

Asked by marco.mueller 2 years ago

Last reply by marco.mueller 2 years ago

  • Archived

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (read more)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 2 years ago

Last reply by pentaquark 2 years ago

  • Archived

Cookies not fully deleting

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to … (read more)

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to delete ALL cookies. I can not find what this 13.0kb is and why is it still there after deletion? Windows 10.

Asked by Nightowl 2 years ago

Last reply by Nightowl 2 years ago

  • Archived

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

connection to server reset

Since this AM I can't send or receive messages using Fire Fox. I get a message saying "Connection to server pop.dds.nl was reset. I haven't changed anything and shutting … (read more)

Since this AM I can't send or receive messages using Fire Fox. I get a message saying "Connection to server pop.dds.nl was reset. I haven't changed anything and shutting off the virus checker doesn't help.

Asked by hippo3 2 years ago

Last reply by hippo3 2 years ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

Website opens at bottom page of site

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a wa… (read more)

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a way of preventing this?

Asked by shaverdave 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Slow Autofill

1. When I fill in a username/password, there is about a 10 second delay after selecting the username before the password fills. Same issue with filling forms with addr… (read more)

1. When I fill in a username/password, there is about a 10 second delay after selecting the username before the password fills. Same issue with filling forms with address or credit card info. 2. If I tab into a selection box and arrow to the selection, things work as expected. If I pick the box with the pointer and select from the selection boxx offered, there is about a 10 second delay. 3. If I go to the firefox menu and select things like Help,Get Help or Tools,Settings, there is about a 10 second delay. 4. I'm using a screen reader program, Zoomtext, but have the same issue whether the program is enabled or disabled. 5. Windows 10 and Firefox is up to date. 6. I've been having this issue for more than a month, through several Firefox updates.

Any help would be appreciated.

Asked by Randy 2 years ago

Last reply by Randy 2 years ago

  • Archived

Protecting cookies from select sites

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and require… (read more)

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and requires them to contact me with a code every time I try to log in...It is very annoying!!

Asked by wetazz 2 years ago

Last reply by cor-el 2 years ago

  • Archived

400 Bad Request Request Header Or Cookie Too Large

Whenever I get this message; I just go to Chrome and it works fine. Trying to goto: https://www.westernjournal.com/justice-roberts-goes-nuclear-activates-police-force-a… (read more)

Whenever I get this message; I just go to Chrome and it works fine.

Trying to goto:  https://www.westernjournal.com/justice-roberts-goes-nuclear-activates-police-force-answerable-court/?utm_source

I have several issues when using Western journal that work fine if I use Chrome browser. Like answering question of the day, I have to reload the page to see the results. Chrome updates right after I select answer. About ready to switch back to Chrome and I Really don't want too!

Asked by davespc01 2 years ago

Last reply by cor-el 2 years ago

  • Archived

After restoring a session one particular window is missing!

Hello! A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on. That session had many windows open, and most … (read more)

Hello!

A few hours ago I noticed that my Mozilla Firefox was jamming a bit, at least the window I was surfing the Web on.

That session had many windows open, and most of those windows had dozens of tabs in them.

So, since my PC had been on for several days and, as I mentioned, Mozilla Firefox was starting to acting up a bit, I decided to give it all a rest. I opened the Windows Task Manager and I voluntarily "crashed" Mozilla Firefox from there, then I shut down my PC and let it rest for two or three hours.

When I restarted my computer and I opened Mozilla Firefox, I was obviously asked if I wanted to pick up where I left. So, I restored the last session and all the windows I had open came up again... except the one I was working on when I decided to shut down my PC! It was the most important window, with HUNDREDS of critical tabs in it!

Why hasn't been restored along with the others?

Is there a way to make it appear again=

I'm flabbergasted, please, help me!

Thank you,

Amalia

Asked by grottadifingal 2 years ago

Last reply by grottadifingal 2 years ago

  • Archived

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from automatically adding passwords without my permission?

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from auto… (read more)

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from automatically adding passwords without my permission?

Asked by lcullen 2 years ago

Last reply by FredMcD 2 years ago